Maintenance Administrator

Support Officer Contract: Temporary Part Time (12 weeks) Location: Welwyn Garden City Office-based: 3 fixed days a week - (Fri, Mon, Tues) Hours: 22hrs Salary: £16.58 per hour My client is actively seeking a proactive and detail-oriented Support Officer to join their small but friendly team. This customer-facing role involves overseeing the management of garages, ensuring they are well-maintained and efficiently let. The position requires strong administrative skills and a background in tenancy agreements, housing or estate management. Day-to-day of the role: Conduct site inspections of garages at the end of tenancies to ensure they are clean and in proper condition. Review recent applications and maintain the database. Offer garages to customers and manage appointments for sign-ups and discussions regarding end of tenancies. Set up tenancy agreements and direct debit for payments. Monitor the inbox, answer emails, and escalate issues where necessary. Meet with customers in person to ensure excellent service delivery. Required Skills & Qualifications: Experience in tenancy agreement management and sales. Background in housing, estate management, or related fields is preferred. Strong customer service and administrative skills. Proficient in using CRM systems and basic Excel for data entry. Ability to identify damages or areas of concern during inspections. Must have business insurance on car as travel to different sites is required. Excellent attention to detail and ability to learn quickly. An understanding of complaints management. .Benefits: Competitive salary with mileage allowance for travel. Free parking available at the office. Comprehensive training provided to fully equip you for the role.

Location: Norfolk | Leadership Opportunity | Competitive Salary + Bonus A leading independent property consultancy is looking to appoint a dynamic and commercially driven Head of Residential Estate Agency to lead, grow and shape its established residential division across Norfolk. This is a senior leadership role offering the opportunity to influence strategy, drive performance and enhance market presence. The Opportunity Reporting into senior leadership, you will act as the figurehead for the residential business, taking full responsibility for operational performance, team leadership and strategic growth. This is a hands-on role suited to an experienced estate agency professional who thrives in a fast-paced, results-driven environment. Key Responsibilities Lead and represent the residential estate agency division across multiple branches Develop and execute the residential growth strategy, ensuring alignment with wider business objectives Drive revenue growth, profitability and overall departmental performance Oversee and manage day-to-day sales team performance, including reviews and development plans Maintain consistent service standards, compliance, and operational excellence across all offices Train, mentor and support team members, including onboarding new staff Strengthen market presence by increasing listings in both quality and volume Lead business development initiatives and cross-referral opportunities with other departments Conduct and win market appraisals, and support negotiations where required Deliver clear, professional communication internally and externally Chair regular management meetings and lead marketing initiatives About You Proven leadership experience within residential estate agency Strong commercial awareness with a track record of delivering against revenue targets Excellent communication, coaching and people management skills Highly organised with strong planning and problem-solving ability Self-motivated, proactive and results-oriented Solid understanding of industry legislation and compliance requirements A collaborative team player who can inspire and engage others What’s on Offer Competitive salary (dependent on experience) Performance-related bonus structure Generous holiday allowance, increasing with service Additional leave for your birthday and at Christmas, plus option to purchase extra days Professional membership support and ongoing CPD Clear pathway for career progression, including potential route to Partnership Interested? Please call Michelle Topley on 07786942706 or email your CV to michelle.topley@reed.com. Alternatively apply online.

