Customs Supervisor

Customs Supervisor

Location: North Manchester
Salary: up to £45,000 + Benefits
Type: Full-Time, Permanent

100% office based position

About the Opportunity

An established and growing international logistics and supply chain business is seeking an experienced Customs Supervisor to lead customs operations and support a high-performing team. This confidential opportunity would suit an individual with strong customs clearance expertise, leadership experience, and a thorough understanding of UK customs regulations and compliance.

Working within a fast-paced environment, you will oversee customs clearance activities, manage operational priorities, support team development, and ensure high standards of compliance and customer service are maintained.

Key Responsibilities

Customs Operations

• Manage and oversee import and export customs declarations, ensuring accuracy and timely submission
• Act as the primary point of contact for customs-related queries from customers, colleagues, and external stakeholders
• Monitor customs entries and ensure all follow-up actions are completed efficiently
• Maintain a strong understanding of UK customs legislation and ensure compliance with current regulatory requirements
• Ensure all shipment records and customs documentation are accurately maintained within operational systems

Team Leadership

• Supervise and support a customs operations team, ensuring workloads are effectively managed and allocated
• Monitor individual and team performance against operational targets and service standards
• Identify training needs and implement development plans to enhance team capability
• Provide guidance, coaching, and support to promote continuous improvement and operational excellence

Commercial & Financial Responsibilities

• Ensure customs duty and tax payments are processed and invoiced appropriately
• Maintain awareness of operational costs and profitability
• Support month-end processes, including financial reporting and account reconciliation activities
• Ensure customer invoicing is completed accurately and within agreed timescales
• Produce performance and operational reports for management review

Customer & Compliance Focus

• Build and maintain strong, professional relationships with customers and business partners
• Ensure compliance with all relevant customs regulations, trade agreements, tariff requirements, and border controls
• Promote best practice and adherence to internal processes and operational standards

About You

• Minimum 5 years' experience within Customs, Freight Forwarding, International Trade, or a related sector
• Strong knowledge of UK customs procedures and compliance requirements
• Experience supervising or managing operational teams
• Sound understanding of customs regimes and procedures, including inward and outward processing concepts
• Knowledge of trade agreements, tariff classifications, and duty management processes
• Experience working with IPAFFS and customs clearance platforms
• Excellent communication and stakeholder management skills
• Strong attention to detail and the ability to prioritise work in a deadline-driven environment

What's on Offer?

• Competitive salary package
• Career progression opportunities within a growing business
• Supportive and collaborative working environment
• Exposure to a diverse international customer base

If you are keen to find out more, please contact Adam Norris at Reed or apply now.