Reed
Back to job search

Housing Service Development Officer (Projects)

Salary

£30.33-£40.93, per hour, inc benefits

Location

Catford, London, United Kingdom

Job type

Temporary

Sector

Public sector

Job ref

X3-1287604

Job posted

Posted 1 hour ago

Housing Service Development Officer (PO5)

📍 Southeast London (Local Authority)
🕒 Full-Time | Ongoing Temporary Contract | Immediate Start
🏠 Hybrid Working – 2 days per week in the office
💰 PAYE: £30.33 per hour | Umbrella: £40.93 per hour

About the Role

A Southeast London Local Authority is seeking an experienced Housing Service Development Officer (PO5) to join their Service Improvement Team on an ongoing temporary basis.

This is a key opportunity to lead impactful transformation and service improvement projects across the Housing Directorate. You will play a central role in analysing current services, designing improved ways of working, and delivering change that enhances performance and customer experience.

Working closely with the Housing Transformation Programme Manager, Head of Partnerships & Service Improvement, and senior stakeholders, you will manage projects end-to-end—ensuring delivery is on time, within budget, and achieves measurable benefits.

Key Responsibilities

  • Lead large-scale, complex and high-impact service improvement and transformation projects
  • Analyse existing housing business processes and implement improvements to increase efficiency and effectiveness
  • Manage full project lifecycles, including planning, governance, risk, dependencies, and delivery
  • Coordinate multiple project teams and workstreams using a multi-disciplinary approach
  • Drive the successful implementation and embedding of change across frontline, operational, and support services
  • Monitor project budgets and track savings and benefits realisation
  • Identify, manage, and escalate risks and issues effectively
  • Develop and implement new procedures and process maps in collaboration with Heads of Service
  • Work closely with central services (Finance, HR, Procurement) to support delivery of change
  • Lead workshops, consultations, and engagement sessions with stakeholders
  • Produce reports, briefings, and presentations for senior leadership and Members (DMT)
  • Use data and insights to inform decisions, evaluate performance, and drive continuous improvement
  • Supervise and task manage staff involved in project delivery

About You

Knowledge & Experience

  • Strong understanding of project management methodologies and service improvement frameworks
  • Proven experience delivering complex transformation and change programmes
  • Experience in business process analysis, redesign, and implementation
  • Track record of embedding sustainable change within operational teams
  • Demonstrable experience working in a large, complex organisation (ideally within housing or the public sector)
  • Strong stakeholder management experience, with the ability to influence and collaborate effectively
  • Experience leading, managing, and motivating teams to deliver successful outcomes
  • Ability to work under pressure, managing competing priorities and tight deadlines

Skills & Competencies

  • Excellent communication and presentation skills, both written and verbal
  • Strong project and programme management capability
  • Ability to build effective partnerships across internal departments and external organisations
  • Analytical mindset with the ability to interpret complex data and provide clear insights
  • Proactive, self-motivated, and highly organised
  • Ability to adapt to changing priorities and environments
  • Creative problem-solving skills with the ability to deliver innovative solutions
  • Strong political awareness

 

Apply now

Share this job

Related jobs

Commercial Manager

Commercial Manager Job Type: Temporary (12 months) Location: London / Bristol / Warrington / Birmingham We are seeking a Commercial Manager to join our team on a temporary basis. This role involves working with senior commercial colleagues to manage all commercial activities effectively through all stages of the procurement lifecycle. The Commercial Manager will advise on commercial strategies, manage commercial cases through governance, and handle contract management issues. Day-to-Day Responsibilities: Provide commercial support to senior staff by leading or supporting new procurements, contracts, and supplier management activities. Lead the commercial assurance of requirements, managing stakeholders through all required governance, including compliance with Cabinet Office Spend Controls and Commercial Assurance Board. Develop and maintain a Commercial pipeline, registers, and records, supporting forward planning of sourcing/competitive tender exercises, recording and realising Commercial savings and informing future requirements. Utilise Procurement Software Solution (Atamis) to manage and track procurement and end-to-end category management activities. Required Skills & Qualifications: Significant commercial experience, preferably in central government, including leading high value/risk complex procurements and designing and delivering competitions to tight deadlines. Competent negotiation skills to ensure value for money. Leadership skills to lead and develop the team and wider commercial colleagues around procurement best practices. Ability to build a Commercial network of shared expertise, engaging with other government departments and statutory bodies. Experience in contract management and commercial management of key suppliers. Desirable: CIPS/MCIPS or equivalent Commercial qualification such as CMCP or Expert; experience in DDaT and Professional Services. Additional Role Information: Interview: Applicants meeting the required standard may be invited for an interview. ID, proof of address, and National Insurance must be brought to the interview. Working Hours/Days: Monday to Friday, 37 hours per week excluding breaks. Minimum break of 30 minutes for working days exceeding 6 hours. Induction: Contractors will receive a local induction and may be required to attend an onboarding session. Security & Vetting Standards: Contractors need to achieve and maintain SC+ security clearance. DV security clearance may be required for some roles. Expenses: Travel expenses reimbursed in accordance with the organisation's policy. No reimbursement for travel between home and office. Overtime: No contractual right or obligation to work overtime. Overtime rates apply after a 12-week qualifying period. How to Apply: To apply for the Commercial Manager position, please submit your CV.