Location: Norfolk | Leadership Opportunity | Competitive Salary + Bonus A leading independent property consultancy is looking to appoint a dynamic and commercially driven Head of Residential Estate Agency to lead, grow and shape its established residential division across Norfolk. This is a senior leadership role offering the opportunity to influence strategy, drive performance and enhance market presence. The Opportunity Reporting into senior leadership, you will act as the figurehead for the residential business, taking full responsibility for operational performance, team leadership and strategic growth. This is a hands-on role suited to an experienced estate agency professional who thrives in a fast-paced, results-driven environment. Key Responsibilities Lead and represent the residential estate agency division across multiple branches Develop and execute the residential growth strategy, ensuring alignment with wider business objectives Drive revenue growth, profitability and overall departmental performance Oversee and manage day-to-day sales team performance, including reviews and development plans Maintain consistent service standards, compliance, and operational excellence across all offices Train, mentor and support team members, including onboarding new staff Strengthen market presence by increasing listings in both quality and volume Lead business development initiatives and cross-referral opportunities with other departments Conduct and win market appraisals, and support negotiations where required Deliver clear, professional communication internally and externally Chair regular management meetings and lead marketing initiatives About You Proven leadership experience within residential estate agency Strong commercial awareness with a track record of delivering against revenue targets Excellent communication, coaching and people management skills Highly organised with strong planning and problem-solving ability Self-motivated, proactive and results-oriented Solid understanding of industry legislation and compliance requirements A collaborative team player who can inspire and engage others What’s on Offer Competitive salary (dependent on experience) Performance-related bonus structure Generous holiday allowance, increasing with service Additional leave for your birthday and at Christmas, plus option to purchase extra days Professional membership support and ongoing CPD Clear pathway for career progression, including potential route to Partnership Interested? Please call Michelle Topley on 07786942706 or email your CV to michelle.topley@reed.com. Alternatively apply online.

Branch Manager Annual Salary: £60,000 OTE Location: Albany Road, Cardiff Job Type: Permanent Full-Time We are seeking an ambitious and dynamic individual to lead our estate agency as a Branch Manager. This role is perfect for an experienced estate agency professional who is ready to step into a management role or advance their leadership career. As a Branch Manager, you will be responsible for driving performance, expanding market share, and developing a high-performing team. Day-to-day of the role: Lead daily meetings with the estate agency team. Coach the team to achieve KPIs and monitor individual performance. Encourage team development and progression. Focus strongly on generating new and repeat business. Develop and maintain robust relationships with vendors and buyers. Coordinate with prospective buyers and arrange property viewings. Negotiate offers and agree on sales while ensuring compliance with all regulatory standards. Required Skills & Qualifications: Full UK Driving Licence for a manual vehicle. Minimum of 2 years’ experience within estate agency at a Senior Negotiator, Property Valuer position, or higher. Demonstrated ability to communicate effectively and create trusting relationships. Ability to create and action business plans relevant to your branch. Strong understanding of current legislation related to estate agency. Ability to manage time-sensitive and high-volume workloads. Renowned for delivering outstanding customer service. Ability to work independently. Proficient in basic Microsoft Packages with strong IT skills. Benefits: £22,000 to £25,000 basic salary, dependent on experience. Six months of supplementary payments to support pipeline building. Uncapped commission scheme. Company Car or a monthly Car Allowance. Enrolment onto a fully-funded training course for a Level 2 Estate Agent Qualification. Clear career progression opportunities. New company-wide Elevate incentive program. Employee Assistance Programme. To apply for this Branch Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Property Assistant Hourly Rate: Circa £14 plus holiday pay Location: Wimbledon Job Type: Temporary (Saturdays only) We are seeking a Property Coordinator to support our clients team on Saturdays. This role involves handling landlord leads via telephone and email, conducting property viewings, handing over keys, and managing compliance-related administration. Full training will be provided. This position is ideal for someone with a passion for the property industry and strong customer service skills. There is potential for extended hours or days for the right candidate. Day-to-day of the role: Communicate with potential landlords via telephone and email to generate and manage leads. Conduct property viewings and provide detailed information to prospective tenants. Handle the handover of keys with accuracy and efficiency. Complete compliance-related administrative tasks diligently. Maintain high standards of customer service at all times. Required Skills & Qualifications: Experience or a strong interest in the property industry is preferred. Must possess excellent customer service skills. Ability to work independently with minimal supervision. Strong organisational and communication skills. Must be available to work on Saturdays. Benefits: Competitive hourly rate plus holiday pay. Opportunity to gain valuable experience in the property industry. Potential for role expansion in terms of hours and responsibilities for the right candidate. Full training provided. To apply for this Property Coordinator position, please submit your CV and a cover letter detailing your relevant experience and your interest in the property industry.

