Reception Administrator

My specialist further educational client, based in Bolton town centre, is currently looking to recruit a Customer Service Assistant (Receptionist) on a temporary basis for 6-8 weeks. The role is to cover a period of leave and is an immediate start.

The successful candidate will have previous experience within a customer-facing, reception, or administrative role. You will be responsible for providing a professional front-of-house service, operating the main switchboard, welcoming visitors, and supporting the wider team with a variety of administrative duties.

Pay & Benefits:

Salary – £12.85 per hour
Working Hours – 36.25 hours per week, working either 8:30am to 4:45pm or 8:45am to 5:00pm
Potential assignment extension

Responsibilities:

Operate the switchboard, ensuring all internal and external calls are handled professionally and efficiently.
Welcome visitors to the site and direct them to the appropriate departments or meeting locations.
Provide travel information and arrange taxis for visitors and staff as required.
Undertake general reception duties and provide administrative support to the wider team.
Follow procedures for emergency situations, including fire alarms and the communication of urgent messages.
Maintain accurate visitor logs and car parking reservations.
Update internal databases, including staff extensions and room locations.
Carry out additional administrative duties as required.

Specification:

Previous experience within a reception, customer service, or front-of-house environment.
Excellent verbal and written communication skills.
Professional and friendly telephone manner.
Competent IT user with experience using Microsoft Office, including Word and Excel.
Experience operating a switchboard would be advantageous.
A positive, proactive, and customer-focused approach.

If you have previous reception, customer service, or administrative experience and are looking for your next opportunity within a professional and supportive organisation, please do not hesitate to apply.