Senior Property Manager

Norwich Business Park (Head Office) £45,000 – £50,000 per annum + 10% bonus scheme An exciting opportunity has arisen for an experienced and commercially focused Head of Lettings to lead and grow a successful residential lettings operation managing a portfolio of approximately 400 properties across East Anglia. This is a senior leadership role responsible for driving both service excellence and business growth, with a clear mandate to expand the portfolio, strengthen landlord relationships, and enhance overall commercial performance. Strategic Leadership & Growth Lead the lettings function with clear objectives aligned to portfolio growth, income generation, and service quality Develop and deliver strategies to increase managed properties and expand the landlord base Monitor local market trends and competitor activity to inform business decisions Portfolio Management & Service Delivery Oversee the day-to-day management of the residential portfolio Ensure full compliance with lettings legislation and regulatory requirements Maintain high levels of landlord and tenant satisfaction Business Development & Landlord Acquisition Drive new business through networking, referrals, and targeted campaigns Secure new instructions, conduct valuations, and convert opportunities into managed properties Build and nurture long-term relationships with landlords Financial & Commercial Oversight Manage departmental income and ensure revenue targets are met Review pricing structures and service offerings to remain competitive Collaborate with finance teams to monitor performance and control costs Branding & Market Presence Promote a strong personal and departmental presence within the local market Represent the business at networking events and industry forums Work with marketing to develop campaigns and thought leadership content Team Leadership & Development Lead, motivate, and develop a high-performing lettings team Set clear targets and foster a culture of accountability and excellence Support ongoing professional development Client & Stakeholder Management Act as a senior point of contact for landlords, particularly complex or high-value relationships Provide expert advice on market conditions and investment opportunities Handle escalated issues with professionalism and care About You Minimum 5 years’ experience in residential lettings, with a proven track record of portfolio management and growth Strong leadership experience with the ability to inspire and develop teams Demonstrable success in business development and winning new instructions In-depth knowledge of lettings legislation and compliance requirements Highly commercially aware with strong financial acumen Exceptional communication and relationship-building skills Proactive, results-driven, and customer-focused Professional qualification such as ARLA Propertymark (desirable) What’s on Offer Competitive salary of £45,000–£50,000 (DOE) 10% bonus scheme Norwich Business Park head office with free parking 5 weeks’ holiday + birthday leave + 4 wellbeing days + special leave scheme Private health and dental care Employment Hero reward scheme Employee Assistance Programme & wellness initiatives Professional development opportunities Equipment to support homeworking Interested? Please call Michelle Topley on 07786942706 or email your CV to michelle.topley@reed.com

Branch Manager Annual Salary: £50,000 to £60,000 OTE Location: Bar Hill, Cambridgeshire Job Type: Permanent Full-Time We are seeking an ambitious and dynamic Branch Manager to lead our estate agency branch to new heights of success. This role is ideal for an experienced estate agency professional ready to step into a management role or advance their leadership career. As a Branch Manager, you will drive performance, expand market share, and develop a high-performing team. Day-to-day of the role: Lead daily meetings with the Estate Agency team. Coach the team to achieve KPIs and monitor individual performance. Encourage team development and progression. Focus strongly on generating new and repeat business. Develop and maintain robust relationships with vendors and buyers. Coordinate with prospective buyers and arrange property viewings. Negotiate offers and agree on sales while ensuring compliance with all regulatory standards. Required Skills & Qualifications: Full UK Driving Licence for a manual vehicle. Minimum of 2 years’ experience within Estate Agency at a Senior Negotiator, Property Valuer position, or higher. Demonstrated ability to communicate effectively and create trusting relationships. Ability to create and action business plans relevant to your branch. Strong understanding of current legislation related to Estate Agency. Ability to manage time-sensitive and high-volume workloads. Renowned for delivering outstanding customer service. Ability to work independently. Proficient in basic Microsoft Packages with strong IT skills. Benefits: £22,000 to £27,500 basic salary, dependent on experience. Six months of supplementary payments to support pipeline building. Uncapped commission scheme. Company Car or a monthly Car Allowance. Enrolment onto a fully-funded training course for a Level 2 Estate Agent Qualification. Clear career progression opportunities. New company-wide Elevate incentive program. Employee Assistance Programme. To apply for this Branch Manager position, please submit your CV.

Branch Manager Annual Salary: £50,000 to £60,000 OTE Location: Bar Hill, Cambridgeshire Job Type: Permanent Full-Time We are seeking an ambitious and dynamic Branch Manager to lead our estate agency branch to new heights of success. This role is ideal for an experienced estate agency professional ready to step into a management role or advance their leadership career. As a Branch Manager, you will drive performance, expand market share, and develop a high-performing team. Day-to-day of the role: Lead daily meetings with the Estate Agency team. Coach the team to achieve KPIs and monitor individual performance. Encourage team development and progression. Focus strongly on generating new and repeat business. Develop and maintain robust relationships with vendors and buyers. Coordinate with prospective buyers and arrange property viewings. Negotiate offers and agree on sales while ensuring compliance with all regulatory standards. Required Skills & Qualifications: Full UK Driving Licence for a manual vehicle. Minimum of 2 years’ experience within Estate Agency at a Senior Negotiator, Property Valuer position, or higher. Demonstrated ability to communicate effectively and create trusting relationships. Ability to create and action business plans relevant to your branch. Strong understanding of current legislation related to Estate Agency. Ability to manage time-sensitive and high-volume workloads. Renowned for delivering outstanding customer service. Ability to work independently. Proficient in basic Microsoft Packages with strong IT skills. Benefits: £22,000 to £27,500 basic salary, dependent on experience. Six months of supplementary payments to support pipeline building. Uncapped commission scheme. Company Car or a monthly Car Allowance. Enrolment onto a fully-funded training course for a Level 2 Estate Agent Qualification. Clear career progression opportunities. New company-wide Elevate incentive program. Employee Assistance Programme. To apply for this Branch Manager position, please submit your CV.

