Support Services Administrator

Sales & Logistics Coordinator Location: East Grinstead Job Type: Full-time Are you looking to join an industry leader in who specialise in outsourced order fulfilment and delivery services. As a Sales and Logistics Coordinator, you will be the key operational contact for a portfolio of clients, managing daily communications, resolving issues and ensuring seamless coordination between clients and internal departments. This role is crucial in delivering exceptional service, maintaining client satisfaction and supporting operational success. Day-to-day duties of the role: Act as the first point of contact for client enquiries via phone and email. Manage and resolve day-to-day operational issues and troubleshoot problems efficiently. Coordinate daily with clients at all levels, focusing on operational matters and service delivery. Maintain proactive communication with clients, sharing reports and updates regularly. Collaborate with internal teams including warehouse operations, carriers and other departments to ensure smooth execution of services. Monitor and manage client accounts, ensuring all orders and correspondence are processed accurately and on time. Use ticketing systems to track and update client queries within agreed SLAs. Attend team meetings and provide required information within set timeframes. Oversee the administration and daily running of customer accounts, ensuring all service levels are met. Manage billing for services provided, including carriage and bookings. Escalate and resolve complaints promptly, ensuring client satisfaction and continuous improvement. Support the Corporate Account Management team by sharing relevant updates and insights. Confidently challenge the status quo to advocate for clients and drive service improvements. Monitor and report on operational KPIs and service metrics. Contribute to the development and implementation of new procedures to enhance service delivery. Ensure all internal and external communications are professional, timely, and aligned with company standards. Required Skills & Qualifications: Proven experience in a logistics, fulfilment, or client-facing operational role. Strong communication and interpersonal skills. Ability to manage multiple priorities and work under pressure. Proficient in using bespoke systems, CRM, and ticketing systems. Strong problem-solving skills and attention to detail. Confident in challenging processes and advocating for clients. Collaborative team player with a proactive mindset. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and supportive work environment. Access to industry-leading tools and technologies. If you feel that this role sounds like the next step in your career, please apply online now.

Sales & Logistics Coordinator Location: East Grinstead Job Type: Full-time Are you looking to join an industry leader in who specialise in outsourced order fulfilment and delivery services. As a Sales and Logistics Coordinator, you will be the key operational contact for a portfolio of clients, managing daily communications, resolving issues and ensuring seamless coordination between clients and internal departments. This role is crucial in delivering exceptional service, maintaining client satisfaction and supporting operational success. Day-to-day duties of the role: Act as the first point of contact for client enquiries via phone and email. Manage and resolve day-to-day operational issues and troubleshoot problems efficiently. Coordinate daily with clients at all levels, focusing on operational matters and service delivery. Maintain proactive communication with clients, sharing reports and updates regularly. Collaborate with internal teams including warehouse operations, carriers and other departments to ensure smooth execution of services. Monitor and manage client accounts, ensuring all orders and correspondence are processed accurately and on time. Use ticketing systems to track and update client queries within agreed SLAs. Attend team meetings and provide required information within set timeframes. Oversee the administration and daily running of customer accounts, ensuring all service levels are met. Manage billing for services provided, including carriage and bookings. Escalate and resolve complaints promptly, ensuring client satisfaction and continuous improvement. Support the Corporate Account Management team by sharing relevant updates and insights. Confidently challenge the status quo to advocate for clients and drive service improvements. Monitor and report on operational KPIs and service metrics. Contribute to the development and implementation of new procedures to enhance service delivery. Ensure all internal and external communications are professional, timely, and aligned with company standards. Required Skills & Qualifications: Proven experience in a logistics, fulfilment, or client-facing operational role. Strong communication and interpersonal skills. Ability to manage multiple priorities and work under pressure. Proficient in using bespoke systems, CRM, and ticketing systems. Strong problem-solving skills and attention to detail. Confident in challenging processes and advocating for clients. Collaborative team player with a proactive mindset. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and supportive work environment. Access to industry-leading tools and technologies. If you feel that this role sounds like the next step in your career, please apply online now.

