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Service Administrator

Salary

£13.00-£13.50 per hour, inc benefits

Location

Coalville, Leicestershire, United Kingdom

Job type

Temporary

Sector

Administration

Job ref

X3-1289327

Job posted

Posted 2 days ago

Service Desk

📍 Coalville
💷 £13.50 per hour
🕗 Monday to Friday, 8:00am – 5:00pm

The Role

We are currently seeking a friendly, organised, and customer-focused Service Desk Receptionist to join our team in Coalville. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and delivering a high standard of customer service.

As the first point of contact, you will play a key role in ensuring the smooth day-to-day running of the service desk and providing support to both customers and internal teams.

Key Responsibilities

  • Acting as the first point of contact for visitors, calls, and emails
  • Managing the service desk and logging requests accurately
  • Providing a professional and welcoming front-of-house experience
  • Handling enquiries and directing them to the appropriate teams
  • Supporting administrative tasks including data entry and reporting
  • Maintaining records and ensuring all systems are kept up to date
  • Assisting with coordinating service requests and follow-ups

About You

  • Previous experience in a reception, service desk, or customer service role
  • Strong communication and interpersonal skills
  • Excellent organisational skills and attention to detail
  • Confident using IT systems and Microsoft Office
  • Ability to multitask and prioritise workload effectively
  • A professional and friendly attitude

What’s on Offer

  • Competitive hourly rate of £13.50 per hour
  • Consistent, full-time working hours (Monday–Friday, no weekends)
  • Supportive and friendly working environment
  • Immediate start available

Apply now

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