Administrator

Helpdesk Coordinator My client are seeking a Helpdesk Coordinator to join their Facilities Management team, playing a pivotal role in supporting the delivery of reactive maintenance, planned preventative maintenance (PPM), statutory compliance and customer support services across a diverse portfolio of commercial and public-sector contracts. Day to Day of the Role Helpdesk & Reactive Maintenance Coordination: Serve as the primary point of contact for client calls, emails, and service requests. Log, prioritise, and manage reactive maintenance requests within the CAFM system. Allocate works to in-house engineers and approved subcontractors, monitoring job progress and ensuring updates are provided within agreed SLA response times. Escalate urgent issues or service concerns as required. Planned Preventative Maintenance (PPM): Coordinate planned maintenance visits and schedule specialist subcontractor attendance through the CAFM system. Monitor PPM completion status and chase outstanding service reports. Compliance & Documentation: Maintain electronic contract and compliance records to audit-ready standards. Assist with updating asset information and contract records within MRI Evolution. Financial & Commercial Administration: Raise and manage purchase orders through Xero and process subcontractor and supplier invoices against completed works. Assist with resolving invoice and PO queries and support the Contract Management team with quotation tracking and workflow management. Customer Service & Communication: Maintain professional and responsive communication with clients and suppliers. Provide updates to clients on job progress and service delivery, supporting a positive customer experience across all FM contracts. Required Skills & Qualifications Strong organisational and administrative skills, with the ability to manage multiple tasks within a reactive environment. Excellent communication and customer service skills, with a high attention to detail and accuracy. Good problem-solving and coordination skills, with the ability to work independently and within a wider support team. Previous experience within an FM Helpdesk, Contract Support, or Service Coordination role. Understanding of reactive maintenance and planned maintenance processes. Experience coordinating engineers and subcontractors in SLA-driven environments. Benefits Competitive salary and benefits package. Opportunities for professional development and career advancement. Dynamic and supportive work environment.

I am currently representing my Wigan based client as they recruit for a driven and customer-focused Sales Support Executive to join a busy and growing team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building relationships with customers, and developing their career within a supportive and dynamic business. If you have strong communication skills and a proactive approach, this could be the ideal next step for you. Role Purpose: To deliver professional and efficient customer service while supporting sales activity within a fast-paced commercial environment. The role involves advising customers on products, pricing, availability, and lead times, while maintaining strong relationships with both internal teams and external suppliers. The successful candidate will play a key role in driving customer satisfaction and identifying opportunities to maximise sales. Benefits: £27,000 starting salary Increasing to £28,000 upon successful completion of 6-month probation 21 days holiday (rising to 25 with service) + Bank Holidays, plus birthday leave Additional holiday incentive for booking 5 consecutive days (Jan–May) Mon-Fri 09:00-17:30 Early finish (16:30) every other Friday Company pension scheme Healthcare cash plan, 24/7 GP access, and Employee Assistance Programme Electric car salary sacrifice scheme and Cycle to Work scheme Employee referral programme and long service awards Discounts on products/services, gym membership, spa treatments, and access to a benefits hub Paid volunteering days and regular company events Free parking and convenient transport links Day-to-Day of the Role: Responding to customer enquiries via phone and email in a professional and timely manner Providing product recommendations, pricing information, stock availability, and lead times Preparing and issuing quotes to customers Making outbound calls to existing customers to build relationships and generate repeat business Managing incoming emails and prioritising workload effectively Updating and maintaining accurate records on internal systems Liaising with suppliers (UK, Europe, and overseas) to obtain product and pricing information Coordinating with internal teams and external partners to resolve order queries or issues Analysing customer data and spreadsheets to identify trends and future sales opportunities Supporting colleagues and contributing as an integral part of the wider sales team Specification: Previous experience in an office-based role Strong IT skills and administrative capabilities Confident and professional telephone manner Excellent written, numerical, and verbal communication skills High attention to detail and strong organisational skills Ability to work under pressure, prioritise tasks, and meet deadlines A proactive approach with the ability to work both independently and as part of a team If you’re looking for a role where you can make an impact, develop your skills, and be part of a collaborative team, we’d love to hear from you. Apply today to take the next step in your career!

