Reed
Back to job search

PCN Appeals Officer

Salary

£20.08-28.00 , per hour , inc benefits

Location

Wembley, Middlesex, United Kingdom

Job type

Temporary

Sector

Public sector

Job ref

X3-1285149

Job posted

Posted 3 hours ago

PCN Appeals Officer (2 Roles Available)

📍 Location: Wembley (Hybrid – 3 days Civic Centre / 2 days WFH)
💷 Pay Rate: £20.08 PAYE / £28.00 Umbrella per hour
🕐 Contract: Ongoing Temporary Assignment
🚨 Start: Immediate

Overview

We are recruiting two experienced PCN Appeals Officers to join a busy Local Authority parking services team based in Wembley. These roles support high-volume case management of Penalty Charge Notice (PCN) appeals and representations, ensuring compliance with legislation and performance targets.

Role 1: School Street Appeals Officer (Contravention Code 53)

You will primarily manage School Street representations, ensuring accurate, timely, and legally compliant decision-making.

Key Responsibilities:

  • Process and respond to PCN representations (Code 53 – School Streets)
  • Assess cases in line with current parking and traffic legislation
  • Draft clear, professional decision letters
  • Manage a high-volume caseload and meet performance targets
  • Ensure all decisions are accurate, defensible, and compliant

Role 2: Appeals Officer – London Tribunals (ETA)

You will specialise in preparing and handling appeals submitted to London Tribunals (Environment & Traffic Adjudicators – ETA).

Key Responsibilities:

  • Investigate and respond to formal parking appeals
  • Prepare and compile evidence packs in line with tribunal standards
  • Ensure all documentation is submitted within strict deadlines
  • Attend tribunal hearings where required, representing the authority professionally
  • Maintain high standards of accuracy and case quality

Skills & Experience Required (Both Roles):

  • Strong understanding of parking and traffic legislation
  • Proven experience processing PCN representations and appeals
  • Experience working to challenging qualitative and quantitative targets
  • Ability to manage and prioritise a heavy workload independently
  • Excellent written and verbal communication skills, including drafting clear decision letters
  • Strong decision-making skills aligned to legislation and policy
  • Proficiency in standard ICT systems and word processing tools
  • Ability to quickly adapt to new systems and processes

Additional Requirements (Tribunal Role):

  • Experience preparing London Tribunals (ETA) appeals
  • Confidence attending and presenting at personal hearings
  • Professional, diplomatic approach when dealing with adjudicators and appellants
  • Detailed knowledge of evidence pack preparation and submission protocols

Working Arrangements:

  • Hybrid working: 2 days from home / 3 days in Civic Centre
  • Initial training period: Full-time attendance required onsite at Civic Centre
  • Fast-paced team environment with clear performance expectations

Why Apply?

  • Competitive hourly rates
  • Long-term, ongoing contract
  • Opportunity to work within a respected Local Authority team
  • Flexible hybrid working arrangement

📩 Apply now for an immediate start.

Apply now

Share this job

Related jobs

Workshop Supervisor

Vehicle Workshop Supervisor Rate: £20.20 per hour PAYE Location: Barnsley Job Type: Full-time Join our team as a Vehicle Workshop Supervisor at the Smithies Lane Depot, where you will play a crucial role in delivering essential council services to the community. This position is ideal for someone with a strong background in vehicle inspections, maintenance, and repairs across a varied fleet. Day-to-day of the role: Support the delivery of a cost-effective local authority fleet service, ensuring value for money. Contribute to the council's Zero Carbon strategy, including the transition to an electric vehicle (EV) fleet. Provide accurate management information to support decision-making and prioritisation. Maintain high standards of health and safety across all operations. Work effectively in a fast-paced environment with competing demands, ensuring high-quality standards are consistently met. Required Skills & Qualifications: Level 3 Motor Vehicle Qualification. Level 4 qualification in a relevant subject or commitment to achieve a Level 4 qualification within 12 months of appointment. Management qualification to level 4. IOSH Managing Safely Certificate. Cat C driving licence. Willingness to undertake the Authorised Examiner Delegated Manager Qualification. Proven experience in vehicle inspections, maintenance, and repairs. Ability to work to strict deadlines and produce accurate, detailed information. Benefits: Opportunities for professional development and training. Access to a dedicated consultant for ongoing support. Secure and easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and other employment documents. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. To apply for the Vehicle Workshop Supervisor position, please submit your CV by clicking Apply Now.

