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In the wake of the Covid pandemic, Reed decided to investigate the subject of employee satisfaction to find out what people most want from their working lives. We surveyed 2,000 employees in a variety of sectors to do this.

Key findings from the survey revealed:

  • 24% of workers are planning on changing jobs in the next two years

  • Over a third (36%) feel their pay is too low for the work they do

  • Workplace friendships are the most satisfying element of working for their current company (45%), with flexibility of working hours (40%) and salary (33%) closely following

  • Two thirds (65%) stated their company does not offer rewards for good performance

This eBook looks primarily at the ingredients of employee satisfaction: the measures to which managers should aspire to keep their workforce satisfied, also addressing the more aspirational theme of engagement. Throughout, experts in the field share their insight and methods for raising staff satisfaction, using tried and trusted ideas that might be useful to integrate into your organisation. 

Experts featured in this eBook include:

  • Carolyn Nevitte, Director, People Insight

  • Matthew McDonnell, Director of Employee Experience, Willis Towers Watson

  • Katie Whitehouse, HR Director UK&I, ServiceNow

  • Chris Brindley, Head of Reward & Co-member Experience, Reed

  • Niamh Macaskill, Head of People and Experience, Camelot

A happy workforce is a productive one and listening to employee views is the first step employers can take to make changes for the better.

Watch our interactive video below to discover some key learns when it comes to employee satisfaction and get best-practice advice from experts at Reed, Camelot, and Willis Towers Watson:

By downloading this eBook, you will understand:

What employee satisfaction means
As well as in their day-to-day tasks, staff satisfaction is closely linked to how an employee feels about a company’s style of management and organisational culture – the traits that define the business such as internal communication, staff development policies, and recognition of employee performance.

Key considerations in raising employee satisfaction
For satisfaction at work, employees need a direction and a sense of purpose that keeps them going. Therefore, leaders must be clear about their strategy and goals to help employees feel connected, valued and fulfilled. 

Best practice in designing a satisfaction survey
A well-designed, well-timed employee satisfaction survey can reap rewards for your business in the long term, maintaining a workforce that can be trusted to deliver. Surveys shouldn’t just be saved for times of hardship.

How to use survey data to implement change
One way to generate high employee satisfaction is to focus directly on those areas that matter most to employees – and regularly review them to ensure they remain relevant.

The future of employee satisfaction
To be an ‘employer of choice’ in the future, employers cannot merely offer competitive rewards, development opportunities, and healthy company culture. They’ll need to provide a consistently positive employee experience as well.