Senior Category Manager

Billing & Collections Officer (Local Authority) 📍 Wembley (Hybrid Working) 🕒 Full-time: Monday–Friday, 9:00am–5:00pm 📅 Immediate Start | Contract until at least December 2026 💰 Pay Rate: £18.65 per hour (PAYE) £24.65 per hour (Umbrella) The Role We are currently recruiting for a Billing & Collections Officer to join a busy Local Authority team based in Wembley. This is an excellent opportunity for an experienced revenues professional to contribute to the efficient billing, collection, and recovery of a wide range of council debts. You will play a key role in ensuring that revenues are maximised while delivering high-quality, customer-focused services. Key Responsibilities Administer billing, collection, and recovery across: Council Tax Business Rates Adult Social Care Debt Parking & Road Traffic Debt Sundry Debt Housing Benefit Overpayments Determine correct liability, including: Identifying liable parties and liability periods Applying discounts, exemptions, reductions, and refunds Identifying Houses in Multiple Occupation (HMOs) Maintain accurate customer and account records across revenue systems Handle customer queries across multiple channels (phone, email, face-to-face, online), ensuring: High levels of customer service Accurate and timely resolutions Progress debts through the recovery process to maximise collection and minimise arrears Negotiate realistic payment arrangements based on customers’ financial circumstances Promote digital services and support customers with channel shift Liaise with internal departments, external stakeholders, the Valuation Office Agency (VOA), and fraud/investigation teams Support responses to complaints, Subject Access Requests (SARs), and FOI requests Identify cases suitable for hardship relief or write-off and make recommendations About You To be successful in this role, you will have: Proven experience in local authority revenues and collections Strong working knowledge of: Council Tax and/or Business Rates legislation Recovery processes and enforcement procedures Experience handling high-volume customer enquiries Excellent communication and negotiation skills Strong attention to detail with the ability to manage complex casework Experience using revenues and/or financial systems Ability to balance customer sensitivity with revenue collection targets Why Apply? Long-term contract through to December 2026 Competitive hourly rates Hybrid working arrangement Opportunity to work within a supportive and high-performing local authority team Immediate start available If you’re an experienced Billing & Collections professional ready for your next contract, apply now to be considered.

Commercial Lead Job Type: Temp to Perm (Initial 3-month contract) Organisation: Wakefield Council Pay Rate: £26.62 per hour (PAYE) Wakefield Council is seeking a Commercial Lead to join our dynamic Commercial Team. This role is crucial in driving the Council's ambitions and making a significant impact on our communities. As the strategic lead, you will develop and embed best practices in commercial policy, including procurement, and lead on commercial training, governance, and data management. This position offers an exciting opportunity to shape and enhance the commercial operations within the Council, ensuring compliance, innovation, transparency, and value for money. Day-to-day of the role: Lead the development, implementation, and ongoing improvement of commercial policies, procedures, processes, documentation, and strategies. Design and deliver targeted training and guidance programmes for officers and elected members. Drive commercial excellence with both internal and external stakeholders. Oversee the development and use of commercial data and analytics within the Commercial Team. Required Skills & Qualifications: Expert knowledge of the legislative and regulatory framework relevant to public sector procurement. Proven experience in coaching, developing, and leading others. Experience working in a commercial function delivering complex procurements and/or developing complex commercial strategies/policies/documentation. An innovative and forward-thinking individual with a ‘can-do’ attitude towards change and continuous improvement. Excellent professional written and oral communication skills. Benefits: Opportunities for professional development and training. Dynamic and supportive work environment. Potential for permanent employment based on performance. To apply for the Commercial Lead position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.

Refuse Loader Location: Huddersfield, West Yorkshire, HD1 Pay Rate: £13.26 per hour Job Type: Part-time (4 days per week) Working Hours: 07:00 – 16:45 We are seeking a dedicated Refuse Loader to join our waste collection team in Huddersfield. This role is crucial in maintaining community cleanliness and environmental standards. The team, consisting of two Loaders and one Driver, completes daily collection tasks efficiently and effectively. Day-to-day of the role: Collect refuse, recycling, and other waste streams from households and businesses. Load waste safely onto collection vehicles, adhering to manual handling and safety procedures. Assist with the collection of bulky items, clinical waste, and skip containers as required. Ensure bins are returned to their appropriate locations without causing obstructions. Operate lifting equipment safely, following all risk assessments. Report any issues such as missed bins, contamination, or access problems. Maintain a positive and professional image when interacting with the public. Support additional duties such as street cleansing, snow clearing, and general environmental tasks. Required Skills & Qualifications: Physically fit and able to undertake manual, repetitive, and demanding work. Ability to work effectively as part of a team. Comfortable working outdoors in all weather conditions. Basic communication skills to liaise with colleagues and the public. Awareness of health and safety practices in a working environment. Flexible approach to working hours, including potential bank holidays. Desirable: Previous experience in waste collection or a similar environment. Basic IT or handheld device experience (for in-cab systems). Additional Information: This role involves regular lifting, walking, and bending throughout the day. Medical screening may be required due to the physical nature of the role. Full training will be provided.

