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Income Officer
Salary
£33,000-£40,000 per year, inc benefits
Location
Bristol, Avon, United Kingdom
Job type
Permanent
Sector
Social care
Job ref
X3-1325343
Job posted
Posted 7 hours ago
Income Officer
📍 Bristol (Hybrid Working) 💰 Up to £40,000 per annum
RSR are currently recruiting for an experienced Income Officer on behalf of a respected Housing Association based in Bristol.
This is an excellent opportunity for a housing professional with a strong background in income collection, arrears management, and tenant engagement to join a supportive and forward-thinking organisation.
Key Responsibilities
- Manage a portfolio of rent accounts and proactively maximise income collection.
- Monitor and reduce rent arrears through early intervention and effective case management.
- Negotiate repayment arrangements and provide tenants with advice and support.
- Initiate legal proceedings where necessary in line with policies and procedures.
- Work collaboratively with internal teams and external agencies to sustain tenancies.
- Maintain accurate records and ensure compliance with relevant legislation and regulations.
About You
- Previous experience working as an Income Officer, Rent Officer, Income Recovery Officer, or in a similar housing management role.
- Strong knowledge of rent arrears recovery and tenancy management.
- Excellent communication and negotiation skills.
- Ability to manage a varied caseload and prioritise workload effectively.
- Experience working within social housing or a housing association environment is desirable.
Apply now
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