IT Support Engineer - ASAP Start

Information Security GRC Risk Manager North London (Hybrid – 3 days onsite) Permanent | 35 hours per week £75,000-90,000 plus benefits About the Role We’re seeking an experienced Information Security GRC Risk Manager to take ownership of our client's growing security risk capability. This is a hands-on risk practitioner role with senior leadership exposure, not a purely strategic GRC position. You will run and mature an established risk framework, ensuring it is embedded effectively across the business while driving real outcomes. Reporting to the Information Security GRC Lead, you will own the risk function end-to-end, engaging senior stakeholders (including ExCo), challenging risk positions, and shaping how risk is understood and managed. The GRC function is still evolving (2–3 years old), offering a unique opportunity to build, refine, and embed risk practices in a low-to-mid maturity environment. Key Responsibilities Risk Management & Governance Own and operate the Information Security risk framework aligned to enterprise risk Lead risk identification, assessment, and treatment across the organisation Maintain and enhance the risk register and supporting artefacts Facilitate workshops and validate risk positions and remediation plans Drive risk-based decisions and escalate material risks to leadership Identify emerging risks, including AI/ML-related threats Reporting & Insight Deliver clear, concise reporting to senior stakeholders and ExCo Define and track KPIs/KRIs to measure programme effectiveness Highlight control weaknesses, systemic issues, and emerging threats Stakeholder Leadership Act as the key interface between Information Security and ERM Influence and challenge senior stakeholders to own and manage risk Provide expert guidance and support audits and assurance activity Help educate the business and embed a strong risk culture Policy Governance & Improvement Own the Information Security policy framework Ensure policies align to risk appetite and regulatory requirements Drive adoption, governance, and continuous improvement Support the ongoing maturity of a recently scaled GRC team About You Proven experience in Information Security risk management Hands-on experience owning and running risk processes end-to-end Strong knowledge of frameworks (ISO 27005, NIST CSF, NIST 800-53) Understanding of GDPR and emerging AI risk considerations Ability to present to and challenge senior leadership (ExCo level) Strong analytical and communication skills, translating risk into business impact Experience with GRC tools (e.g. Diligent One) is beneficial Why Apply? Own a high-visibility risk function in a growing team Combine hands-on delivery with strategic influence Shape risk practices in an evolving GRC environment Exposure to emerging areas including AI governance If you’re a hands-on risk professional who thrives in building and embedding capability, this is an excellent opportunity to make a significant impact.

AKS DevOps Engineer - Azure Kubernetes Salary: Up to £70,000 per annum dependent upon experience + benefits Location: Cardiff or Gatwick, 1 day per month Join a recognised world leader in aviation safety and innovation. We are looking for a Senior Platform Engineer to evolve and operate our Azure Kubernetes platform for our Drones systems. This role offers a hands-on technical challenge with significant influence across architecture, automation, systems reliability, and operational use. This role requires eligibility for SC (Security Check) clearance. The minimum requirements include at least five years of continuous UK residency, no criminal record (or only minor offences), and a clean credit history (no bankruptcies, CCJs, or significant unsecured debt). Please only apply if you meet these requirements. Day-to-day of the role: Design, build, and support the platforms that underpin the digital services used by our drone’s community. Act as the escalation point for platform-level incidents, requiring broad troubleshooting capability across networking, Kubernetes, CI/CD pipelines, infrastructure-as-code, and application configuration. Shape best practice in cloud engineering and contribute to the ongoing development of our platform strategy. Operate and manage Azure Kubernetes platforms, including cluster configuration, upgrades, and workload troubleshooting. Lead incident resolution for platform issues and perform root cause analysis. Build, maintain, and evolve cloud components across IaaS and PaaS services. Design and implement CI/CD pipelines using Azure DevOps with YAML. Implement and maintain secure networking patterns and apply cloud security best practices. Create and maintain platform observability using Azure Monitor, Analytics, and Application Insights. Collaborate with engineering teams to ensure service reliability on the platform. Promote best practice in cloud engineering and mentor other engineers where appropriate. Required Skills & Qualifications: Experience with Microsoft Azure (IaaS, PaaS, identity, governance). CI/CD delivery experience using Azure DevOps and YAML pipelines. IAC experience with Terraform. Kubernetes experience, ideally with AKS (clusters, workloads, ingress, scaling, upgrades). Experience with Helm, Helm charts, releases, and repositories. Solid understanding of Azure networking: VNets, NSGs, routing, private endpoints, load balancing, etc. Scripting proficiency in Bash, PowerShell, or Python. Linux operating system knowledge and troubleshooting capability. Experience implementing monitoring, logging, and observability solutions in Azure. Ability to communicate platform issues like risk, platform health, cost etc to non-technical audiences. Desirable Skills: Experience contributing to architecture or platform design. Understanding of microservices and API-driven architectures. Experience with SQL, Postgres, Redis, or EventGrid. Prior experience in a Senior or Lead engineering role. Experience working in hybrid cloud environments. Strong understanding of cloud security best practice and secure platform design. In the first instance please submit your CV.

