Business Support Assistant

Business Support Assistant

• Job Type: Temporary, Full-time
• Location: Doncaster, South Yorkshire, DN1 3BU
• Duration: 3 months
• Pay: £13.47 per hour PAYE
• Working Hours: 9am till 5pm (Hybrid)

Doncaster Council are looking for a Business Support Assistant to support the reduction of Subject Access Request (SAR) backlogs while ensuring the continued delivery of high-quality service.

Day-to-Day Responsibilities

• Support the processing and administration of Subject Access Requests (SARs).
• Maintain accurate and confidential electronic and manual records.
• Review, collate, and process information in line with data protection requirements.
• Prepare correspondence, reports, and documentation of a sensitive nature.
• Respond to enquiries from internal stakeholders and members of the public.
• Undertake research and compile information as required.
• Use internal systems and Microsoft Office applications to manage and update records.
• Support backlog reduction activities while ensuring ongoing service delivery.
• Work independently and collaboratively within the wider Business Support team.

Experience & Skills Required

Essential

• Experience of working in a busy administrative or business support environment.
• Knowledge of data protection, confidentiality, and information security principles.
• Experience handling sensitive or confidential information.
• Strong attention to detail and accuracy.
• Ability to manage competing priorities and work to deadlines.
• Proficient in Microsoft Office and database systems.
• Strong communication and customer service skills.
• Ability to research, analyse, and collate information.
• Self-motivated with the ability to work independently.

Desirable

• Experience processing Subject Access Requests (SARs).
• Background in Information Governance, Records Management, or Data Protection.
• Experience within a local authority, public sector, or regulated environment.

If you are interested in this role, please apply using your latest CV and a Reed Consultant will be in touch!