Technical Manager

Job Description – Quality Assurance Manager Salary £50,000 – £55,000 per annum Contract Type Full-time, Permanent Role Overview The Quality Assurance Manager is responsible for leading all internal audit activities and supporting external audits across the site. This role ensures that operational processes, procedures, and quality standards are consistently implemented, maintained, and continuously improved. The position plays a key role in driving a strong quality culture, ensuring compliance with the site’s Quality Management System, and supporting all departments in achieving food safety, quality, and GMP standards. The role also contributes to continuous improvement initiatives across the manufacturing operation. Key Responsibilities (This list is not exhaustive and may evolve in line with business needs) Audit & Compliance Lead and support all internal and external audits, ensuring smooth execution and timely closure of non-conformances Investigate audit findings and implement corrective and preventative actions Prepare for customer and certification audits, including pre-audit inspections Maintain compliance with relevant standards and codes of practice Conduct internal audits and gap analyses Quality Systems & Continuous Improvement Maintain and develop quality management and reporting systems Implement and monitor GMP standards and KPIs Drive continuous improvement and quality culture across the site Identify and escalate food safety risks Non-Conformance & Investigation Lead investigations into complaints, failures, and deviations Implement preventative solutions and monitor effectiveness Ensure accurate recording and trending of non-conformances Team Leadership Manage, coach, and develop the Quality team Coordinate workload and ensure delivery of key objectives Laboratory & Testing Oversee testing of raw materials, in-process, and finished products Ensure compliance with validated methods and SOPs Review laboratory data and maintain accurate records Systems & Reporting Produce reports and trend analyses on quality metrics Maintain document control systems Manage product status within internal systems (e.g. hold, quarantine, rework) Equipment & Resources Oversee calibration and maintenance of equipment Coordinate external service providers Manage laboratory consumables and stock General Work cross-functionally to support operational goals Carry out additional duties aligned with the role Person Specification Essential 5+ years’ experience in food manufacturing Experience in a senior QA or supervisory role Internal auditing qualification Level 3 Food Safety & HACCP Strong communication and influencing skills Organised, proactive, and self-motivated IT literate Desirable Degree in Food Science or related field Experience with retailer standards or certification schemes

Associate Trade Marketing Manager Overview A well-established, international consumer products business is looking to appoint an Associate Trade Marketing Manager to join its growing marketing function. The organisation operates across multiple global markets and channels, delivering innovative, purpose-led products within retail, education and eCommerce environments. Known for its collaborative culture and strong brand positioning, the business is continuing to expand internationally and is investing in its commercial marketing capability. The Role This is a highly visible, commercially focused role sitting at the intersection of marketing and sales, responsible for driving brand visibility, supporting sell-through and delivering impactful customer experiences across physical retail and digital platforms. You will play a key role in executing trade marketing strategies, supporting international partners and ensuring consistent, high-quality delivery of campaigns across multiple channels. Key Responsibilities Support the planning and execution of trade marketing campaigns aligned to brand and sales strategy Deliver activity across retail and eCommerce channels, including promotions, merchandising, POS and digital optimisation Work closely with sales teams and external partners to implement tailored marketing initiatives across different markets Ensure strong in-store visibility and merchandising compliance, monitoring execution and making improvements where required Support the delivery of trade events and customer activations to drive awareness and engagement Track campaign performance, gather market intelligence and competitor insights, and feed into future planning Collaborate cross-functionally with Brand, Sales, Operations and Finance teams to ensure alignment and timely delivery Develop and present customer-facing materials and presentations for internal and external stakeholders Assist in the management and optimisation of trade marketing budgets, ensuring strong ROI Key Objectives Deliver trade marketing initiatives on time and in line with plan, contributing to increased brand reach and engagement Enhance retail visibility and execution standards across key accounts and international markets Produce regular market and performance reporting, identifying trends and opportunities for improvement Maintain effective budget control, ensuring spend is optimised and within agreed parameters Support international growth through consistent and scalable trade marketing activity About You Experience within trade marketing, retail marketing or sales in a consumer-facing environment Strong understanding of retail and eCommerce channels, with exposure to multi-channel campaigns Proven ability to manage projects and deliver to deadlines in a fast-paced environment Commercial awareness with experience of budget ownership or tracking Confident communicator, comfortable working with both internal teams and external partners Experience briefing creative agencies or suppliers Strong organisational skills with attention to detail and accountability for delivery Collaborative mindset with experience working cross-functionally Additional Information Hybrid working model Competitive salary and benefits package Opportunity to develop within a growing, internationally focused business