£20.20-20.20, per hour, inc benefits
Barnsley, South Yorkshire, United Kingdom
Temporary
Posted 6 minutes ago

Principal Engineer (Capital Highways Delivery) [Oldham}

Principal Engineer – Capital Highways Delivery Hourly Rate: £55 - £60 Location: Highways & Engineering Department Job Type: Contract We are seeking a Principal Engineer to lead the planning, design, coordination, and delivery of capital-funded infrastructure programmes, including Levelling Up Fund (LUF2) and City Region Sustainable Transport Settlement (CRSTS). This role requires a seasoned professional who can manage multidisciplinary teams, external partners, and ensure the successful delivery of projects across their full lifecycle in line with funding, governance, and corporate requirements. Day-to-day of the role: Programme Leadership & Delivery: Lead coordination of design activities linked to bidding, planning, programming, and project delivery. Provide strategic leadership for LUF2 and CRSTS programmes. Oversee delivery programmes to ensure timely and compliant implementation. Design, Costing & Technical Coordination: Lead production of estimates, designs, drawings, and programme plans. Ensure outputs meet funding, technical, and governance standards. Provide technical oversight across all project stages. External Partner & Contract Management: Manage consultants, contractors, and specialist advisors. Ensure performance, integration, and value for money. Oversee contract compliance and delivery standards. Stakeholder & Internal Coordination: Coordinate internal teams and external partners. Act as key liaison across services and agencies. Support cross-functional working for regeneration outcomes. Consultation & Public Engagement: Lead public consultations, meetings, and exhibitions. Represent the service professionally within the community and media. Ensure transparent communication throughout projects. Governance, Assurance & Compliance: Ensure compliance with funding, statutory, and corporate requirements. Oversee reporting, monitoring, and audit processes. Manage project risks effectively. Corporate & External Representation: Represent the Council at regional and strategic forums (e.g., TfGM). Contribute to committees, inquiries, and policy development. Communications & Correspondence: Lead responses to enquiries from stakeholders, members, and the public. Provide professional advice on capital programmes. Strategic Coordination & Programme Development: Develop and manage capital programme pipelines. Support business cases and funding submissions. Required Skills & Qualifications: Degree (or equivalent) in Civil Engineering, Highways Engineering, or related field. Significant experience delivering capital highway/infrastructure projects. Strong knowledge of highway design and infrastructure delivery. Experience managing multidisciplinary teams and complex programmes. High-level communication skills (written and verbal). Strong leadership and programme management skills. Knowledge of local authority governance and procurement. Understanding of capital funding programmes (LUF, CRSTS, etc.). Benefits: Competitive hourly rate. Opportunity to lead significant infrastructure projects. Engage with multiple stakeholders and impact community development.

£55.00-60.00, per hour, inc benefits
Oldham, Lancashire, United Kingdom
Temporary
Posted 3 hours ago