Negotiable
Central London, London, United Kingdom
Temporary
Posted 52 minutes ago

HR Administrator

We are recruiting for a HR Administrator to join the National CT Policing network to support the strategic aims and objectives of the HR functions. The HR Administrator will provide admin support across the wider HR team focusing on their respective functions during a demanding time. The functions listed below detail some of the core responsibilities of the HR Administrator position: Vetting Providing administrative support to CTP London vetting activity. The post holder will support vetting cases from start to finish, providing quality assurance checks on HR data, registering cases to the vetting portal, ensuring updates and results are recorded accurately. Respond to queries raised by applicants and managers within the business. Talent and Attraction Support activity required for internal and external recruitment events across the CT Network to attract high quality candidates to join Counter Terrorism Policing. The post holder will support the Talent & Attraction Manager to deliver recruitment initiatives such as apprenticeships, graduate schemes etc. Service Delivery The post holder will predominantly manage recruitment activity for CTP, they will also be required to process routine paperwork, ensure records are up to date, collating management information monthly for management. Respond to ad hoc requests and enquiries from units both internal and external to CTPHQ for information and advice relating to secondment/attachment arrangements. Essential Criteria Experience of working within a team and on own initiative; Excellent computer skills, including use of Windows based software, such as MS Word, Excel and PowerPoint; Excellent attention to detail, ensuring all data is accurate and consistently maintained; Excellent time management and organisational skills; Ability to work to deadlines and within defined processes; Ability to learn and apply new skills in a constantly changing environment; Ability to deal sensitively and appropriately with confidential information; Must be willing to travel nationally across the UK; Must have strong verbal and written communication skills; Must be willing to undertake MV/SC vetting. Desirable Criteria Background in CT and/or policing; Previous experience in HR; Understanding of national vetting processes; Working knowledge of attraction and marketing methods. Key Details: Pay: £19.49 per hour PAYE or £25.25 per hour Umbrella Location: Empress State Building, Earl's Court, London (Hybrid 2/3 days onsite) Contract length: 6 months If you are interested in this vaancy, APPLY NOW!

£19.49 per hour,
Earls Court, London, United Kingdom
Temporary
Posted 1 hour ago

School Meals Business Manager

Business Manager (School Meals Service) Salary: Umbrella rate £23.20 per hour Location: Warrington Job Type: Full-time, Temp, 12/18 month secondment We are seeking a dedicated Business Manager to provide robust management support to the Central School Meals Service. This role is crucial in ensuring the service is efficient, cost-effective, and compliant with school food standards and hygiene regulations. The position offers a unique opportunity to impact the quality and delivery of school meals across the region. Day-to-day of the role: Manage all business aspects of the School Meals Service, aligning with the needs of school leaders, parents/carers, and children. Line manage and supervise the office staff within the school meals central team to ensure robust systems and processes. Support Account Managers with business intelligence and system support for delivering a high-quality and cost-effective service. Maintain strong working relationships with school leaders to uphold and enhance service standards and resolve operational issues. Explore new opportunities to increase service uptake, ensuring sustainability within available resources. Manage procurement in line with Council policies, including setting specifications for goods and services. Ensure compliance with health and safety, food safety, and other relevant regulations in collaboration with Area Account Managers. Develop and implement an annual business plan, business continuity plan, and risk assessments to support effective service delivery. Oversee service performance against agreed standards, providing reports to support evidence-based decision-making. Develop networks for sharing learning and experiences across School Catering Services and with other service providers. Review and contribute to the development of policies and procedures, ensuring they are well understood and maintained by staff. Required Skills & Qualifications: Proven experience in business management within a relevant field, preferably in educational or catering services. Strong leadership skills with experience in managing teams and complex operations. Excellent relationship management skills, capable of working with a variety of stakeholders including school leaders and external contractors. Knowledge of procurement, health and safety, and food hygiene regulations. Ability to develop strategic plans and manage business continuity. Strong analytical skills for effective decision-making and problem-solving. Benefits: Competitive hourly rate. Opportunity to make a significant impact in the educational sector. Exposure to a variety of professional development opportunities. Involvement in a vital public service offering essential support to educational institutions. To apply for this Business Manager position, please submit your CV by clicking Apply Now.

