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Frequently asked questions
References for Reed employees are handled via the local office. If you are a current or former employee of Reed, please contact the consultant or manager you worked with directly for a reference.
If you are unable to make contact, please contact the relevant Reed office who should be able to assist you.
If you are contacting on behalf of a former employee, please check with them for their consultant, manager or local office details and contact them directly for the quickest response.
If you require any further guidance regarding reference requests please contact firstname.lastname@example.org.
You should be able to access your timesheets via the XMS portal - if you require assistance regarding XMS please contact X3.email@example.com.
If the information on your timesheet is incorrect, you will need to speak to your consultant directly to resolve it, please contact them via your usual method.
If you are unable to contact your consultant, please contact your local Reed office.
Our Reed specialist consultants try their best to get back to all applicants on the status of their application, however this is not always possible. If you are hoping for an update on an application submitted to a Reed specialist consultant, you should first contact the consultant directly. If you still can't get a response you can also contact your local Reed office. Some job roles receive hundreds of applicants, so please remain patient as our consultants work to keep you updated on your application.
If you have applied for a job through Reed.co.uk you'll receive an automated email from Reed.co.uk to confirm that your application has been successfully sent. If you don't receive a confirmation email and you're unsure whether your application has been sent, you can try doing the following:
Check the spam filters in your email account
Add firstname.lastname@example.org to your address book or safe list
Check that the email address for your Reed.co.uk account is correct by signing in. To do this on desktop, click on your name in the top right hand corner of any page and select 'Account'. On tablet or mobile, this can be found in the side menu on the top left corner.
Sign in, and for desktop users, click on your name in the top right hand corner of any page and click 'Jobs applied for' to view all your applications. For tablet or mobile users, this can be found in the side menu on the top left hand corner.
You can find answers to more questions regarding Reed.co.uk here.
At Reed we collect personal data about you when you register with us. That personal data is needed to provide you with the recruitment services we deliver. That personal data includes your name, contact details, work history, employment preferences, references and the usual information contained on a CV. We will also ask for and keep copies of your CV. In addition to providing recruitment services, we will use your personal data to manage your account and to email or text you about our recruitment services and roles which we consider relevant to your search for work. This includes providing that personal data (including references), and where appropriate sensitive personal data, to prospective employers, who will use it for processing your application, for personnel administration, additional screening checks and for inspecting our files where they are entitled to do so.
You have the right to request a copy of the personal data that we hold about you. If you would like a copy of some or all of your personal information please email us at email@example.com. You also have the right to cease receiving our services at any time and have us delete all of your personal data, unless we are in the process of responding to any complaint that we are required to keep it for legal reasons.
All information for temporary workers, including information about the pension scheme, should be available in the Temporary employee handbook. The Temporary employee handbook, along with other useful resources for temporary workers, can be found at Reed.com/terms-of-employment.
Should you have any further enquiries specifically relating to your pension, please email firstname.lastname@example.org.
Scammers may pose as Reed to discuss fake jobs with you in order to obtain your personal information and or/financial information.
Reed does not use WhatsApp or Facebook to communicate with any candidates. Nor would we ask you for payment to register with us. Therefore, if you believe you have been the victim of recruitment scam, please report this to JobsAware.
JobsAware are a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit their website for information and to get free, expert advice for safer work practices.
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