Lettings Executive Location: Glasgow or Edinburgh (Hybrid – 4 days on-site, 1-day WFH) Salary: £26,500 Base + Commission (OTE £40,000) Job Type: Full-time, Permanent Join a fast-growing, premium student accommodation provider as a Lettings Executive. This role offers an exciting opportunity to be part of a high-performing, centralised sales team, representing a market-leading brand within the student living sector. Ideal for someone looking to build a long-term career in sales, full training is provided including brand immersion, professional presentation, face-to-face marketing, and structured sales training. Day-to-day of the role: Manage inbound leads generated by the marketing team. Convert enquiries into bookings through remote sales techniques. Arrange and coordinate property viewings with on-site teams. Deliver a high-end, customer-focused experience to prospective residents. Act as a brand ambassador, promoting the company’s premium offerings. Build relationships with students and understand their accommodation requirements. Support wider sales and marketing activities. Required Skills & Qualifications: Confidence, personability, and high motivation. Strong interest in building a career in sales. Excellent communication and relationship-building skills. Ability to thrive in a target-driven environment. Professionalism and capability to represent a premium brand. Adaptability, resilience, and eagerness to learn. Desirable Experience: Previous experience in sales, lettings, hospitality, or customer service. University student or graduate, or someone with a good understanding of the student experience. Multilingual skills, particularly Mandarin, are highly desirable. Benefits: Competitive base salary with uncapped commission (OTE £40k). Structured training and development programme. Clear career progression opportunities. Hybrid working model. Opportunity to work with a leading brand in a growing sector. To apply for the Lettings Executive position, please submit your CV detailing your relevant experience and why you are interested in this position.

Human Resources Advisor Annual Salary: £35,000 - £37,000 Location: Horsham, Office-based Job Type: Full-time I’m partnering with a growing, multi-brand business to recruit a qualified HR Advisor into a pivotal role supporting over 1,000 employees. Day-to-day of the role: Serve as the first point of contact for people-related queries and employee relations concerns. Monitor and support sickness absence management. Conduct exit interviews and support health questionnaire conversations. Address and support Access People XD system issues, updates, and reporting requirements. Facilitate people-related communication initiatives throughout the year. Provide professional expertise and guidance on HR policies and company procedures as required. Assist managers with the investigation of disciplinary and grievance cases as needed. Due to the geographical spread of our workforce, this role involves communication primarily via phone, MS Teams, and email, with occasional business travel required. Required Skills & Qualifications: Previous direct experience as an HR Advisor. CIPD qualified to Level 5. Effective self-starter with a can-do attitude and a curious mind. Excellent communication skills, both verbal and written. Proficient with systems and reporting. A full driving license is beneficial though not essential. Benefits: 34 days paid annual leave. Free parking. Pension scheme. Life insurance. To avoid disappointment please apply before you miss out on this opportunity.