Property Manager / Senior Property Manager 📍 Edinburgh 💰 £27,000 – £34,000 + bonus + benefits Reed Recruitment are currently recruiting on behalf of a well-established and reputable property management business based in Edinburgh. They are looking to add an experienced Property Manager or Senior Property Manager to their close-knit and supportive team. This is a fantastic opportunity for someone who enjoys a varied, hands-on role and wants to be part of a company where their contribution is truly valued. The Role You will be responsible for managing a portfolio of approximately 160 residential properties, taking ownership of the full property management cycle. Key responsibilities include: Marketing properties and ensuring strong visibility Arranging and conducting property viewings Managing a portfolio of circa 160 properties Liaising closely with landlords and tenants Coordinating and overseeing property repairs and maintenance Ensuring compliance and managing property certificates Handling tenancy deposits and disputes Assisting with rent arrears and rent reviews Carrying out check-in inventories and check-outs Conducting regular property inspections About You Previous experience in property management is essential Strong organisational and communication skills Ability to manage a busy and varied workload Proactive, personable, and solutions-focused approach Drives licence is essential ✅ ARLA qualification is desirable but not essential — support will be provided for those looking to gain it. What’s on Offer Competitive salary of £27,000 – £34,000 (depending on experience) Bonus potential Recognition rewards and vouchers Support towards ARLA qualification A collaborative, close-knit team environment Additional social perks (including team activities) This role is ideal for someone looking to step into a company where they will have real responsibility, autonomy, and the opportunity to make a genuine impact. 📩 Apply now or get in touch for a confidential discussion.

Lettings Service Assistant – Temporary (6 Months) Location: Coventry Hours: 37 hours per week (Monday–Friday) Salary: £30,080 per annum or £15.63 (PAYE) per hour Start: Immediate We are currently recruiting for a Lettings Service Assistant on behalf of a reputable housing association based in Coventry. This is a fantastic opportunity to join a busy and supportive team and gain valuable experience within a fast-paced housing environment. The Role This is a varied and hands-on position where you will support the Lettings team with administration, tenancy processes, and customer service delivery. You will play a key role in ensuring day-to-day operations run smoothly while delivering a positive experience for residents. Key Responsibilities Managing and responding to customer enquiries Supporting tenancy administration (including council tax, utilities, and accounts) Assisting with property marketing and listings Processing referrals and supporting the allocation of properties Maintaining accurate records and housing data Managing keys, fobs, and access arrangements Supporting compliance tasks, including reporting and returns What We’re Looking For Previous administration and/or housing or customer service experience Strong communication and organisational skills Ability to manage a busy workload and prioritise effectively Good IT skills with strong attention to detail A proactive, professional, and team-oriented approach Why Apply? This is a great opportunity to develop or build on your experience within a housing and lettings environment, working as part of a supportive and collaborative team.

Housing Assistant Job Type: Full-time, Temporary Contract Location: Huddersfield, Hybrid (1 day in office) Salary: £13.26 PAYE per hour Join our Empty Homes Team and play a crucial role in facilitating the letting of Council homes. This position offers a flexible schedule with hybrid working options, allowing you to work from home most of the week while contributing significantly to community housing solutions. Day-to-day of the role: Carry out all administrative tasks related to the receipt of keys and termination of tenancies, including checking relevant documentation. Develop high-quality, informative adverts in consultation with Neighbourhoods Housing Officers to enable intelligent lettings. Monitor vacant properties to ensure they are secured and that repair works are progressing until let. Allocate properties and garages in accordance with the Council's Allocation Policy and Choice Based Lettings system, ensuring sustainable tenancies. Manage offers and refusals efficiently to reduce re-let times and minimise rent loss. Liaise with Estate Caretakers regarding maintenance work for void gardens. Organise accompanied viewings and multi-viewings, coordinating with the Empty Homes Officer to ensure proper setup. Work closely with partners such as the Accessible Homes Team to ensure appropriate use and turnaround of properties that are adapted or suitable for adaptation. Required Skills & Qualifications: Experience in administrative roles, preferably within housing or real estate. Strong organisational skills and the ability to handle multiple tasks simultaneously. Excellent communication skills, both written and verbal. Proficiency in using housing management systems and Microsoft Office. Ability to work independently and as part of a team. Knowledge of housing legislation and policies is advantageous. Benefits: Access to a dedicated consultant for ongoing support. Secure, user-friendly online system for timesheet management. Self-service portal for holiday requests, payslips, and employment documents. Access to free training, discount clubs, healthcare options, and reward schemes. Inclusion in pension schemes, paid holiday arrangements, and maternity benefits. Opportunities to work with a range of leading UK employers across the public and private sectors. To apply for the Housing Assistant position, please submit your CV detailing your relevant experience and why you are interested in this role.