Housing Officer – Supported Living
Location: Southbourne
Salary: £14 - £15 per hour + weekend enhancements
12 week TEMP with scope to go PERM
Hours: Part-time (25hours) – flexible
The Opportunity
We are currently recruiting for a Housing Officer to join a well-established, values-led organisation providing supported living accommodation for adults with additional needs. This is an excellent opportunity for an experienced housing professional who is passionate about delivering high-quality tenancy management and ensuring residents can sustain independent living.
Key Responsibilities
Managing tenancy agreements, including sign-ups, renewals and terminations
Supporting residents with rent payments and resolving arrears
Assisting with housing benefit applications, queries and liaising with local authorities
Acting as the main point of contact for all housing-related matters
Ensuring compliance with tenancy conditions and relevant housing legislation
Maintaining accurate records and documentation relating to tenancies and housing management
Liaising with external agencies, including local councils, DWP and support services
Supporting residents to understand their rights and responsibilities as tenants
Contributing to a safe, well-managed and compliant housing environment
About You
Previous experience in a Housing Officer or similar tenancy management role
Strong knowledge of tenancy agreements, housing legislation and housing benefits
Excellent communication skills with the ability to build positive relationships with residents and stakeholders
Confident in managing a varied caseload and prioritising workload effectively
Strong administrative and organisational skills
A proactive and solution-focused approach
Full UK driving licence and access to a vehicle is desirable
What’s on Offer
Competitive hourly rate
Flexible working options
Pension scheme and additional employee benefits
Supportive and collaborative working environment
Opportunity to make a tangible difference within a community-focused organisation
If you are an experienced Housing Officer looking for your next opportunity within a supportive and purpose-driven organisation, we would be keen to hear from you.