Operations Administrator

Due to an internal promotion, our client is looking to welcome a Sales Administrator into their friendly and supportive team. This is a great opportunity to join a well-established business where you will play a key role in supporting the wider sales function. Acting as the main support to the Business Development Managers, you will be at the heart of a busy and fast-paced environment. While you will have dedicated responsibility, the team has a strong collaborative culture, so a team-focused mindset is essential. This is a varied role with plenty of opportunity to build strong relationships and develop your skills. You will have direct customer contact and be involved in: Managing customer enquiries and providing quotes Checking stock and processing orders accurately Liaising with suppliers regarding availability and lead times Ensuring a high level of customer service throughout What we are looking for: Previous sales support or order processing experience (highly desirable) Strong communication skills and confidence with customers Office-based customer service or administration experience Excellent attention to detail and accuracy Ability to work effectively in a fast-paced environment A proactive and team-oriented approach What is on offer: Salary between £26,000 – £29,000 22 days holiday + bank holidays, increasing with service Bupa healthcare Death in service benefit This is a fantastic opportunity for someone who enjoys working as part of a close-knit team and wants to make a genuine impact in a busy and rewarding role.

Planner Annual Salary: Up to £31,531.50 DOE Location: Leatherhead Job Type: Full-time Join our team as an Operational Planner and play a critical role in shaping service delivery. This position involves translating demand, capacity, and operational constraints into effective plans that protect SLAs, optimise resources, and support longer-term operational performance. You will coordinate, schedule, and monitor work orders to ensure efficient workflow across operational teams, acting as a key link between engineers, field operations, and internal stakeholders. Day-to-day of the role: Allocate and schedule daily work orders, ensuring tasks are assigned accurately based on priority, complexity, and resource availability. Review and balance workload volumes, making informed decisions to optimise productivity. Coordinate with operational teams to ensure required labour, time, and resources are correctly aligned to service demands. Monitor engineer availability and proactively identify patterns in delays, incomplete works, or capacity gaps. Maintain effective communication with engineers, field operations managers (FOMs), and internal teams to share updates, resolve conflicts, and clarify priorities. Track engineer progress throughout the day, conducting agreed checkpoints and updating systems accordingly. Maintain up-to-date records, notes, and status updates in Business Central (BC). Actively identify opportunities to improve planning processes, workflows, and system usage. Required Skills & Qualifications: GCSEs (or equivalent) in English and Maths. Experience in workload planning in high-volume operational environments. Demonstrated ability to manage competing priorities and maintain performance under pressure. Strong planning, organisation, and time-management capabilities. Excellent problem-solving skills with a proactive approach. Clear, confident, and effective communication skills across all levels. System competence with CRM, scheduling, or workforce management tools. High level of attention to detail. Desirable: Relevant planning, operations, logistics, or project coordination qualification. Benefits: Competitive salary based on experience. Opportunities for professional development and growth within the company. Supportive and collaborative work environment. To apply for the Operational Planner position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Planner Annual Salary: Up to £31,531.50 DOE Location: Leatherhead Job Type: Full-time Join our team as an Operational Planner and play a critical role in shaping service delivery. This position involves translating demand, capacity, and operational constraints into effective plans that protect SLAs, optimise resources, and support longer-term operational performance. You will coordinate, schedule, and monitor work orders to ensure efficient workflow across operational teams, acting as a key link between engineers, field operations, and internal stakeholders. Day-to-day of the role: Allocate and schedule daily work orders, ensuring tasks are assigned accurately based on priority, complexity, and resource availability. Review and balance workload volumes, making informed decisions to optimise productivity. Coordinate with operational teams to ensure required labour, time, and resources are correctly aligned to service demands. Monitor engineer availability and proactively identify patterns in delays, incomplete works, or capacity gaps. Maintain effective communication with engineers, field operations managers (FOMs), and internal teams to share updates, resolve conflicts, and clarify priorities. Track engineer progress throughout the day, conducting agreed checkpoints and updating systems accordingly. Maintain up-to-date records, notes, and status updates in Business Central (BC). Actively identify opportunities to improve planning processes, workflows, and system usage. Required Skills & Qualifications: GCSEs (or equivalent) in English and Maths. Experience in workload planning in high-volume operational environments. Demonstrated ability to manage competing priorities and maintain performance under pressure. Strong planning, organisation, and time-management capabilities. Excellent problem-solving skills with a proactive approach. Clear, confident, and effective communication skills across all levels. System competence with CRM, scheduling, or workforce management tools. High level of attention to detail. Desirable: Relevant planning, operations, logistics, or project coordination qualification. Benefits: Competitive salary based on experience. Opportunities for professional development and growth within the company. Supportive and collaborative work environment. To apply for the Operational Planner position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Job Title: Administrator Location: Brackmills, Northampton Duration: 3-month temporary assignment Pay Rate: £13.99 per hour Working Pattern: Office-based initially, with potential for hybrid working depending on performance Role Overview We are currently recruiting for an Administrator to join a busy team based in Brackmills. This is a 3-month temporary opportunity, ideal for someone with strong numerical skills and a high level of accuracy, who can confidently work across multiple systems. Key Responsibilities Accurately input and manage data across various systems Work with numerical information, ensuring precision at all times Support administrative and operational processes Handle data validation and checking to maintain high levels of accuracy Navigate and utilise multiple internal systems effectively Assist with general administrative duties as required Key Requirements Strong numerical ability and confidence working with figures Excellent attention to detail Experience using multiple systems and databases Strong organisational and time management skills Ability to work independently and as part of a team Desirable Experience Degree in Mathematics, Science, or a related field Background in finance or accountancy Previous experience in data-heavy or analytical roles Additional Requirements A DBS check is desirable; however, Reed will carry out the check if required Additional Information Opportunity to move to hybrid working based on performance Fast-paced, supportive working environment