Housing Officer Pay Rate: £17.85 per hour PAYE Location: Kirklees Council, Huddersfield, West Yorkshire, HD1 Job Type: Full-time Temporary position (1 - 2 Months) Kirklees Council is seeking three full-time Housing Officers to provide a comprehensive housing management service. This role is essential for ensuring the efficient management of housing functions including income collection, property turnover, and tenancy management in accordance with current legislation. Day-to-day of the role: Provide a robust housing management service including income collection, efficient turnaround of properties, appropriate letting, and subsequent tenancy and leaseholder management in line with current legislation. Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities. Promote resident engagement and empowerment and develop partnership working. Utilise a problem-solving and flexible approach when working with tenants and customers to achieve positive outcomes, employing mediation skills when dealing with difficult problems. Collaborate with your Housing Manager/Services Manager and other Housing Officers to monitor, analyse, and deliver improvements across all relevant performance indicator areas to increase customer satisfaction. Prepare professional and clearly written communications to colleagues, partners, and customers. Deputise for your line manager and other Housing Officers across the Service as required. Deliver a customer-focused holistic housing management service, ensuring all aspects of the role are performed to the highest standards. Required Skills & Qualifications: Experience in housing management or a related field. Strong understanding of current housing legislation. Proven ability to work effectively with partners and stakeholders to deliver positive outcomes. Excellent problem-solving skills and ability to use mediation effectively. Ability to work collaboratively and foster a team environment. Strong communication skills, both written and verbal. Flexibility to adapt to changing circumstances and challenges. Ability to deputise for management and provide leadership as needed. Working hours are Monday to Friday 9.00am - 17.00pm Benefits: To apply for the Housing Officer position, please send a updated copy of your cv to simon.butler@reed.com

Business Support Officer Annual Salary: £13.26 per hour Location: Sheffield S1 Job Type: Full-time, Hybrid (initial training period office-based) We are seeking a Business Support Officer to join our Belonging service, focusing on managing Special Educational Needs (SEND) applications. This role is crucial for ensuring the smooth operations of our business processes. The position offers a hybrid working pattern after an initial training period, with up to 3 days in the office each week. Day-to-day of the role: Organise and manage a shared inbox to ensure efficient communication flows. Provide high-level administrative support to the service, our clients, and key stakeholders. Support a busy telephone line, handling inquiries and providing timely responses. Maintain confidentiality and handle sensitive information with discretion. Adapt to changing priorities and deadlines, ensuring continuous support and service delivery. Required Skills & Qualifications: Minimum education of 5 x GCSEs including English and Maths, or equivalent. Proven experience in a similar administrative role. Exceptional organisational and time management skills. Strong proficiency in Microsoft Office Suite and other relevant software. Excellent communication and interpersonal skills, confident in both verbal and written communication. Ability to work independently and as part of a team. Strong problem-solving and decision-making abilities. Benefits: Hybrid working pattern allowing flexibility. Comprehensive training and professional development. Access to a dedicated consultant for ongoing support. Secure and easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and other employment documents. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. To apply for the Business Support Officer position, please submit your CV by clicking Apply Now.

