Complaints Administrator
Salary
£14.00 per hour, inc benefits
Location
Slough, Berkshire, United Kingdom
Job type
Temporary
Sector
Job ref
X3-1304399
Job posted
Posted 23 hours ago
Administrator – Complaints Service (3-Month Contract)
We are seeking an experienced Administrator to provide temporary support within a busy Complaints Service. This is a key role supporting the Complaints Manager to help address a backlog of statutory complaints and ensure records are maintained accurately and efficiently.
Key responsibilities:
- Updating and maintaining complaint records and case information
- Carrying out data cleansing and quality checks
- Tracking correspondence and supporting complaint allocations
- Liaising with internal teams to obtain information and progress cases
- Providing general administrative support to improve service performance
Essential requirements:
- Previous administrative experience in a fast-paced office environment
- Strong Microsoft Office skills, particularly Excel
- Excellent organisational skills and attention to detail
- Ability to manage sensitive and confidential information
- Strong communication skills and the ability to work independently
- Available to start at short notice
This is an excellent opportunity for a highly organised administrator to make a real impact during a period of increased demand while gaining valuable experience within a busy service.
Apply now
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