Job Title: Administrator Location: Brackmills, Northampton Duration: 3-month temporary assignment Pay Rate: £13.99 per hour Working Pattern: Office-based initially, with potential for hybrid working depending on performance Role Overview We are currently recruiting for an Administrator to join a busy team based in Brackmills. This is a 3-month temporary opportunity, ideal for someone with strong numerical skills and a high level of accuracy, who can confidently work across multiple systems. Key Responsibilities Accurately input and manage data across various systems Work with numerical information, ensuring precision at all times Support administrative and operational processes Handle data validation and checking to maintain high levels of accuracy Navigate and utilise multiple internal systems effectively Assist with general administrative duties as required Key Requirements Strong numerical ability and confidence working with figures Excellent attention to detail Experience using multiple systems and databases Strong organisational and time management skills Ability to work independently and as part of a team Desirable Experience Degree in Mathematics, Science, or a related field Background in finance or accountancy Previous experience in data-heavy or analytical roles Additional Requirements A DBS check is desirable; however, Reed will carry out the check if required Additional Information Opportunity to move to hybrid working based on performance Fast-paced, supportive working environment

Learning and Development Administrator Based in Ballymoney, my client is a well-established organisation who provide quality housing, support, care and employment services to their customers. This is a Full-Time, Fixed Term Contract position. Working hours: 37 hours per week. With a salary of £26,500 per annum (dependent on experience). Job Role: You will be responsible for providing administrative support within your own functional area and wider directorate. This will include providing timely and accurate reporting, collaborative working and an excellent customer experience. Essential Criteria: Experience of HR/L&D systems and reporting or equivalent systems/reporting experience. Minimum of 12 months administrative experience within a L&D environment or similar environment A minimum of 4 GCSEs at grade C or above including English Language and Mathematics (or equivalent) Good working knowledge Microsoft Office applications including Word, Excel, Outlook, Microsoft Teams/Zoom and PowerPoint Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels Ability to work in a fast-paced environment and manage/prioritise a busy workload while adhering to strict deadlines Ability to work as part of a team as well as on your own initiative Full, current driving licence and use of a car which is insured for business use OR can demonstrate mobility to carry out the functions of the job Main Duties and Responsibilities: Provide support to Line Manager for day-to-day activities, ad hoc requests and reports Support the smooth running of all training courses through the effective planning and organising of venue, catering, facilitator, documentation, Line Managers, and learners Provide physical support/presence where needed prior to, during and following the delivery of training Provide support to the team, to enable effective delivery of the Organisation’s L&D strategy Work to agreed standards and timescales to enable staff training and development needs to be addressed and delivered appropriately, providing core information when required To maintain the e-learning platform Develop and maintain data information systems, inclusive of legislative requirements Ensure requests are dealt with efficiently, escalating queries/issues as appropriate Identify where improvements can be made to systems and processes Support ongoing process and compliance audits where required Attending meetings and events within the team and wider organisation, including external as and when required