Overview An established, privately owned international organisation within the consumer products sector is seeking a Senior Category and Product Manager to take ownership of a diverse and commercially critical product portfolio across the UK and broader international markets. Operating within a values-led, collaborative culture, the business supplies innovative, purpose-driven products into retail, education and digital channels worldwide. The organisation is known for combining creativity with commercial rigour, delivering products that support development, engagement and learning. The Role This is a high-impact leadership position responsible for setting category direction, driving portfolio performance and ensuring successful product execution from concept through to end-of-life. You will own the full product lifecycle, shaping range strategy, leading innovation pipelines and ensuring the portfolio remains competitive, relevant and commercially successful across multiple regions. The role also carries people leadership responsibility, with accountability for developing and guiding a product team to deliver consistent, high-quality outputs. Key Responsibilities Define and execute category and portfolio strategy, including core range, innovation, extensions and rationalisation Build and maintain multi-year product roadmaps, aligning global direction with local market requirements Lead products through the end-to-end lifecycle, from concept input and development through to launch, review and exit Act as a key liaison with international product and development teams, ensuring regional alignment and localisation Use data, insights and market intelligence to drive decision-making, identify opportunities and optimise performance Partner with Sales, Marketing, eCommerce and Supply Chain teams to ensure effective launches and ongoing trading success Support forecasting, demand planning and supply coordination to maximise availability and profitability Lead, coach and develop a high-performing product team, setting clear objectives and driving accountability About You Proven experience within Category Management, Product Management or Product Development in a consumer-led environment (e.g. FMCG, retail, toys, education or similar) Strong commercial acumen with experience of owning full product lifecycles Highly analytical, comfortable working with sales data, market insights and performance metrics Experience working in international or matrix environments, with the ability to influence stakeholders Confident communicator, able to present at senior level and lead range or line reviews Advanced skills in Excel and PowerPoint; experience with BI tools advantageous Organised, detail-oriented and results-driven What’s on Offer Hybrid working model Competitive salary and benefits package Opportunity to shape a globally distributed product portfolio Inclusive, collaborative and growth-focused culture Clear progression and leadership development opportunities

Operations Manager Location: Staines-upon-Thames, UK About the Role I am recruiting for a proactive and driven Operations Manager to take full ownership of planned and reactive operations. Reporting directly to senior leadership, you will lead a small coordination team, ensuring customers receive best-in-class service while driving the continued growth of the service function. This role requires strong problem-solving skills, leadership capability, and a hands-on approach to improving operations. Key Responsibilities Service Operations Leadership Take ownership of service and breakdown operations, ensuring smooth day-to-day delivery across planned and reactive work Act as the escalation point for complex customer issues, resolving challenges efficiently and professionally Collaborate with field teams and internal stakeholders to deliver a coordinated and high-quality service Team Management Lead, support, and develop a team Set clear expectations and maintain high performance standards Foster a culture of accountability and continuous improvement Process Improvement Define, monitor, and improve service SLAs and KPIs Use data to identify trends, address underperformance, and drive improvements Identify inefficiencies and implement more effective ways of working Promote quality and consistency across all customer interactions Business Growth Contribute to the strategy and growth of the service function Identify opportunities to expand the customer base and increase revenue Elevate the overall performance and profile of the service division Skills & Experience Essential Proven track record in service management, operations leadership, or team leadership roles Strong problem-solving skills with the ability to identify root causes and make effective decisions under pressure Excellent communication and interpersonal skills Proactive mindset with a strong sense of ownership and accountability Comfortable working with data and service/CRM systems Desirable Experience improving service quality or operational efficiency Background in maintenance, facilities, engineering, or service-led environments (beneficial but not essential) What’s on Offer Circa £60,000 base salary + performance bonus A senior role with real ownership and influence on business growth Enhanced holiday allowance and family-friendly benefits Ongoing development and progression opportunities Supportive, collaborative team culture focused on excellence

