Join one of the largest legal practices in Surrey and a leading law firm in the Southeast. We are looking for an Office Assistant/Receptionist to join our Central Services department. This role is crucial in maintaining the high standards of client service that we are known for, as a Legal 500 Firm, acting as the first point of contact for our clients and setting the tone for their experience with us.
Day-to-Day of the Role:
Manage incoming and outgoing mail and faxes efficiently.
Handle post, deliveries, and client payments, ensuring timely distribution.
Archive files and manage file archiving databases, including retrieval from storage as needed.
Undertake physical tasks, including lifting and extensive photocopying, especially under deadline pressures.
Manage stationery supplies and perform general administrative duties.
Handle telephone calls, take accurate messages, and ensure effective communication within the firm.
Maintain a tidy reception area and meeting rooms, and provide refreshments as needed.
Actively engage with clients visiting the office, ensuring a welcoming and professional environment.
Required Skills & Qualifications:
GCSE in Maths and English (A*-C) or (9-4) or equivalent.
Law degree.
Proven client-facing experience, with a courteous and efficient telephone manner.
Professional appearance and a patient, diplomatic demeanour.
Flexibility, cooperative spirit, and a supportive team-oriented attitude.
Ability to work independently without close supervision.
Strong commercial awareness and comfort in a busy, high-pressure environment.
Excellent customer care and communication skills.
Computer literacy is essential.
Benefits:
Competitive salary with annual reviews and bonus schemes.
5% employer pension contribution and death in service benefit of 4x salary.
Private medical cover, life assurance, and company sick pay.
Cycle to Work scheme and Employee Assistance Programme.
25 days holiday plus Bank Holidays, with enhanced leave options for family commitments.
Opportunities for professional development, including a Trainee Solicitor Programme.
To apply for the Legal Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role to Mark Watts at Reed, your Local Legal Recruitment Specialist.