Receptionist/Administrator Based in Ballymoney, my client is a well-established organisation who provide quality housing, support, care and employment services to their customers. This is a temporary role. Working hours: 37 hours per week. Pay Rate: £13.86 p/h Job Role: You will be responsible for providing full administrative, clerical and telephone support service to ensure the efficient running of the business. Essential Criteria: A minimum of 12 months’ administrative experience within a busy office environment A minimum of 4 GCSEs (or educational equivalent) at grade C or above including English and Mathematics IT proficient with experience of using Microsoft Office application to include Word, Excel and Outlook Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels Ability to prepare information for reports and/or other documents Ability to work in a fast-paced environment and manage/prioritise a busy workload while adhering to deadlines Ability to work as part of a team as well as on your own initiative Strong attention to detail and accuracy Flexibility to work outside of normal working hours Desirable Criteria: A relevant Administrative or Computer Operation qualification eg: ECDL, RSA/OCR Word Processing Stage II Experience gained in a public facing/receptionist role Experience of updating and amending website/social media content Main Duties and Responsibilities: The efficient operation of the reception area, screening and responding to/directing incoming phone calls, emails, and inquiries in a professional manner. Performing administrative tasks e.g.: filing and creating documents and organising meetings, minute-taking. Receipt, sorting, distribution, collection, and dispatch of Royal Mail. Ordering and maintaining office supplies for premises (stationary, envelopes, pens, paper etc). Greeting visitors in a professional manner, following sign-in procedures, issuing visitor's badges. Maintain and update computerised diary for meeting rooms. Receive and acknowledge receipt of compliments and complaints, adhering to procedure. Data input of accident/incident information, prepare reports and statistics. Assist with website/social media content, updates, and amendments. Generate, distribute, and collate organisational surveys/data, assist with compilation of results. Assist in the undertaking of process and compliance audits within the directorate. Responsible for petty-cash handling and creating purchase orders and invoicing. Generate and distribute Staff ID Cards. Assist Corporate Services Team with the planning and co-ordination of corporate events. Support the Human Resources department with recruitment processes (as & when required). Monitor compliance with registration requirements (public facing register).

Location: West London / Salary: £45,000 – £60,000 per annum We are seeking a forward-thinking individual who embraces technology and innovation and can evolve and develop the school’s admissions and registrar function to meet the organisation’s future needs. This role will lead and manage the full admissions lifecycle, ensuring an outstanding experience for prospective families while maintaining robust, compliant student records and supporting organisational growth. Admissions Lead the end-to-end admissions process from enquiry through to enrolment Maximise enquiries, visits, applications, and conversion rates Deliver a highly professional and personalised experience for prospective families Manage communications, ensuring timely and engaging responses to enquiries Organise and deliver events (open days, tours, taster sessions, interviews) Collaborate with marketing to promote the organisation and enhance brand presence Registrar / Data & Compliance Maintain accurate and compliant student records and admissions data Oversee admissions systems (e.g. MIS/CRM) ensuring data integrity Ensure compliance with relevant admissions regulations and policies Produce reports and analysis to support strategic decision-making Manage onboarding processes for new starters Strategy & Development Develop and implement admissions strategies to meet recruitment targets Monitor market trends and competitor activity, making recommendations to leadership Identify opportunities to improve processes through digital transformation and automation Lead continuous improvement of systems, processes, and customer journey Stakeholder Engagement Build strong relationships with prospective families, staff, and external partners Act as a key ambassador for the organisation Work across departments (marketing, finance, academic teams) to ensure seamless processes Provide updates and insights to senior leadership Essential Experience Experience in admissions, registrar, or student recruitment roles Proven ability to manage customer-facing processes and deliver excellent service Strong administrative and organisational skills Experience using databases Experience within education (independent schools, FE, HE, or similar) Experience leading or developing admissions strategy Exposure to marketing or student recruitment campaigns Skills & Attributes Forward-thinking and innovative mindset Strong interpersonal and communication skills High attention to detail and data accuracy Ability to manage multiple priorities and deadlines Commercial awareness and results-driven approach Strong IT and systems capability