Sales Executive Salary: Competitive £27,500 Basic + Great Commission StructureLocation: Northern RegionJob Type: PermanentWorking Hours: 35 hours per week (10:00am – 5:00pm, Thursday to Monday) Are you a driven, customer-focused sales professional looking to build a career with a well-established and growing housebuilder? An award-winning private developer is seeking a confident and motivated Sales Executive to join their team, working across a range of high-quality developments in the Northern Region. This is an excellent opportunity to join a business known for delivering thoughtfully designed homes and strong customer satisfaction. Why Apply? Join a reputable and financially stable housebuilder with a strong pipeline of developments Uncapped earning potential with a competitive basic + commission structure Work in a customer-facing, rewarding role where no two days are the same Be part of a supportive, professional team environment Gain valuable experience and long-term career progression opportunities The Role As a Sales Executive, you will be the face of the development—guiding customers through one of the biggest purchases of their lives. You will: Welcome and engage prospective buyers, understanding their needs and matching them to suitable homes Showcase show homes, available plots, and development plans with confidence Clearly explain specifications, layouts, and the homebuying process Manage the full sales journey from initial enquiry through to completion Build strong relationships with purchasers, ensuring a smooth and enjoyable experience Work closely with solicitors, mortgage advisors, and internal teams to hit key deadlines Deliver against site and individual sales targets Maintain exceptional presentation standards across the sales environment Carry out home demonstrations, inspections, and handovers Keep all sales administration accurate and up to date Monitor competitor activity and stay ahead of market trends What We’re Looking For Proven sales experience (property experience advantageous but not essential) Strong commercial awareness with excellent negotiation and closing skills Natural ability to build rapport and deliver outstanding customer service Confident communicator with a professional and approachable manner Interest in property and ability to understand and explain plans/layouts Strong organisational skills and attention to detail IT literate with good numeracy and literacy skills Flexible approach to working weekends and travelling between sites Full UK driving licence preferred First Aid / Fire Marshal certification (or willingness to obtain) What’s on Offer Competitive basic salary with performance-related commission 25 days holiday + bank holidays Pension scheme and life assurance Ongoing training and development Opportunity to progress within a growing business Apply Now If you’re passionate about sales and delivering an exceptional customer experience, we’d love to hear from you. Apply today with your CV and a brief summary of your relevant experience. Early applications are encouraged as this role may close ahead of schedule.

New Build Home Adviser Job Type: Full-time Location: On-site at an established development Working Hours: Thursday to Monday, 9:30am – 5:00pm Salary: Competitive, based on experience We are seeking a Home Adviser to deliver exceptional new homes sales performance by guiding customers through their purchasing journey from initial enquiry to exchange of contracts. This role requires a combination of strong sales skills and outstanding customer service to meet sales targets while upholding our company's reputation and compliance standards. Day-to-day of the role: Achieve property sales in line with sales targets and agreed budgeted prices. Provide a first-class customer experience through professional, efficient, and proactive service. Promote and protect the company brand, reputation, and values at all times. Maximise revenue through the sale of optional extras, in line with company procedures. Ensure Health & Safety compliance for all site visitors under their control. Maintain accurate and up-to-date records of visitor activity, customer interactions, and purchaser choices. Sell properties to customer satisfaction and progress sales through to exchange within set timescales. Actively sell optional extras and upgrades. Present properties and services in a professional, friendly, and knowledgeable manner. Conduct property viewings in accordance with company Health & Safety policies. Promptly respond to customer enquiries and manage ongoing communication. Record purchasers’ internal choices accurately and in line with company procedures. Manage customer expectations and address objections effectively. Required Skills & Qualifications: Proven experience in new homes sales is essential due to site complexity. Confident, consultative sales approach. Strong follow-up and sales-chasing skills. Highly organised, proactive, and detail-oriented. Confident in asking questions and managing multiple client relationships. Desirable: Estate agency background with an understanding of the differences between resale and new build sales. Benefits: Competitive salary with performance-based incentives. Opportunities for professional growth and development. Supportive work environment. Comprehensive training and onboarding process. To apply for the Home Adviser position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Senior Property Manager (Residential Block Management) Homebased | £45,000–£55,000 + Uncapped Commission + £5,000 Car Allowance An excellent opportunity for an experienced Senior Property Manager to oversee a portfolio of residential blocks and estates. Key Responsibilities Manage block and estate portfolios ensuring compliance and high service delivery Lead on Building Safety Act requirements, cladding remediation, and funding applications Oversee fire safety, EWS1, and health & safety compliance Act as escalation point for complex leasehold, legal, and resident matters Manage service charge budgets, major works, and contractors Support and mentor junior team members About You 2–3+ years’ experience in residential block management Strong knowledge of building safety legislation and leasehold law Experience with EWS1, FRA, and remediation projects Excellent communication and organisational skills Full UK driving licence What’s on Offer Uncapped commission scheme £5,000 car allowance + mileage 5 weeks’ holiday + birthday leave + wellbeing days Private healthcare & pension CPD, professional subscriptions, and career development Supportive, inclusive working environment Interested? Please call Michelle Topley on 07786942706 or email your CV to michelle.topley@reed.com. Alternatively apply online.