£23.20 per hour, inc benefits
Warrington, Cheshire, United Kingdom
Temporary
Posted 2 hours ago

Senior / Principal Planning Enforcement Officer

Maidenhead (Hybrid) Contract – initial 6 months term with likely extension Up to £58 per hour (umbrella) We’re currently working with a Local Authority in Maidenhead who need an experienced Planning Enforcement Officer at Senior or Principal level. This role is focused on handling the more complex end of enforcement – appeals, inquiries, legal work and prosecutions – so they’re looking for someone who has operated at that level before. The role You’ll be picking up a caseload of complex enforcement matters and seeing them through – from investigation right through to appeal or legal action where needed. A big part of the role is representing the Council, including acting as a witness at hearings, inquiries and in court. What you’ll be doing Managing complex enforcement investigations Leading on enforcement appeals and inquiries Drafting notices, reports and evidence Preparing cases for prosecution and injunctions Acting as a witness in hearings, inquiries and legal proceedings Working closely with legal, planning and conservation teams Supporting more junior officers where needed What they’re looking for Strong background in local authority planning enforcement Experience handling appeals and public inquiries Comfortable acting as a witness in formal proceedings Good working knowledge of planning law and policy Able to manage complex cases independently RTPI membership and experience with injunctions would be useful, but not essential. This is a solid contract role with a good rate and a strong chance of extension.

£58.00 per hour, inc benefits
Maidenhead, Berkshire, United Kingdom
Temporary
Posted 20 hours ago

Senior / Principal Planning Enforcement Officer

Maidenhead (Hybrid) Contract – initial 6 months term with likely extension Up to £58 per hour (umbrella) We’re currently working with a Local Authority in Maidenhead who need an experienced Planning Enforcement Officer at Senior or Principal level. This role is focused on handling the more complex end of enforcement – appeals, inquiries, legal work and prosecutions – so they’re looking for someone who has operated at that level before. The role You’ll be picking up a caseload of complex enforcement matters and seeing them through – from investigation right through to appeal or legal action where needed. A big part of the role is representing the Council, including acting as a witness at hearings, inquiries and in court. What you’ll be doing Managing complex enforcement investigations Leading on enforcement appeals and inquiries Drafting notices, reports and evidence Preparing cases for prosecution and injunctions Acting as a witness in hearings, inquiries and legal proceedings Working closely with legal, planning and conservation teams Supporting more junior officers where needed What they’re looking for Strong background in local authority planning enforcement Experience handling appeals and public inquiries Comfortable acting as a witness in formal proceedings Good working knowledge of planning law and policy Able to manage complex cases independently RTPI membership and experience with injunctions would be useful, but not essential. This is a solid contract role with a good rate and a strong chance of extension.

£58.00 per hour, inc benefits
Maidenhead, Berkshire, United Kingdom
Temporary
Posted 20 hours ago

Civic and Projects Officer

Projects Officer – Democratic Services Ipswich Borough Council Full-time | Some evening & weekend working required The salary for this job role is £36,363 - £39,152 per annum About the Role Ipswich Borough Council is looking for a proactive and organised Civic and Projects Officer to support the delivery of key Democratic Services. This is a varied role where you’ll play a central part in supporting the Mayor, Councillors, and the wider democratic process. Key Responsibilities Oversee the day-to-day running of the Mayoral service, including diary and inbox coordination Plan and deliver Civic and Charity events Manage and support the Mayoral team, including casual staff Oversee budgets for Mayoral activities Lead improvements to Councillor support processes (e.g. training, interests, ICT support) Support election logistics in partnership with Electoral Services Assist in delivering the Democratic Services operational plan and key projects Drive continuous improvements and innovation across the service What We’re Looking For ✅ Degree-level education or equivalent experience ✅ Experience working at a management or senior level ✅ Strong project management and organisational skills ✅ Knowledge of local government and democratic processes ✅ Experience managing budgets and teams ✅ Confident communicator, able to engage with senior stakeholders and councillors ✅ Strong IT skills (Microsoft Office) ✅ Ability to build relationships and work collaboratively Desirable Experience in local government democratic services

£15.00-£19.00, per hour, inc benefits
Ipswich, Suffolk, United Kingdom
Temporary
Posted 21 hours ago