My market leading client located in Westbrook, Warrington, are currently looking to recruit on a temporary basis for 9-12 months a highly motivated Service Planner. Potentially the role will lead to a permanent position for the successful candidate Hours: 08:30 - 16:30 or 09:00 – 17:00 Monday - Friday (37.5 hours per week) Pay: £16.41 per hour - Salary £32,000 Hybrid: Once fully trained 3 days per week from home and 2 days in the office. The Planner will be working as part of a team and will be responsible for facilitating all internal tasks required to enable engineers to provide a world class service. Acting as an ambassador to our customers with a focus on their complete satisfaction. Planning all activities for customers, using time management skills to prioritise and ensure accurate completion of all works. Responsibilities Despatching engineers for routine maintenance visits, field quotes, call outs and warranty works. Validation of contracts and their data accuracy General queries, emails, liaising with suppliers, customer complaints. Liaising with colleagues and stakeholders within Schneider, including monthly calls with Support Operational Managers and order processing team Work with your allocated Support Operational to achieve all targets in relation to sales, orders, customer satisfaction and resource utilisation Maintaining records in detail to enable an accurate account of contract history Effectively communicate with customers, internal and external stakeholders in a timely manner and adhere to customer specific requirements, updating customer portals, scheduling visits, uploading reports To support Engineers timesheets in accordance with the despatch console Person Specification Account Coordination experience Computer literate (Microsoft packages) and salesforce Good verbal telephone manner and written communication skills Ability to multi-task and prioritise workloads to achieve KPI’s Ability to work under pressure in a demanding environment Desirable if experienced SAP user If you are looking for an exciting and challenging opportunity to work in a dynamic and growing company, then please apply online immediately.

Sales Office Coordinator SW London- Wimbledon Monday–Friday – 7:00am-5:30pm Competitive salary Are you someone who thrives in a fast-paced environment, loves keeping things organised, and enjoys being the go-to person for getting things done? My client is on the lookout for a Sales Office Coordinator to join a busy and buzzing construction team. You’ll be at the heart of operations—connecting customers, logistics, and sales—making sure everything runs like clockwork. If you enjoy juggling tasks, talking to people, and making things happen, this could be your perfect next role! What You’ll Be Doing Customer Champion- Answer calls and emails like a pro—friendly, efficient, and solution-focused Process customer orders quickly and accurately Build strong relationships and keep customers in the loop Manage expectations around deliveries, availability, and timelines Solve problems (and save the day when needed!) Order Wizard Input and manage orders using modern systems Keep everything accurate, organised, and up to date Track order progress and provide updates Handle last-minute changes and urgent requests with ease Logistics Link Work closely with transport teams to ensure smooth deliveries Help prioritise urgent jobs and keep things moving Provide real-time updates and ETAs using tracking systems Act as the bridge between customers and operations Product Know-How Help customers get the right materials for the job Share product info confidently and accurately Liaise with internal teams to confirm availability Payments & Admin Process card payments securely Keep records tidy and compliant Support with invoicing and payment queries What We’re Looking For A confident communicator with a great phone manner Highly organised and able to multitask like a pro Comfortable working in a fast-paced environment Tech-savvy and confident with systems A team player who enjoys collaboration Reliable, motivated, and ready to get stuck in Passionate about delivering top-notch service What’s In It for You? Opportunities to learn, grow, and develop your career Modern systems to make your job easier A supportive, friendly team environment Clear progression opportunities as the business grows

Sales Office Coordinator SW London- Wimbledon Monday–Friday – 7:00am-5:30pm Competitive salary Are you someone who thrives in a fast-paced environment, loves keeping things organised, and enjoys being the go-to person for getting things done? My client is on the lookout for a Sales Office Coordinator to join a busy and buzzing construction team. You’ll be at the heart of operations—connecting customers, logistics, and sales—making sure everything runs like clockwork. If you enjoy juggling tasks, talking to people, and making things happen, this could be your perfect next role! What You’ll Be Doing Customer Champion- Answer calls and emails like a pro—friendly, efficient, and solution-focused Process customer orders quickly and accurately Build strong relationships and keep customers in the loop Manage expectations around deliveries, availability, and timelines Solve problems (and save the day when needed!) Order Wizard Input and manage orders using modern systems Keep everything accurate, organised, and up to date Track order progress and provide updates Handle last-minute changes and urgent requests with ease Logistics Link Work closely with transport teams to ensure smooth deliveries Help prioritise urgent jobs and keep things moving Provide real-time updates and ETAs using tracking systems Act as the bridge between customers and operations Product Know-How Help customers get the right materials for the job Share product info confidently and accurately Liaise with internal teams to confirm availability Payments & Admin Process card payments securely Keep records tidy and compliant Support with invoicing and payment queries What We’re Looking For A confident communicator with a great phone manner Highly organised and able to multitask like a pro Comfortable working in a fast-paced environment Tech-savvy and confident with systems A team player who enjoys collaboration Reliable, motivated, and ready to get stuck in Passionate about delivering top-notch service What’s In It for You? Opportunities to learn, grow, and develop your career Modern systems to make your job easier A supportive, friendly team environment Clear progression opportunities as the business grows