Asset Data Analyst

Asset Data Analyst Hourly Rate: £22.20 Location: Barnsley S70 Job Type: Full-time, Temporary Contract (Hybrid) We are seeking an Asset Data Analyst to join our team on a temporary full-time basis. This role involves managing and improving our Asset Management System, supporting project delivery within the Asset Management team, and ensuring effective data collection and analysis. Day-to-day of the role: Manage and configure the Asset Management System, inputting information and ensuring its continuous improvement. Support the Asset Management team through project delivery, co-designing processes, and amending policies. Lead on data collection and retention initiatives. Project manage contractors and partners, ensuring finance, performance, and quality control mechanisms are effectively monitored for data collection programmes. Required Skills & Qualifications: Degree in a building-related subject, a data analyst qualification, or equivalent knowledge gained through work experience. Strong data analysis skills with experience in managing large datasets in a controlled environment. Ability to collate, analyse, and publish statistical and qualitative data in various formats for diverse audiences. Proficiency in using bespoke asset management databases and adapting quickly to new software. Experience in a multi-disciplinary team, ensuring stock condition data is collected and validated within project timescales. Knowledge of domestic housing construction and Asset Management principles is desirable. NEC experience is a bonus but not essential. Benefits: Access to a dedicated consultant for ongoing support. Secure, user-friendly online system for timesheet management. Self-service portal for holiday requests, payslips, and employment documents. Access to free training, discount clubs, healthcare options, and reward schemes. Inclusion in pension schemes, paid holiday arrangements, and maternity benefits. Opportunities to work with a range of leading UK employers across the public and private sectors. To apply for the Asset Data Analyst position, please submit your CV detailing your relevant experience and why you are interested in this role.

£22.20-22.20, per hour, inc benefits
Barnsley, South Yorkshire, United Kingdom
Temporary
Posted 2 days ago

Town Centre PSPO Enforcement Officer [Bolton]

Public Space Protection Enforcement Officer Hourly Rate: £16.43 via PAYE Location: Bolton Job Type: Full-time, Temporary (initial 6 months with potential extension) Join our dedicated team in Bolton as a Public Space Protection Enforcement Officer, where you will play a crucial role in maintaining community standards and safety. This position focuses on reducing anti-social behaviour and improving the environment by enforcing Public Space Protection Orders (PSPOs) and other regulations. Day-to-day of the role: Detect, deter, and act on anti-social behaviour within the town centre and other designated areas. Undertake enforcement activities, including issuing fixed penalty notices, preparing and serving notices, and collating evidence for legal actions. Investigate issues thoroughly to establish facts, supporting enforcement actions and prosecution cases. Engage with individuals and communities to promote responsibility and environmental improvement. Maintain accurate records of activities, incidents, and follow-up actions in compliance with procedures. Attend court as a witness when required and participate in meetings to support promotional campaigns. Liaise with other services, agencies, and stakeholders, sharing information and supporting team members, especially those less experienced. Required Skills & Qualifications: Understanding of anti-social behaviour legislation and its application. Knowledge of issues affecting local communities and the importance of multi-agency partnerships. Experience in public engagement and effective communication of service matters. Ability to handle conflict situations with authority and appropriateness. Full, clean driving license is essential. Flexibility to work outdoors in all weather conditions, and availability for early evenings and occasional weekends. Benefits: Access to a dedicated consultant for ongoing support. Secure and easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and other employment documents. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. To apply for the Public Space Protection Enforcement Officer position, please submit your CV by clicking Apply Now.

£16.43-16.43, per hour, inc benefits
Bolton, Lancashire, United Kingdom
Temporary
Posted 2 days ago

Insight & Governance Team Member 

We are recruiting for an Insight & Governance Team Member to join a high-profile public-sector organisation on an interim contract. A data-focused admin and governance support role within the Met’s Referencing & Vetting team. The role supports performance, reporting, recruitment processes, and governance to help the business run effectively. Key Responsibilities Support end-to-end recruitment and onboarding processes Provide data analysis, reporting, and insights to support performance Assist with training coordination and development activities Maintain risk registers and support governance processes Manage meetings (agendas, minutes, tracking actions) Handle FOI requests and audit requirements Support workforce planning and general operational activity What they’re looking for Core Skills Strong organisation and prioritisation skills Excellent attention to detail Good communication skills (written & verbal) Ability to analyse data and explain it clearly Confident using Excel, Word, and Outlook Able to manage multiple tasks and work to tight deadlines Experience Background in admin, coordination, or support roles Experience working with data or reporting Comfortable working with a range of stakeholders Proven ability to problem solve and meet deadlines Key Stakeholders Senior leadership (SLT / Directors) Internal teams (HR, Finance, Workforce Planning) External partners (e.g. agencies, DBS, government bodies) Key Details: Rate: £19.49 per hour PAYE or £25.25 per hour Umbrella Location: Sidcup, Kent (fully officed-based) Contract length: 3 months (view to extend) If you are interested in this vacancy, APPLY NOW!

