Internal Sales Executive

Internal Sales Executive

• Location: Coventry (Office-Based - 5 days on site) with occasional UK travel
• Job Type: Full-time, Permanent
• Salary: Competitive salary

We are recruiting for an ambitious and proactive Internal Sales Executive to join a growing sales team. This is an excellent opportunity for a customer-focused sales professional who enjoys building relationships, driving revenue growth, and identifying new business opportunities. Working closely with Regional Account Managers, you will play a key role in developing customer accounts, converting quotations, and reactivating dormant business.

Day-to-day of the role:

• Proactively manage and develop a portfolio of customers through regular outbound telephone activity.
• Build strong customer relationships and act as a key point of contact for sales enquiries.
• Follow up and convert open quotations, recording outcomes and reasons for lost business.
• Identify customers with declining spend and implement strategies to recover and grow accounts.
• Reactivate dormant and no-sale accounts through targeted engagement.
• Promote sales campaigns and product offers to generate additional business opportunities.
• Identify and maximise cross-selling and upselling opportunities across the product portfolio.
• Work towards individual sales, margin, and customer development targets.
• Maintain accurate records of customer interactions and sales activity within the CRM system.
• Collaborate closely with Regional Account Managers to ensure effective account coverage.
• Provide customer insights, market intelligence, and sales opportunities to the wider sales team.
• Arrange customer appointments and sales visits where appropriate.
• Monitor market trends, competitor activity, and customer requirements.
• Prepare reports on sales activity, quote conversion, and revenue recovery.
• Attend customer meetings, exhibitions, and industry events across the UK when required.

Required Skills & Qualifications:

• Previous experience in an Internal Sales, Telesales, Account Management, or Customer Service role.
• Experience within the automotive, motor factor, engineering, or technical sector would be advantageous.
• Strong relationship-building and customer engagement skills.
• Confident and professional telephone manner.
• Proficient in Microsoft Office, particularly Excel, and CRM systems.
• Strong organisational skills with the ability to manage multiple customer accounts.
• Excellent written and verbal communication skills.
• Commercially aware with an understanding of sales, margin, and profitability objectives.
• Target-driven with a resilient and proactive approach to sales.
• Good numerical skills and ability to analyse sales data.
• Full UK driving licence preferred and willingness to travel occasionally.

Benefits:

• Competitive salary with bonus earning potential.
• Opportunity to join a growing and successful business.
• Training and ongoing professional development.
• Clear progression opportunities within the sales function.
• Supportive and collaborative team environment.
• Opportunity to attend customer events and industry exhibitions.
• Full-time permanent employment with long-term career prospects.

If you're a driven sales professional looking to develop your career within a successful and fast-paced business, we'd love to hear from you. Apply today with your CV and take the next step in your sales career.