Sales Administrator The Sales Operations team is the engine room of the Sales organisation, supporting circa 50 sales professionals across the team . This role is critical to ensuring revenue-generating activity is prioritised, unblocked and executed efficiently. Requests for support are managed via Zendesk, and the Sales Administrator is responsible for triaging, prioritising and responding to tickets within agreed SLAs, always ensuring that revenue-impacting work is treated as the highest priority. Sales & Revenue Support Act as first-line operational support to Sales, ensuring deals progress smoothly from quote to project Prepare, validate and issue quotes, sales orders, contracts, change notes and renewals Ensure all sales activity follows agreed process, pricing and approval frameworks Proactively identify and resolve blockers that may delay revenue recognition Ticket & Workflow Management Manage incoming requests via Zendesk, prioritising according to revenue impact and SLA Balance urgent tactical requests with ongoing operational responsibilities Provide clear communication back to stakeholders on progress and expectations Cross‑Functional Sales Support Support all sales functions including: Business Development New Business Client Management Marketing Solutions Engineering Work closely with Finance and PMO as an extension of those teams, ensuring accurate handover and execution of sales orders Support billing reviews, contract accuracy and timely invoicing Partner & Vendor Engagement Act as an operational point of contact for our partner ecosystem, building strong working relationships Coordinate partner-related processes including pricing, deal registration, renewals and reporting Liaise with key partners including AWS, NiCE and Zendesk Data, Systems & Compliance Maintain high standards of data accuracy and operational compliance Support administration and reporting across systems such as HubSpot and NetSuite Keep sales documentation, price lists and partner collateral up to date Continuous Improvement Identify opportunities to improve sales processes, documentation and ways of working Contribute to improving efficiency, scalability and stakeholder experience across Sales Ops Skills & Experience Essential Proven experience in office based sales environment Exceptionally strong administrative and organisational skills Ability to multi-task, prioritise effectively and perform under pressure Confident working with multiple stakeholders across Sales and the wider business Strong communication skills with the confidence to challenge and push back when required Exceptionally strong MS office skills to include advanced Word, Excel, Powerpoint, Teams With At least 2 of the following skills / experience: Experience working in CCaaS / Contact Centre / SaaS environments Experience of working in a high pressured Sales Operations or Revenue Operations department Previous experience with AWS marketplace, CPPO and Funding processes Previous experience of using Government Framework Portals (G-Cloud/ NS3) Experience of with working with Hubspot, Netsuite and Zendesk Experience of Power BI for MI reporting and report building Personal Attributes Team player Calm and resilient under pressure Highly organised with strong attention to detail Proactive, solution-focused and commercially aware Comfortable operating in a fast‑moving, changeable environment

Business Support Officer Job Type: Temporary (6 months with potential to extend) Location: Waterbeach Depot Salary: £30,287 to £33,268 per annum REED Business Support are delighted to be representing our client who are seeking a Business Support Officer to join their Policy and Performance Team at the Waterbeach Depot. This role is ideal for someone who thrives in a fast-paced, reactive service environment and can maintain high standards under pressure. The position starts ASAP and is initially for a 6-month period with the potential for extension. Day-to-day of the role: Utilise Microsoft software packages, such as Word and Excel, to produce reports, correspondence, presentations, and other documentation. Input data accurately and interrogate systems as required. Maintain precise records using the organisation's admin, finance, and management systems. Provide advice, guidance, and information to a diverse range of audiences through excellent verbal and written communication skills. Work effectively within a team and manage your own workload efficiently in a dynamic environment. Required Skills & Qualifications: A good level of general education, including GCSEs or equivalent in English and Maths at grade C or above. Demonstrable knowledge and experience in office practices and procedures, including financial, administrative, personnel, and operational aspects. Proficient keyboard and mouse skills. Experience in customer service and the ability to work calmly under pressure. Familiarity with in-house packages like Tascomi or Alloy is advantageous, though training can be provided. Benefits: Competitive salary within the specified range. Opportunity to work in a supportive team environment. Training on specific in-house systems. Potential for contract extension beyond the initial term. To apply for the Business Support Officer position, please submit your CV and cover letter by the response deadline of 15/06/2026, detailing your relevant experience and why you are interested in this role.