£19.49-19.49, per hour,
Sidcup, Kent, United Kingdom
Temporary
Posted 2 days ago

Visitor Advisor

Join our Visitor Centre Team and be the welcoming face for guests from around the globe! We’re looking for an enthusiastic, approachable team player who loves helping people make the most of their time in London. If you know the city’s top attractions and hidden gems, enjoy creating unforgettable experiences, and can confidently assist international visitors, this is your chance to shine. Role Overview: To provide an excellent face-to-face one-stop shop service to visitors to London, including but not restricted to general journey planning information, travel and leisure ticket issuing etc. This service will take place within the vicinity and close proximity of the Visitor Centres, or any other designated area as required by the business. The jobholder will deliver world-class customer service with the goal of enhancing the overall customer experience. Key Information: Hourly Rate: £16.70 per hour Location: Heathrow Start Date: ASAP Hours: 35 hours per week, 7 days a week, shift work Contract Duration: 6 months (view to extend) Role Overview: Identify the full scope of customer’s needs using appropriate questioning, answer all queries fully and accurately and offer the appropriate solution Consistently demonstrate a world class customer service in dealing with customer queries and identify opportunities to enhance the customer experience Use your local knowledge to help visitors make the most of their time in London - catering to their needs and ensuring they have a memorable experience Offer all relevant services and products including TfL and third party tickets, maximising all sales opportunities Maintain own level of knowledge about the full range of tickets, products and services available in a VIC by reading all memos issued, ensuring that content is fully understood and support new and existing colleagues as required Collaborate with colleagues across the wider Customer Service teams to deliver seamless, one-team support Administration, adhering to all local procedures, following daily shift responsibilities including key holder tasks Maintain a safe, tidy and presentable VIC environment ensuring that leaflet racks and displays are kept full, tidy and up-to-date Work on own initiative ensuring off counter activities to support daily operation are completed in a timely manner If you are interested in this role, APPLY NOW!

£16.70-16.70, per hour,
London Heathrow Airport, Middlesex, United Kingdom
Temporary
Posted 3 days ago

Surveyor - {Bury}

Surveyor Hourly rate: £40-£50 per hour Umbrella dependent on experience Location: Bury, Greater Manchester Job Type: Full-time Length of role: Initial 3 months. Potential to extend. We are seeking a Surveyor to join our Property and Asset Management team within the Business Growth and Infrastructure department. This role is crucial for providing an efficient and effective professional surveying service, playing a significant role in the delivery of continuous improvement of cost-effective services aligned to service user needs. Day-to-day of the role: Manage the let estate including disposals of land and property assets, and acquisition of property interests for corporate schemes. Project manage regeneration and property development initiatives. Conduct valuations of land and property for both capital and revenue purposes. Ensure compliance with statutory regulations and undertake professional work related to the portfolio including negotiation and settlement of rent reviews and lease renewals. Assess rental values, compile marketing details, and manage viewings and negotiations for the letting or disposal of vacant commercial and industrial property. Provide general property advice and progress reports to client departments, existing or prospective tenants, and other stakeholders. Required Skills & Qualifications: RICS accredited degree or equivalent. Satisfaction of RICS assessment of Professional Competence. Significant experience and expertise in disposals and acquisition of land and property. Competence in the valuation of land and property assets for statutory, accounting, and appraisal purposes. Experience in creating and managing property-related budgets. Ability to work accurately under pressure and communicate complex information effectively. Computer literacy with proficiency in Microsoft Office applications.