Executive Assistant – Family Team 📍 Oxford | 💼 Permanent | 🕒 Full-time Reed Recruitment are partnering with a highly respected professional services firm to recruit an experienced Executive Assistant to support their busy Family team in Oxford. This is a fantastic opportunity for a proactive and highly organised individual who thrives in a fast-paced environment and enjoys supporting senior professionals. The Role As an Executive Assistant, you will provide comprehensive support to multiple lawyers within the Family team. You’ll work closely with team leaders and wider business support functions, ensuring a seamless and high-quality service is delivered both internally and to clients. This is a varied role offering a high level of autonomy, where you will play a key part in the day-to-day operations of the team. Key Responsibilities Business Support & Coordination Manage diaries, meetings, travel arrangements and event planning Attend meetings and take minutes where required Support business development activities, including events and networking Assist with legal directory submissions, CV updates and client communications Client & Administrative Support Act as a key point of contact for clients and internal teams Support the lifecycle of client matters, including file management and compliance checks Draft correspondence and legal documents Maintain accurate records across internal systems Finance & Billing Assist with billing processes, including preparing draft invoices and reports Liaise with finance teams, counsel and clients regarding fees Support financial administration and reporting requirements Workflow Management Prioritise and manage multiple tasks across several fee earners Delegate tasks to internal support teams where appropriate Monitor inboxes, manage deadlines and ensure work is progressed efficiently About You To be successful in this role, you will be an experienced Executive Assistant or Legal Secretary who is confident supporting multiple stakeholders in a professional environment. Essential: Previous experience working within a Family Law department Experience supporting lawyers or professionals within a professional services environment Strong organisational skills with the ability to manage competing priorities Excellent written and verbal communication skills High attention to detail and a proactive approach You will also be: A confident relationship builder with strong interpersonal skills Able to work independently while contributing to a wider team Resilient, adaptable and keen to take on new challenges What’s on Offer Competitive salary Supportive and collaborative working environment Opportunity to work within a highly regarded team Career development and progression opportunities

Temporary Data Entry / Sales Administrator Location: Calcot / Reading Start Date: Wednesday 17th June Duration: 3 months (full-time) Pay Rate: £13.00 – £14.00 per hour Overview We are recruiting for two temporary positions to support a busy operations team in Calcot. These roles are ideal for detail-oriented individuals who are comfortable following structured processes and working in a fast-paced environment. Full training will be provided. Sales / Data Entry Administrator Key Responsibilities Accurately inputting sales order data into internal systems Processing batch numbers from physical order documentation Following a simple, step-by-step process to ensure data accuracy Handling physical documentation (e.g. boxes of orders) and updating system records Maintaining high levels of accuracy and attention to detail Managing stock returns from hospitals and booking items back into the system Checking and recording lot numbers accurately Processing refunds and invoices Updating systems with returned stock Requirements Previous admin or data entry experience preferred High level of attention to detail, particularly with numbers and product codes Ability to manage multiple tasks and work efficiently Good organisational and communication skills Strong attention to detail Ability to follow processes consistently Comfortable working with systems and processing data Working Hours Full-time, Monday to Friday 8.30am – 5.00pm , however they can be flexible around this if you wanted to start a bit earlier Immediate start available (Wednesday 17th June), and you must be available to commit to a 3 month contract If you are interested and available for this booking, please apply online and I will screen your cv and contact you with more information if successful.

