Licensing Manager

Licensing Team Leader

• Contract Type: Temporary (12 Weeks)
• Start Date: ASAP
• Location: Welwyn Garden City
• Job Type: Hybrid (2 days in office, 3 days at home)
• Hours: 37 hours per week, 9am – 5pm
• Salary: £27.34 - £29.10 per hour

My client is seeking an experienced Licensing Team Leader to join their small but busy team. The successful candidate will be responsible for overseeing licensing applications within a local authority setting. This role requires a candidate with a strong background in licensing administration, particularly in areas such as Taxi Licensing, Alcohol Licensing, and other regulatory sectors. The ideal candidate will have the ability to manage a varied workload, meet statutory deadlines, and communicate effectively across all levels and must have previously worked in a local authority setting.

Day-to-day of the role:

• Oversee and manage two email licensing inboxes.
• Process various licensing applications and collate necessary information.
• Arrange and facilitate committee meetings and conduct checks on licensing applications.
• Address and resolve complaints related to licensing applications.
• Maintain accurate and appropriate notes and records.
• Manage a small team, ensuring efficient workflow and compliance with legal and regulatory requirements.

Required Skills & Qualifications:

• Educated to degree level or possess extensive experience in licensing administration/enforcement or other regulatory roles.
• Significant experience in Licensing, specifically including Taxi Licensing and Alcohol Licensing. Knowledge of Sexual Entertainment Venues, Pavement Licensing, Animal Activities, and Gambling is beneficial.
• Previous experience in a local authority licensing setting is essential.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with the public, peers, and the business community.
• Strong organisational skills with the ability to manage own workload and meet deadlines.
• Proficiency in MS Office and familiarity with local authority systems.
• Good customer service skills, attention to detail, and the ability to be flexible and adaptable.