£40.00-50.00, per hour, inc benefits
Bury, Lancashire, United Kingdom
Temporary
Posted 3 days ago

Regeneration Project Manager

Regeneration Project Manager (Inclusive Economy & Communities) 📍 Greater Manchester (Hybrid Working) 💷 Competitive Day Rate ⏳ Contract / Interim Opportunity Make a tangible impact on place, people, and prosperity We are working in partnership with a forward-thinking local authority to recruit a Regeneration Project Manager to join their high-performing Growth, Communities & Housing service. This is a fantastic opportunity for an experienced regeneration professional to shape and deliver ambitious place-based projects, helping to unlock growth, tackle inequality, and drive inclusive economic development. The Role Sitting within the Inclusive Economy & Communities Team, you will play a key role in leading and delivering regeneration initiatives that support thriving communities and sustainable economic growth. This is a highly collaborative, delivery-focused role where you will work across stakeholders including local businesses, community groups, delivery partners, and funding bodies to bring complex projects to life. Key Responsibilities Lead the development and delivery of regeneration and place-based projects, from feasibility through to implementation Drive forward initiatives that unlock sites and enable development, including complex infrastructure challenges and brownfield regeneration Manage and coordinate partnerships with consultants, developers, and public sector agencies Identify and secure external funding opportunities (e.g. Homes England), including bid writing and programme management Support delivery of the Inclusive Economy Delivery Plan, ensuring projects align with corporate priorities Engage with local communities and VCFSE organisations to ensure inclusive, place-led outcomes Provide leadership and guidance across project teams and stakeholders to ensure effective delivery About You We are looking for an experienced regeneration professional with a proven track record in delivering projects within an urban, public sector environment. You will bring: Strong experience in regeneration, development, or infrastructure-led projects Proven ability to manage complex schemes, including unlocking challenging sites Experience in public sector funding, including securing and managing grants (e.g. Homes England) A strong understanding of place-based working, inclusive growth, and community development Experience working with local authorities, developers, and external consultants Excellent stakeholder engagement and partnership working skills If you are a Regeneration Consultant / Project Manager looking to make a meaningful impact within a dynamic local authority environment, we’d love to hear from you.

Negotiable
Manchester, Lancashire, United Kingdom
Temporary
Posted 3 days ago

Refuse Collectors

Refuse Collector Annual Salary: £13.26 per hour (PAYE) Location: Huddersfield, West Yorkshire, HD1 Job Type: Full-time, Temporary (1-2 months) Kirklees Council are looking for four Refuse Collectors to join our team on a temporary basis for the next 1 - 2 months. This role is crucial in maintaining the cleanliness and efficiency of our community services. We are looking for individuals who are innovative and creative in their approach to work, with a focus on delivering excellent service to our communities. Day-to-day of the role: Collect waste from households and businesses, ensuring safe handling and compliance with service standards. Operate within a team of 2 Loaders and 1 Driver to complete a set amount of work daily. Handle a variety of materials including refuse, recycling, clinical bagged waste, bulky items, and assist with skip collections. Use equipment appropriately and follow procedures for collection, loading, lifting, and disposal of waste. Report waste concerns such as non-presented bins and overflowing bins as required. Assist in recording information using technologies such as in-cab systems. Maintain a positive image in interactions with the public and stakeholders. Support service delivery by working collaboratively with individuals and teams. Undertake other cleaning duties as required, such as snow clearing, gritting, and support for clean-up projects. Required Skills & Qualifications: Ability to work safely and follow detailed instructions. Experience in waste collection or a similar role is preferred but not essential. Good physical fitness to handle manual tasks and lifting. Effective communication skills to interact with the public and team members. Commitment to a work pattern that reflects service delivery needs. Benefits: To apply for the Refuse Collector position, please send your cv to simon.butler@reed.com

£13.26-13.26, per hour, inc benefits
West Yorkshire, Yorkshire And Humberside, United Kingdom
Temporary
Posted 4 days ago