HR Adviser - Reading

HR Adviser Location: Reading - Hybrid Salary: circa £36,000 – £46,000 per annum - depending on experience Contract: Full-time, Permanent About the Role We are looking for a proactive and people-focused HR Adviser to join our HR Advisory Team. In this role, you will work closely with HR Partners to deliver a high-quality, professional HR service across a defined area of the University, supporting managers and employees throughout the full employee lifecycle. This is an excellent opportunity to contribute to a forward-thinking HR function, supporting a diverse and dynamic organisation committed to excellence, inclusion, and employee wellbeing. Key Responsibilities Act as the first point of contact for managers and employees on a wide range of HR matters Provide practical, business-focused HR advice across employee relations, including disciplinary, grievance, absence, and performance issues Support managers with people management responsibilities, fostering effective and consistent practices Build strong working relationships and act as a trusted HR partner within your assigned areas Advise on recruitment, selection, and onboarding processes to attract and retain high-quality staff Support key HR processes such as probation management, flexible working, maternity and parental leave, and fixed-term contract reviews Work collaboratively with HR Services, Payroll, and Occupational Health to ensure efficient delivery of HR operations Contribute to HR projects and initiatives aligned to the HR Strategy Deliver HR-related learning sessions alongside People Development colleagues We are looking for a confident and motivated HR professional who can demonstrate: Strong problem-solving skills and the ability to provide clear, practical HR advice Excellent communication and interpersonal skills, with the ability to build credibility and challenge constructively Experience managing or supporting employee relations cases Strong organisational skills with the ability to manage competing priorities A commitment to delivering high-quality, confidential HR services The ability to work both independently and as part of a team A proactive, solutions-focused approach Essential Criteria Degree or equivalent experience CIPD Level 5 (or working towards) or equivalent knowledge Demonstrable experience in a HR advisory or similar people-focused role Have the expertise and experience?? APPLY NOW!! Alternatively contact Muzna Naqvi at Reed Reading Office

£36,636-£46,069, per year, inc benefits
Reading, Berkshire, United Kingdom
Permanent
Posted 21 hours ago

Waste Management Operatives

Waste Management Operatives Pay Rate: £13.58 per hour (PAYE) Location: Rotherham Council, Rotherham, South Yorkshire, S66 Job Type: Full-time, Temporary (3 months) Rotherham Council are looking for 6 Waste Management Operatives to join our team at the Hellaby Depot. This role is perfect for individuals who enjoy working outdoors, staying active, and making a significant impact in the community. Day-to-day of the role: Collect waste and recycling from domestic and commercial properties. Empty litter bins and clear litter from public areas. Report environmental issues such as fly tipping and potholes. Assist with container delivery and ensure vehicle safety. Support street cleaning operations. Work flexibly across other services such as waste and highways to support service delivery needs. Required Skills & Qualifications: Teamwork and reliability. Health & safety awareness. Experience working to operational targets. Knowledge and experience in environmental cleansing, horticultural or grounds maintenance work. Experience in using powered tools, plant, and equipment. Proven ability to work manually in an outdoor environment. Understanding of Health and Safety requirements. Awareness of environmental issues. Demonstrated literacy and numeracy skills in a working environment. Training Provided: Full training will be provided to ensure safe and efficient work practices. Uniform and protective gear will be supplied. Benefits: To apply for this Waste Management Operative position, please send your cv to simon.butler@reed.com

£13.58 per hour, inc benefits
Rotherham, South Yorkshire, United Kingdom
Temporary
Posted 23 hours ago

Business Support Officer

Business Support Officer Pay Rate: £14.47 per hour (PAYE) Location: Manchester City Council, Manchester, M11 Job Type: Full-time, Temporary (3 - 4 months) Manchester City Council are looking for a Business Support Officer to join our team based at Philips Park Road, Beswick. This role is crucial for providing high-quality, customer-focused support, contributing significantly to the achievement of our service objectives. Day-to-day of the role: Act as a key member of the team, ensuring the provision of high-quality business support. Handle queries and correspondence efficiently and courteously, using tact and diplomacy with a wide range of internal and external customers. Use initiative and established procedures to resolve queries at the first point of contact or escalate when appropriate within agreed timescales. Contribute to the accurate production of statistical data and other relevant information required for both statutory and non-statutory purposes. Effectively identify, interpret, and extract information from various sources, using analytical skills to provide meaningful information to both internal and external customers. Update and extract information from all management information systems accurately, including the retrieval and collation of reports to agreed standards. Procure, monitor, and maintain office stationery and equipment, ensuring changes are made in line with procedures, budgets, and agreed timescales. Contribute to the development, preparation, and review of all procedures and systems, aligning them to service needs and objectives. Work collaboratively with colleagues and stakeholders to enhance the role of business support throughout the Council, providing cover and flexibility where required. Required Skills & Qualifications: Proven experience in a business support role within a busy office environment. Excellent customer service skills with the ability to handle queries efficiently. Strong analytical and information interpretation skills. Competence in using management information systems and producing reports. Ability to work collaboratively and flexibly within a team. A valid Standard DBS on the update service is required for this position. Benefits: To apply for this Business Support Officer position, please send your cv to simon.butler@reed.com

£14.47 per hour, inc benefits
Greater Manchester, Lancashire, United Kingdom
Temporary
Posted 23 hours ago