Annual Salary: £30,000 Location: North London Job Type: Full-time office based, Monday to Friday 9am to 5pm An exciting opportunity has arisen for an Operations Executive to join a well-established and reputable company based in N11. This role is ideal for an organised and proactive individual who thrives in a fast-paced environment and is passionate about delivering excellent customer service. Day-to-day of the role: Deliver a high standard of customer service across email and telephone. Handle customer queries and complaints in a professional and timely manner. Support two Area Managers with day-to-day operational tasks. Book in works and coordinate scheduling. Order supplies and ensure efficient stock management. Maintain accurate records and ensure smooth operational processes. Required Skills & Qualifications: Strong customer service experience. Excellent communication skills, both written and verbal. Ability to work well under pressure in a fast-paced environment. Highly organised with strong attention to detail. Self-sufficient and able to work independently. Confident managing multiple tasks and priorities. Benefits: Stable and supportive working environment. Opportunity to work with a respected organisation with a strong industry presence. To apply for this Operations Executive position, please submit your CV via this job advert.

Annual Salary: £30,000 Location: North London Job Type: Full-time office based, Monday to Friday 9am to 5pm An exciting opportunity has arisen for an Operations Executive to join a well-established and reputable company based in N11. This role is ideal for an organised and proactive individual who thrives in a fast-paced environment and is passionate about delivering excellent customer service. Day-to-day of the role: Deliver a high standard of customer service across email and telephone. Handle customer queries and complaints in a professional and timely manner. Support two Area Managers with day-to-day operational tasks. Book in works and coordinate scheduling. Order supplies and ensure efficient stock management. Maintain accurate records and ensure smooth operational processes. Required Skills & Qualifications: Strong customer service experience. Excellent communication skills, both written and verbal. Ability to work well under pressure in a fast-paced environment. Highly organised with strong attention to detail. Self-sufficient and able to work independently. Confident managing multiple tasks and priorities. Benefits: Stable and supportive working environment. Opportunity to work with a respected organisation with a strong industry presence. To apply for this Operations Executive position, please submit your CV via this job advert.

HR Administrator Location: Stanford Le Hope Job Type: Full-time, Permanent About the Role We are seeking a highly organised and detail-oriented HR Administrator to join a busy and supportive Human Resources team. This is an excellent opportunity for someone with strong administrative experience who is looking to develop their career within HR. In this role, you will provide comprehensive day-to-day administrative support across the full employee lifecycle, ensuring that HR records, systems, and processes are maintained accurately, securely, and efficiently. Key Responsibilities HR Administration Provide administrative support to the HR team, including HR Generalists and senior HR leadership Maintain accurate digital and paper-based employee records Prepare and issue key documentation such as contracts, offer letters, and employee correspondence Handle HR queries professionally, escalating where appropriate Ensure all documentation is correctly filed, scanned, and securely stored HR Systems & Reporting Update and maintain HR systems, ensuring data is accurate and up to date Process new starters, leavers, and employee changes efficiently Produce ad hoc reports on key HR metrics such as absence, turnover, and recruitment Monitor and track HR processes including probation, holidays, and training Recruitment & Onboarding Coordinate interviews and liaise with candidates and hiring managers Prepare interview documentation and manage recruitment administration Support onboarding processes, including right-to-work checks and reference requests Prepare contracts, offer letters, and new starter packs Compliance & Training Maintain records for training, licences, and compliance documentation Track expiring certifications and escalate renewals where required Support internal audits to ensure HR records remain accurate and compliant Employee Lifecycle Support Assist with absence, sickness, and holiday administration Support probation tracking and employee lifecycle processes Manage leaver administration and ensure systems are updated accordingly About You Essential: Previous administration experience, ideally within HR, recruitment, or a fast-paced office Strong organisational skills with the ability to manage multiple tasks Excellent attention to detail and accuracy Confident IT skills, including Microsoft Office and database systems Ability to manage confidential information with discretion Strong communication skills and a professional, approachable manner Desirable: Experience within a transport, logistics, or operational environment Experience using HR systems Knowledge of recruitment and onboarding processes Understanding of HR administration processes CIPD Level 3 (or working towards) What We’re Looking For Highly organised with excellent time management Reliable, discreet, and professional A strong team player with a proactive attitude Able to work calmly in a fast-paced environment Committed to delivering high-quality administrative support Why Apply? This is a fantastic opportunity to join a collaborative HR team where you can build your experience across all aspects of HR administration and develop your career in a supportive environment.

