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HomeArticles

Articles

Whether you are looking for the latest workforce advice to make better hiring decisions, or guidance on how to take the next step in your career, our comprehensive articles can help. Search your area of interest and you will find best practice advice and guidance on a range of topics...

From manager to director
FeaturedCareer advice

From manager to director: taking the step up

Are you considering taking the next step into a director position? Graham Wilson, Leadership Wizard and Founder and CEO of Successfactory, shares his thoughts on what makes a great director, the skills required to succeed, how to know if you are ready to take the leap, and steps to take to progress.

8 minute read

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Interviewing
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Motivational interviewing

How to use motivational interviewing to secure top accountancy and finance talent

ArticleInterviewing

Motivational interviewing techniques can help accounting and finance businesses better understand the needs and motivations of jobseekers, resulting in more successful recruitment outcomes. Tamaryn Wilde, Executive Consultant at Reed, looks at some ways that hiring managers can use motivational interviewing techniques to secure top accountancy and finance talent.

4 minute read
Receptionist interview questions square hero image

Top 23 receptionist interview questions

ArticleEmployer

Receptionists act as the gateway to your business, creating the all-important first impression and connecting with your customers. If you’re looking to hire a new receptionist, you’ll want to be sure to ask the right questions.

9 minute read
Teacher interview questions square

Common teacher interview questions – what to ask and how to respond

ArticleCandidate

Interview questions are key to hiring the right people to help a school thrive. This article examines frequently asked teacher interview questions, along with ideas for how to structure appropriate answers, to help employers and interviewees.

6 minute read
group-of-business-persons-talking-in-the-office.jpg s=1024x1024&w=is&k=20&c=aOqcoKYxqEodD66uS5PFrd WcsRkcgijAVCzGPXQK9I= (1)

Sales interview questions: The 10 most common questions and how to answer them

ArticleInterviewing

When you are being interviewed for a sales role, the aim is to sell yourself to the interviewer – something most outside of the sales industry would view as easy for those in sales roles. This blog highlights the most common sales interview questions and how you can approach them for the best outcome.

12 minute read
Interview bias

Seven types of interview bias and how to avoid them

ArticleEmployer

During the hiring process, interviewers need to be fair, objective, and unbiased if they want to secure the best person for the job. But the only way to do this is to understand the different types of biases that exist and introduce measures that actively remove them. Here are seven different types of interview biases and techniques you can use to avoid them.

4 minute read
Retail interview questions square

25 common retail interview questions and how to answer them

ArticleCandidate

Whether you’re looking for an experienced sales assistant to join your growing team, or a sales manager to transform day-to-day operations, it’s imperative to ask the right questions. In this article, we outline the top retail interview questions and answers so you’ll feel confident and prepared.

7 minute read
Customer service interview questions square hero image

Common customer service interview questions for employers and candidates

ArticleEmployer

The questions you ask in an interview are vital to hiring the right person for your business. This article will share the most important customer service interview questions and answers for both employers and interviewees.

5 minute read
Interview dress code square

Interview dress code: what's acceptable in the post-pandemic world?

ArticleCandidate

Interview dress codes are just as important now as they were pre-pandemic, as employers still evaluate appearances. In this article, we examine what is acceptable to wear to an interview in the post-pandemic world.

4 minute read
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