Katie Cloona

Katie Cloona has been with Reed since 2021, starting as delivery manager before progressing to her current role as Head of Care Solutions. In this position, Katie leads strategy and delivery for complex social care solutions, ensuring improved outcomes for local authorities and the communities they serve.

Katie brings over a decade of expertise in leadership, project management, and client engagement - skills that underpin her success at Reed. Prior to joining the organisation, she managed large teams, implemented process improvements, and delivered outcome-focused solutions in fast-paced environments. These experiences strengthened her ability to navigate complexity, build strong stakeholder relationships, and deliver measurable results. Today, Katie builds on this foundation to lead strategic initiatives and design tailored solutions that create lasting impact.

Katie’s career has been shaped by a commitment to excellence and adaptability. From managing operational teams and driving continuous improvement to implementing strategic reporting frameworks, she has consistently embraced challenges and delivered innovative solutions. At Reed, her success in designing and delivering bespoke solutions positioned her to lead care solutions, where she now focuses on shaping strategy and creating sustainable offerings to support local authorities.

The most rewarding aspect of Katie’s role is the impact - helping local authorities deliver better outcomes for the people they serve. She thrives on leading talented teams and collaborating with clients to solve complex challenges.

For Katie, care solutions is more than a service, it’s a mission. She is committed to developing innovative approaches that deliver efficiency without compromising quality. Her focus is on building sustainable services that help clients navigate sector challenges, meet statutory obligations, and uphold best practice standards. To achieve this, she works in partnership with highly skilled professionals who bring specialist expertise to every solution.

Katie values Reed’s culture of integrity, innovation, and collaboration. The organisation empowers leaders to drive meaningful change and fosters an environment where creativity and partnership flourish.