We are seeking a proactive Business Support Officer to join our team. This role involves providing effective administration and business process support to both internal and external customers. Ideal candidates will be excellent communicators with a keen eye for detail and a commitment to high-quality service delivery.
Day-to-day of the role:
Carry out a wide range of administrative tasks including general printing, copying, and post duties.
Manage data input using Excel and specific IT systems used by our services.
Handle document management, both electronic and hard copy.
Support financial tasks such as ordering, processing payments, and reconciling payments.
Produce letters and email correspondence to customers.
Provide phone cover as required.
Work within the Hub Service Support Team and collaborate with colleagues from Planning, Building Control, Parking Services, and Environmental Regulation and Licensing.
Provide flexible support to other teams within the Hub as needed and attend sites when required.
Required Skills & Qualifications:
Strong communication skills and a team player attitude.
High levels of accuracy and attention to detail.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
Comfortable learning new computer systems.
Excellent organisational skills with the ability to prioritise tasks and meet deadlines.
Experience in administrative roles, preferably within a similar service hub environment.
Benefits:
Access to a dedicated Reed consultant for ongoing support.
Secure and easy-to-use online timesheet system.
Self-service portal for managing holiday requests, payslips, and other employment documents.
Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
To apply for the Business Support Officer position, please submit your CV