Workshop Supervisor Pay Rate: £22.20 per hr paye / £28.95 per hr umbrella Location: Smithies, Barnsley, South Yorkshire, S71 Job Type: Full-time, Temporary (1 - 2 months with the possibility of extension) Barnsley Council is seeking a Workshop Supervisor for Smithies Lane vehicle workshop. This role is crucial for overseeing all operational aspects of the Local Authority fleet maintenance function, ensuring the delivery of the maintenance program within budget, on time, and to the standard required by relevant legislation. Day-to-day of the role: Undertake and supervise servicing and repairs of vehicles, plant, and associated equipment to an acceptable standard in an efficient and cost-effective manner with minimal downtime. Act as Authorised Examiner Delegated Manager, manage and prepare vehicles for MOT/HGV tests. Manage a team of employees, ensuring skills and capabilities match business needs while providing direction, coordination, support, guidance, and handling recruitment, motivation, training, welfare, and discipline issues as appropriate. Accountable for all aspects of the municipal maintenance function, including maintenance planning, quality control, equipment maintenance, and training. Assist with operational aspects of business activities, including Health and Safety and staff welfare. Provide support and contribute accurate information for both monitoring and budget purposes. Maintain knowledge of regulations, policies, and procedures specifically relating to the maintenance of municipal fleet vehicles. Perform other duties as requested by management, commensurate with the grade and scope of the post. Required Skills & Qualifications: Level 3 Motor Vehicle Qualification. Level 4 qualification in a relevant subject or commitment to achieve a Level 4 qualification within 12 months of appointment. Management qualification to level 4. IOSH Managing Safely Certificate. Cat C driving licence. Willingness to undertake the Authorised Examiner Delegated Manager Qualification. Substantial experience managing people and resources in a multi-vehicle type fleet maintenance environment. Experience in fleet maintenance planning and contingency management. Proven ability to handle customer needs and quality procedures and processes. Experience in financial management and familiarity with financial procedures. Knowledge of appropriate policies and procedures. Experience in managing change and leading and motivating others through the process. Benefits: To apply for the Workshop Supervisor position, please send your cv to simon.butler@reed.com

Workshop Supervisor Pay Rate: £22.20 per hr paye / £28.95 per hr umbrella Location: Smithies, Barnsley, South Yorkshire, S71 Job Type: Full-time, Temporary (1 - 2 months with the possibility of extension) Barnsley Council is seeking a Workshop Supervisor for Smithies Lane vehicle workshop. This role is crucial for overseeing all operational aspects of the Local Authority fleet maintenance function, ensuring the delivery of the maintenance program within budget, on time, and to the standard required by relevant legislation. Day-to-day of the role: Undertake and supervise servicing and repairs of vehicles, plant, and associated equipment to an acceptable standard in an efficient and cost-effective manner with minimal downtime. Act as Authorised Examiner Delegated Manager, manage and prepare vehicles for MOT/HGV tests. Manage a team of employees, ensuring skills and capabilities match business needs while providing direction, coordination, support, guidance, and handling recruitment, motivation, training, welfare, and discipline issues as appropriate. Accountable for all aspects of the municipal maintenance function, including maintenance planning, quality control, equipment maintenance, and training. Assist with operational aspects of business activities, including Health and Safety and staff welfare. Provide support and contribute accurate information for both monitoring and budget purposes. Maintain knowledge of regulations, policies, and procedures specifically relating to the maintenance of municipal fleet vehicles. Perform other duties as requested by management, commensurate with the grade and scope of the post. Required Skills & Qualifications: Level 3 Motor Vehicle Qualification. Level 4 qualification in a relevant subject or commitment to achieve a Level 4 qualification within 12 months of appointment. Management qualification to level 4. IOSH Managing Safely Certificate. Cat C driving licence. Willingness to undertake the Authorised Examiner Delegated Manager Qualification. Substantial experience managing people and resources in a multi-vehicle type fleet maintenance environment. Experience in fleet maintenance planning and contingency management. Proven ability to handle customer needs and quality procedures and processes. Experience in financial management and familiarity with financial procedures. Knowledge of appropriate policies and procedures. Experience in managing change and leading and motivating others through the process. Benefits: To apply for the Workshop Supervisor position, please send your cv to simon.butler@reed.com

Seasonal Gardener Hourly Rate: £13.45 Location: Wigan Job Type: Seasonal We are seeking a Seasonal Gardener to join our Grounds Maintenance / Streetscene team. This role involves supporting the delivery of high-quality grounds and horticultural maintenance services across the borough. If you have experience in grounds maintenance or horticulture and enjoy working independently, this could be the perfect opportunity for you. Day-to-day of the role: Work autonomously with minimal supervision, maintaining high standards in all tasks. Maintain accurate operational records and submit them promptly to the Team Leader. Required Skills & Qualifications: Experience within grounds maintenance, horticulture, or a similar environment. Ability to safely operate a range of horticultural machinery and equipment. Good understanding of Health & Safety practices. Strong communication skills and ability to work independently. Flexible approach to working hours, including availability to work weekends if required. Desirable: PA1, PA2, and PA6 qualifications (spraying licences). Quad bike (PA2) certification. Full UK Driving Licence. Take responsibility for the security of allocated vehicles, machinery, tools, and fuel. Operate a full range of grass cutting equipment and powered hand tools. Perform a wide range of horticultural and grounds maintenance duties, including grass cutting, sports pitch marking, maintenance of flower beds, shrub borders, and general landscaping works. Ensure all work complies with Health & Safety policies, procedures, and relevant legislation. Assist with resolving day-to-day issues, queries, and complaints. Act as an “eyes and ears” service, reporting issues such as fly tipping, blocked drains, and anti-social behaviour.