Administrator Location: Haslemere Job Type: Fixed Term Contract (3-6 months) Start Date: ASAP We are seeking a Sales Administrator to join a dynamic and expanding organisation on a fixed-term contract. This role is essential for the efficient handling of customer orders and maintaining high service standards throughout the company. As a Sales Administrator, you will collaborate with both internal teams and customers to oversee the entire order lifecycle, ensuring precision, efficiency, and effective communication at every step. Day-to-day of the role: Accurately process customer orders using company systems. Update and maintain customer records, including account details and pricing information. Issue order confirmations and provide updates throughout the order process. Coordinate with internal departments to ensure scheduling and delivery align with customer requirements. Communicate with customers about order status and address any delays. Facilitate international orders, including preparing necessary documentation. Collaborate with suppliers to guarantee timely deliveries. Address queries and resolve issues promptly and professionally. Required Skills & Qualifications: Proven experience in sales support, customer service, order processing, or an administrative role. Exceptional attention to detail and accuracy. Strong organisational and time management skills. Effective communication skills and the ability to foster relationships. Proficient with Microsoft Office applications, especially Excel and Outlook. Capable of handling multiple tasks in a dynamic environment. Desirable: Background in manufacturing, FMCG, or a related sector. Familiarity with export processes or international shipping. Benefits: Competitive hourly rate. Work in a vibrant team within a fast-paced setting. Acquire valuable experience managing international orders and learning about export processes. To apply for this Administrator role, please submit your CV and cover letter detailing your relevant experience and your interest in this position.

Technical Packaging Technologist 📍 East Surrey | 💼 Hybrid (2 days WFH) | 💰 Competitive Salary + Benefits I'm partnering with a fast-moving, quality-driven FMCG giant looking to appoint a Technical Packaging Technologist into a pivotal support role. This is an excellent opportunity for someone with a background in packaging manufacturing, or packaging environments to develop their career across innovation, compliance, and sustainability in a highly collaborative setting. 🚀 The Role This is a hands-on role supporting senior technical leadership across packaging development, trials, and supplier compliance. You’ll be at the centre of ensuring packaging solutions are fit for purpose, compliant, and aligned with sustainability goals. 🔧 Key Responsibilities Support the development, validation, and rollout of packaging solutions across new and existing products Assist with packaging trials, data collection, and analysis to support decision-making Help ensure all packaging meets UK/EU regulatory, retailer, and internal standards Maintain accurate packaging specifications, databases, and compliance documentation Support supplier compliance activities, including documentation and follow-up actions ✅ What We’re Looking For Background in Food Science / Food Technology (or similar) Experience within packaging environments (highly desirable), food manufacturing or FMCG Exposure to factory trials, packaging development, or technical projects Working knowledge of food safety and packaging materials Full UK driving licence 📩 Interested? Apply now or get in touch for a confidential discussion. **All candidates must have full UK working rights. Unfortunately, my client cannot facilitate those requiring sponsorship or on a PSW Visa.**

