Based in Ballymoney, my client is a well-established organisation who provide quality housing, support, care and employment services to their customers.
This is a temporary role.
Working hours: 37 hours per week.
Pay Rate: £13.86 p/h
Job Role:
You will be responsible for providing full administrative, clerical and telephone support service to ensure the efficient running of the business.
Essential Criteria:
A minimum of 12 months’ administrative experience within a busy office environment
A minimum of 4 GCSEs (or educational equivalent) at grade C or above including English and Mathematics
IT proficient with experience of using Microsoft Office application to include Word, Excel and Outlook
Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels
Ability to prepare information for reports and/or other documents
Ability to work in a fast-paced environment and manage/prioritise a busy workload while adhering to deadlines
Ability to work as part of a team as well as on your own initiative
Strong attention to detail and accuracy
Flexibility to work outside of normal working hours
Desirable Criteria:
A relevant Administrative or Computer Operation qualification eg: ECDL, RSA/OCR Word Processing Stage II
Experience gained in a public facing/receptionist role
Experience of updating and amending website/social media content
Main Duties and Responsibilities:
The efficient operation of the reception area, screening and responding to/directing incoming phone calls, emails, and inquiries in a professional manner.
Performing administrative tasks e.g.: filing and creating documents and organising meetings, minute-taking.
Receipt, sorting, distribution, collection, and dispatch of Royal Mail.
Ordering and maintaining office supplies for premises (stationary, envelopes, pens, paper etc).
Greeting visitors in a professional manner, following sign-in procedures, issuing visitor's badges.
Maintain and update computerised diary for meeting rooms.
Receive and acknowledge receipt of compliments and complaints, adhering to procedure.
Data input of accident/incident information, prepare reports and statistics.
Assist with website/social media content, updates, and amendments.
Generate, distribute, and collate organisational surveys/data, assist with compilation of results.
Assist in the undertaking of process and compliance audits within the directorate.
Responsible for petty-cash handling and creating purchase orders and invoicing.
Generate and distribute Staff ID Cards.
Assist Corporate Services Team with the planning and co-ordination of corporate events.
Support the Human Resources department with recruitment processes (as & when required).
Monitor compliance with registration requirements (public facing register).