Temporary Data Entry / Sales Administrator Location: Calcot / Reading Start Date: Wednesday 17th June Duration: 3 months (full-time) Pay Rate: £13.00 – £14.00 per hour Overview We are recruiting for two temporary positions to support a busy operations team in Calcot. These roles are ideal for detail-oriented individuals who are comfortable following structured processes and working in a fast-paced environment. Full training will be provided. Sales / Data Entry Administrator Key Responsibilities Accurately inputting sales order data into internal systems Processing batch numbers from physical order documentation Following a simple, step-by-step process to ensure data accuracy Handling physical documentation (e.g. boxes of orders) and updating system records Maintaining high levels of accuracy and attention to detail Managing stock returns from hospitals and booking items back into the system Checking and recording lot numbers accurately Processing refunds and invoices Updating systems with returned stock Requirements Previous admin or data entry experience preferred High level of attention to detail, particularly with numbers and product codes Ability to manage multiple tasks and work efficiently Good organisational and communication skills Strong attention to detail Ability to follow processes consistently Comfortable working with systems and processing data Working Hours Full-time, Monday to Friday 8.30am – 5.00pm , however they can be flexible around this if you wanted to start a bit earlier Immediate start available (Wednesday 17th June), and you must be available to commit to a 3 month contract If you are interested and available for this booking, please apply online and I will screen your cv and contact you with more information if successful.

Temporary Data Entry / Sales Administrator Location: Calcot / Reading Start Date: Wednesday 17th June Duration: 3 months (full-time) Pay Rate: £13.00 – £14.00 per hour Overview We are recruiting for two temporary positions to support a busy operations team in Calcot. These roles are ideal for detail-oriented individuals who are comfortable following structured processes and working in a fast-paced environment. Full training will be provided. Sales / Data Entry Administrator Key Responsibilities Accurately inputting sales order data into internal systems Processing batch numbers from physical order documentation Following a simple, step-by-step process to ensure data accuracy Handling physical documentation (e.g. boxes of orders) and updating system records Maintaining high levels of accuracy and attention to detail Managing stock returns from hospitals and booking items back into the system Checking and recording lot numbers accurately Processing refunds and invoices Updating systems with returned stock Requirements Previous admin or data entry experience preferred High level of attention to detail, particularly with numbers and product codes Ability to manage multiple tasks and work efficiently Good organisational and communication skills Strong attention to detail Ability to follow processes consistently Comfortable working with systems and processing data Working Hours Full-time, Monday to Friday 8.30am – 5.00pm , however they can be flexible around this if you wanted to start a bit earlier Immediate start available (Wednesday 17th June), and you must be available to commit to a 3 month contract If you are interested and available for this booking, please apply online and I will screen your cv and contact you with more information if successful.

Temporary Data Entry / Sales Administrator Location: Calcot / Reading Start Date: Wednesday 17th June Duration: 3 months (full-time) Pay Rate: £13.00 – £14.00 per hour Overview We are recruiting for two temporary positions to support a busy operations team in Calcot. These roles are ideal for detail-oriented individuals who are comfortable following structured processes and working in a fast-paced environment. Full training will be provided. Sales / Data Entry Administrator Key Responsibilities Accurately inputting sales order data into internal systems Processing batch numbers from physical order documentation Following a simple, step-by-step process to ensure data accuracy Handling physical documentation (e.g. boxes of orders) and updating system records Maintaining high levels of accuracy and attention to detail Managing stock returns from hospitals and booking items back into the system Checking and recording lot numbers accurately Processing refunds and invoices Updating systems with returned stock Requirements Previous admin or data entry experience preferred High level of attention to detail, particularly with numbers and product codes Ability to manage multiple tasks and work efficiently Good organisational and communication skills Strong attention to detail Ability to follow processes consistently Comfortable working with systems and processing data Working Hours Full-time, Monday to Friday 8.30am – 5.00pm , however they can be flexible around this if you wanted to start a bit earlier Immediate start available (Wednesday 17th June), and you must be available to commit to a 3 month contract If you are interested and available for this booking, please apply online and I will screen your cv and contact you with more information if successful.