REED Business Support in Bath is delighted to be working closely with one our loyal clients in their search for 2 temporary Administrators. These roles are to start w.c 27th July for 3 months – until the end of October £14.00 per hour Hybrid – 1 day a week in the office and 4 from home Interviews w.c 29th June / 6th July Typical duties include: Manage applications and enquiries via a busy inbox Daily use of a shared excel spreadsheet to track and update data Maintain accurate records using an in-house database Excellent attention to detail required, accuracy and speed Supporting processes and checking all required documents are complete and accurate Keeping information up to date across systems and materials Following company procedures when processing applications Helping the wider team during peak periods Ideally you will have: Experience using systems such as databases, email, and the internet Previous administrative experience Experience delivering great customer service If you would like to apply for one of these 2 roles, please click ‘’apply’’ and send your cv to sam.fanthorpe@reed.com

Senior Business Support Officer Job Type: Temporary, Full-time Location: Sheffield, S1 2SH Duration: 2-3 months Pay: £13.69 PAYE Working Hours: 9am till 5pm (Office Based) Sheffield City Council are seeking two highly organised and motivated Business Support Officers to join their Environment and Regulatory Services team. This role is crucial in managing enquiries, processing applications, and handling information in a highly regulated field including Food Hygiene, Infectious Diseases, and more. The ideal candidate will have excellent customer service skills, be adept at using IT systems, and capable of handling sensitive information in a fast-paced environment. Day-to-day of the role: Manage and process a high volume of enquiries and applications related to various regulatory services. Maintain and assist with the development of information systems and related procedures. Organise and support complex meetings, including diary management and accurate record-keeping. Handle telephone enquiries, ensuring effective and efficient customer service. Manage data and service or technical information using bespoke IT packages and standard applications like Word and Excel. Participate in the migration to new systems, maintaining high levels of accuracy and attention to detail. Order, store, and distribute goods and services, and manage financial recording systems. Required Skills & Qualifications: Proven experience in a business support role, preferably within a regulatory or similar environment. Strong proficiency in IT applications, including bespoke packages, Word, and Excel. Excellent organisational skills to manage a busy workload and respond to urgent requests. Exceptional customer service skills and the ability to handle sensitive information. Confidence in using multiple systems and contributing to the transition to new systems. Ability to work independently and as part of a team, with a high level of accuracy and attention to detail. If you are interested in this role, please apply here using your latest CV and a Reed Consultant will be in touch!

Annual Salary: £32,000 - £35,000 Location: North London Job Type: Full-time We are seeking a Property Administrator to join our dynamic team. This role involves providing both administrative and telephone support within a team of 2-15 agents. The successful candidate will work flexibly and conscientiously in a rapidly developing office environment, handling a variety of tasks that require a high level of precision and customer service skills. Day-to-day of the role: Maintain and update the in-house database in accordance with correspondence and communications exchanged with tenants or their solicitors. Provide high-standard customer service to leaseholders and their representatives, both over the phone and in writing. Review notices from HM Land Registry, update in-house databases, and correspond accordingly, working within tight deadlines. Analyse leases, deeds, and other property title documents, identifying key provisions and updating the in-house database following a comprehensive review. Work on projects in line with internal Building Safety processes to issue landlord’s certificates in accordance with the Building Safety Act 2022. Interpret lease information accurately and input it onto the database, adhering to strict timelines. Recommend actions following the review of legal documentation including leases and titles. Reconcile and identify any data discrepancies and make recommendations for process improvements. Assist in managing key projects such as Building Safety and in-house database reconciliations, ensuring they are delivered within planned timeframes. Required Skills & Qualifications: Demonstrable attention to detail and accuracy in all aspects of the role. Strong organisational skills, able to manage multiple tasks and handle a high volume of calls. Excellent customer service skills, with the ability to communicate effectively and maintain a professional attitude at all times. Proficient in data input with the ability to learn and effectively use new systems. Experience in working within a team, willing to learn new responsibilities as required. Skilled in letter writing, both using templates and drafting letters. Strong problem-solving skills, with the ability to investigate queries and suggest solutions. Ability to use initiative and make decisions after an initial training period. Benefits: Competitive salary range of £32k - £35k. Standard working hours from 9am to 5.30pm. Agile working policy available after completion of probation period.