Multi-Skilled Joiner – Voids Rate: £23–£25 per hour Contract: Full-time Working Hours: Monday to Friday We are currently seeking an experienced Multi-Skilled Joiner to carry out works on void properties. The successful candidate will be responsible for delivering high-quality repairs, maintenance, and refurbishments to ensure properties are ready for re-letting. Day-to-day of the role: Joinery Duties Carry out first and second fix joinery including doors, frames, skirting boards, and architraves. Install and repair kitchen units, worktops, and associated fixtures. Undertake repairs to windows, composite doors, and locking mechanisms. Complete general carpentry works including flooring, roofing repairs, and stud wall construction. Multi-Skilled Works Carry out basic plumbing tasks including fitting sinks, baths, WCs, and wash hand basins. Perform minor pipework adjustments and repairs. Undertake tiling, re-grouting, and plaster patch repairs. Complete general maintenance including replacing fixtures (taps, toilet seats, shower fittings). Carry out minor brickwork, pointing, and external repairs such as paving and gutters. Respond to void-specific maintenance requirements and property preparation standards. Health & Safety Follow all risk assessments and safe working procedures (RAMS). Use tools and equipment safely and correctly. Maintain awareness of asbestos risks and report hazards immediately. Ensure correct use of PPE at all times. Customer & Work Standards Maintain professional and respectful conduct in all properties. Communicate clearly regarding works and any changes required. Ensure all work areas are left clean and safe upon completion. Record accurate job details, including before and after photos. Performance Expectations Deliver high-quality, right-first-time repairs. Work efficiently to meet productivity targets. Ensure all work complies with required standards and specifications. Required Skills & Qualifications Proven experience as a Multi-Skilled Joiner. Ability to carry out a range of joinery and basic multi-trade tasks. Full UK driving licence (preferred). Strong understanding of void property works.

We’re currently working with a Local Authority who are looking for a proactive and experienced SEND Annual Review Administrator to support their team with the management and administration of annual reviews of EHCPs. This role is offered on a hybrid basis with two days in the office. What you will be doing: Process and analyse annual reviews of EHCPs under the guidance of the EHC Inclusion Officer, to ensure that decisions and actions are undertaken in line with legislation and SES policy and procedures Analyse and assess annual review recommendations, and decide whether to amend an EHCP, and respond within statutory guidelines Support the EHCIO with the production, analysis, and interpretation of audits of performance relating to annual reviews, including complaints and reporting on outcomes. Generate and despatch letters to parents and professionals as part of the annual review process, ensuring all written professional advice is received and logged, and that records on ONE and other systems are updated with accurate data from annual reviews. Organise with the EHCIO responsible, annual review of EHCP and effectively deliver the LA obligations in relation to the annual review of EHCPs across the academic year in partnership with families, schools, and other professionals. Essential Requirements: We’re looking for someone who brings: Strong experience within a local authority SEND setting Experience with Capita One, SharePoint, Teams, and the Microsoft packages In-depth knowledge of EHCP processes, SEND legislation, and annual reviews Excellent organisational, communication, and interpersonal skills Ability to manage complex caseloads and statutory processes Advanced English communication skills for sensitive stakeholder interactions Perks and benefits: Hybrid arrangement: This role is offered on a hybrid basis, giving you the freedom to balance work with your personal life Flexibility: Enjoy the flexibility of locum work offers, giving you the ability to balance your career with time off to focus on what matters most to you. Diverse Work Settings: Explore different roles and settings, building your skills and allowing you to discover your preferences Immediate start: Get up and running quickly, allowing you to start earning quickly without delay Dedicated recruitment consultant: Benefit from the support of a specialist SEND recruitment consultant who will guide you through your job search and compliance process About Reed Reed is a leading specialist in recruitment, with over 70 years of experience supporting professionals and organisations across the UK. We support professionals secure SEND opportunities nationwide, often offering access to roles that are exclusively available through us. We are proud that 18% of Reed is owned by the Reed Foundation, a registered charity, reflecting our wider dedication to social impact and positive change. Ready to make a difference? Apply today! Know someone who would be perfect for this role? We offer a successful referral bonus of up to £250 in Love2Shop Vouchers! Feel free to share the details of anyone who you think might be interested.