Hours: Full-Time (Weekend and Bank Holiday rota required)
About the Role
Our client is a well-established, family-owned business with a strong reputation for customer service and quality. Due to continued growth, they are looking to recruit a Sales & Customer Advisor to join their friendly and supportive team.
This is a varied role combining sales support, customer service and administration responsibilities. You'll be involved throughout the customer journey, helping to deliver an excellent customer experience while supporting the day-to-day operation of a busy sales department.
Key Responsibilities
Responding to customer enquiries via phone, email and face-to-face conversations
Providing a professional and welcoming experience for customers
Supporting the sales team with administrative and operational tasks
Preparing customer documentation and ensuring records are maintained accurately
Managing and updating customer information on internal systems
Assisting with product presentation and maintaining high showroom standards
Supporting stock promotion across online platforms and sales channels
Coordinating customer handovers and ensuring all paperwork is completed accurately
Building positive relationships with customers throughout the sales process
About You
To be successful in this role, you will have:
Previous experience within sales support, customer service, administration, retail or a customer-facing environment
Excellent communication skills, both written and verbal
Strong organisational skills and attention to detail
A professional and personable approach
Confidence speaking with customers both in person and over the phone
Competent IT and computer system skills
The ability to manage multiple tasks in a busy environment
A positive attitude and willingness to learn
What's On Offer
Competitive salary
Ongoing training and development
Long-term career progression opportunities
Employee discount scheme
On-site parking
Friendly and supportive team culture
Opportunity to join a successful and growing business
Additional Information
Due to the nature of the role, successful candidates will be required to work weekends and bank holidays on a rota basis. There may also be opportunities to support the business at exhibitions, trade shows and industry events throughout the year.
This is an excellent opportunity for a customer-focused individual looking to develop their career within a professional sales environment.