Health and Safety Officer Location: Beccles Job Type: Permanent, Full-time Salary: £38,950 per annum We are seeking a Health and Safety Officer who is passionate about sustainable practices and eager to contribute to creating environmentally friendly packaging solutions. This role involves assisting in maintaining the Health, Safety, and Environmental processes on-site, promoting a positive safety culture, and supporting the EHS Manager. Day-to-day of the role: Delegate for the EHS Manager in their absence. Conduct environmental monitoring and measurement. Maintain the company’s Risk Assessment, Safe Systems of Work, and COSHH systems. Report on Safety Performance KPIs and prepare monthly reports. Assist the Health and Safety Manager with accident/incident investigations. Carry out Environmental/Safety auditing and inspections regularly. Prepare and conduct HSE Training and projects throughout the business. Have working knowledge on the control of hazardous and general waste management systems. Assist departments in raising the standard of training documentation to ensure audit and legal compliance. Support departments with EHS activities such as SSOW/RA/Best Practices. Required Skills & Qualifications: NEBOSH Health and Safety and Environmental Certificates or equivalent IOSH Qualification. Self-motivated with the ability to manage a varied workload and work to a schedule. Quick response capabilities to incidents with appropriate action to assure team safety. Confident in speaking to others and participating in meetings, delivering presentations. Good understanding of task-based risk assessments and relevant supporting training documentation. Competent in the use of Microsoft suite of applications. Excellent listening skills, self-organised, flexible, and able to prioritise own workloads. Desirable Selection Criteria: Recognised training and/or experience in BS ISO 45001/40001. Experience in a similar role, with a good working knowledge/experience of Risk Assessments, COSHH, RIDDOR, and Display Screen equipment. Proven understanding of environmental and health and safety legislation. Experience of industrial plant and equipment in a high volume production environment. Company Benefits: 25 days Holiday (+ 8 bank holidays) and Christmas Shutdown. 3% Pension Scheme, Life Assurance Scheme, Group Income Protection Scheme. Company Sick Pay Scheme, Annual Leave Buy & Sell Scheme. Free hot and cold beverages with monthly “Sweet & Savoury” treats. Cycle to Work scheme, Long Service Awards, Learning and Development Opportunities. Refer a Friend, discounts on gyms, Bungay swimming pool, Christmas Hampers, and many more! How to Apply: If interested, please scan the QR code provided to apply. Ensure to submit your CV and cover letter detailing your relevant experience and why you are interested in this position as a Health and Safety Officer.

Health and Safety Officer Location: Beccles Job Type: Permanent, Full-time Salary: £38,950 per annum We are seeking a Health and Safety Officer who is passionate about sustainable practices and eager to contribute to creating environmentally friendly packaging solutions. This role involves assisting in maintaining the Health, Safety, and Environmental processes on-site, promoting a positive safety culture, and supporting the EHS Manager. Day-to-day of the role: Delegate for the EHS Manager in their absence. Conduct environmental monitoring and measurement. Maintain the company’s Risk Assessment, Safe Systems of Work, and COSHH systems. Report on Safety Performance KPIs and prepare monthly reports. Assist the Health and Safety Manager with accident/incident investigations. Carry out Environmental/Safety auditing and inspections regularly. Prepare and conduct HSE Training and projects throughout the business. Have working knowledge on the control of hazardous and general waste management systems. Assist departments in raising the standard of training documentation to ensure audit and legal compliance. Support departments with EHS activities such as SSOW/RA/Best Practices. Required Skills & Qualifications: NEBOSH Health and Safety and Environmental Certificates or equivalent IOSH Qualification. Self-motivated with the ability to manage a varied workload and work to a schedule. Quick response capabilities to incidents with appropriate action to assure team safety. Confident in speaking to others and participating in meetings, delivering presentations. Good understanding of task-based risk assessments and relevant supporting training documentation. Competent in the use of Microsoft suite of applications. Excellent listening skills, self-organised, flexible, and able to prioritise own workloads. Desirable Selection Criteria: Recognised training and/or experience in BS ISO 45001/40001. Experience in a similar role, with a good working knowledge/experience of Risk Assessments, COSHH, RIDDOR, and Display Screen equipment. Proven understanding of environmental and health and safety legislation. Experience of industrial plant and equipment in a high volume production environment. Company Benefits: 25 days Holiday (+ 8 bank holidays) and Christmas Shutdown. 3% Pension Scheme, Life Assurance Scheme, Group Income Protection Scheme. Company Sick Pay Scheme, Annual Leave Buy & Sell Scheme. Free hot and cold beverages with monthly “Sweet & Savoury” treats. Cycle to Work scheme, Long Service Awards, Learning and Development Opportunities. Refer a Friend, discounts on gyms, Bungay swimming pool, Christmas Hampers, and many more! How to Apply: If interested, please scan the QR code provided to apply. Ensure to submit your CV and cover letter detailing your relevant experience and why you are interested in this position as a Health and Safety Officer.