Project Coordinator Location: East Suffolk (Office-based) Salary: From £40,000 Overview We are seeking a proactive and highly organised Project Coordinator to support the delivery of multiple projects across the business. This is a busy, office-based role where you will act as a central point of coordination, ensuring projects are delivered on time, within budget, and to a high standard. You will work closely with clients, suppliers, subcontractors, and internal teams to keep projects running smoothly from initial order through to completion. Key Responsibilities Coordinate projects from order placement through to final handover Plan and manage installation schedules, deliveries, and project timelines Liaise with clients, suppliers, and contractors to ensure smooth delivery Maintain accurate project documentation, records, and compliance files Monitor project progress and proactively resolve any issues or delays Support procurement activities, including tracking orders and supplier updates Ensure all parties are aligned on schedules and requirements Manage post-installation snagging and follow through to resolution About You Previous experience in project coordination, scheduling, or administration Excellent organisational skills with the ability to manage multiple projects Strong communication skills and a customer-focused approach High attention to detail with accurate record-keeping abilities Confident working in a fast-paced, deadline-driven environment Proficient in Microsoft Office and CRM or project management systems Desirable Experience within fit-out, construction, or interiors Knowledge of installation coordination or compliance documentation This is an excellent opportunity to join a growing and dynamic business, where you can play a key role in delivering successful projects while developing your coordination and operational skills. Benefits: 25 days holiday plus bank holidays Future opportunities to progress due to growth and expansion in the company. Full training and development provided. Be part of a family-run organisation that prides itself on expertise in their field Fully stocked kitchen If you are interested in this role, please apply with your up-to-date CV or contact Rachel Dunham at Reed Ipswich.

Business Support Officer Job Type: Temporary, Full-time Location: Sheffield, S1 2SH Duration: 2-3 months Pay: £13.45 PAYE Working Hours: 9am till 5pm (Office Based) Sheffield City Council are seeking a proactive Business Support Officer to join their dynamic Hub Team. This role involves providing effective administration and business process support to both internal and external customers. If you are a team player with a keen eye for detail and excellent communication skills, this could be the perfect opportunity for you. Day-to-day of the role: Carry out a wide range of administrative tasks including general printing, copying, and post duties. Manage data input using Excel and specific IT systems used by our services. Handle document management, both electronic and hard copy. Support financial tasks such as ordering, processing payments, and reconciling payments. Produce letters and email correspondence to customers. Provide phone cover as required. Support and contribute to Information Systems and office administration. Assist in meetings and events, including note-taking and recording action points. Purchase goods and services as needed. Provide advice and information to enhance the effectiveness of the service area. Engage in a culture of continuous improvement across the service. Perform any other duties as required that fall within the scope and grade of the position. Required Skills & Qualifications: Excellent customer service and communication skills. Familiarity with computer systems and applications such as Outlook, Word, Excel, and Microsoft Teams. Comfortable learning new systems. Ability to prioritise tasks, work to deadlines, and follow standard operating procedures. Flexibility to attend sites and provide business support to other teams within the Hub as needed. If you are interested in this role, please apply here using your latest CV and a Reed Consultant will be in touch!