Marketing Manager Annual Salary: Up to £45,000 + bonus (£55,000 OTE) Location: King’s Lynn (Remote working available on Mondays & Fridays) Job Type: Full-time We are seeking a dynamic Marketing Manager to lead strategic content creation and digital engagement initiatives for our client in King's Lynn. This role is pivotal in shaping compelling narratives that effectively translate product features into customer benefits, enhancing engagement across digital channels. The Marketing Manager will be instrumental in driving awareness, leads, and profit across the European market through the development and implementation of the full marketing mix. Day-to-day of the role: Strategic Content Development: Develop and execute content strategies based on market trends, customer insights, and performance data to deliver top-tier customer experiences. Engagement & Performance: Drive key engagement metrics across multiple channels, continuously evolving our communications to maximise impact. Product Storytelling: Translate complex product features into clear, compelling customer benefits using diverse content formats. Digital Channel Management: Oversee website content through CMS, manage agency deliverables, and meet internal stakeholder requirements. Manage daily operations of digital channels, including websites and social media platforms. SEO & Digital Campaigns: Design and implement SEO strategies to optimise marketing outputs. Support customer and lead acquisition through digital PR, advertising, and proposition development. Brand Stewardship: Ensure brand consistency across all touchpoints and business units. Research & Insights: Conduct customer research to inform content and campaign strategies. Budget Management: Maintain financial awareness and manage departmental budgets effectively. Required Skills & Qualifications: Proven success in digital marketing and content strategy execution. Exceptional communication skills with the ability to align business goals with customer needs into actionable strategies. Strong command of English and proficiency in Microsoft Office Suite. Ability to thrive in a fast-paced, deadline-driven environment. Commercial acumen with problem-solving skills and proactive issue prevention. Self-starter with innovative thinking and strong relationship-building capabilities. Desirable: 2:1 or above in a Business/Marketing related degree. CIM Marketing qualifications. Experience in a similar role/environment. Working knowledge of Adobe InDesign/Photoshop/Adobe Creative Suite (training available). Familiarity with digital management tools. Experience in video production and editing is a plus. Benefits: Competitive salary plus bonus. Pension and health insurance. Remote working options available. Opportunities for occasional overseas travel. To apply for this Marketing Manager position, please submit your CV or contact Jack White at Jack.White@reed.com or by calling 01603 751 760

Specifications Technologist In this newly created role, we are looking for a key person to join our team to support our growing NPD and Technical teams in managing the product development journey from concept through to creation. The Specifications Technologist will ensure ingredients, packaging and service suppliers are approved for supply to our customer base. You will assist with ensuring the compliance of raw materials, finished product specifications and artwork are in line with our specified standards. What you will be doing: Playing a lead role in ensuring that our internal and customer specifications follow a right first-time approach Ensuring that ingredient, packaging and service supplies are approved, conducting supplier reviews at set intervals Ensure comprehensive handovers are in place with our NPD team, to ensure data is accurate before adding to customer specifications Work with our supply chain team and suppliers to ensure data is accurate before adding to specifications Review raw material specifications from NPD and complete checks at set intervals, ensuring compliance to standard and processing changes in line with our procedures Review, approve and create artwork files working closely with the Head of Technical Lead the creation of finished product specification sheets for both internal use and for our customers. Participating in benchmarking reviews and taste panels, feeding back results to respective departments and closing out known issues Involvement with production trials and first production runs Following all BRC, HACCP requirements during work activities Using bespoke databases and Microsoft Excel to write and maintain compliance documents General administrative support duties where required Complying with company health and safety policies and working practices to ensure a safe and hygienic working environment What you'll bring: Studied a Food related course at College or University A minimum of 2 years' experience leading a specifications team, including managing HR processes such as absence management, PDPs, performance management etc Industry-recognised qualification in legal labelling Excellent communication skills and attention to detail Excellent knowledge of Microsoft Excel, PowerPoint and Word Candidates must be flexible, hard-working and possess a positive attitude to work Experience using retailer specification databases/portals is essential