Systems & Support Analyst Braintree, Essex (with site travel) Hybrid working £32,000-40,000 REED Technology partnering with a growing organisation looking for a Systems & Support Analyst to support and enhance its IT environment. This hands-on role blends 2nd line support, systems administration, and infrastructure support, ensuring high-quality service delivery while contributing to ongoing improvements and IT projects. Key Responsibilities Provide 2nd line support, managing incidents and service requests through to resolution Troubleshoot issues, perform root cause analysis, and implement fixes Support Microsoft 365, Windows environments, and endpoint devices Assist with system maintenance, patching, upgrades, and monitoring Manage users, access, and devices (e.g. Entra ID, Intune) Contribute to IT projects, system improvements, and documentation Ensure adherence to security best practices and policies Skills & Experience Essential: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID) Windows 11 support and troubleshooting Endpoint management (Intune or similar) Basic networking (DNS, DHCP, VPN) Strong troubleshooting and customer support skills Desirable: Azure / cloud platforms Virtualisation (VMware / Hyper-V) PowerShell / scripting ITSM tools (e.g. ServiceNow) Experience 3+ years in IT support or systems roles Experience in a structured IT environment ITIL knowledge (preferred) Full UK driving licence required If you have the relevant experience and skills for this role, please apply using the link provided.

Field Network Analyst £250 per day via Umbrella 6 months initial contract Manchester – fully on-site, with occasional travel required across Greater Manchester Join a dynamic ICT team as a Network Analyst. This role is crucial for supporting the ongoing operation, maintenance, and development of network and telephony infrastructure. You will also provide essential technical support for both project delivery and day-to-day operational services. Our network estate spans over 211 sites and has been enhanced with Software Defined Networking (SDN), increasing both capability and complexity. Day-to-day of the role: Support the maintenance, monitoring, and optimisation of network infrastructure. Provide technical support for BAU incidents, service requests, and problem resolution. Carry out fault diagnostics and rectification across network and telephony systems. Assist with planning and delivery of network-related project work. Support deployment, configuration, and management of network hardware. Perform firmware upgrades, patching, and maintenance activities. Provide on-site support to resolve issues and maintain service availability. Undertake regular site visits, including visiting single and multiple locations in a day. Support the transition from legacy PSTN to IP-based telephony services. Required Skills & Qualifications: Experience working with Cisco network hardware, including deployment and configuration. Proficiency in using Cisco Catalyst Centre (DNA Centre). Experience with Cisco and Meraki networking technologies, including deployment and configuration. Skilled in performing firmware upgrades and patching across Cisco and Meraki environments. Knowledge and experience of IP telephony and legacy PSTN systems. Strong troubleshooting skills, including fault diagnostics and resolution. Ability to manage and prioritise workload effectively. Ability to work independently and as part of a team. ITIL qualification (or working towards it) is beneficial. Cisco certification (e.g., CCNA or equivalent) is desirable. Full UK driving licence and access to a personal vehicle required, as the role involves regular travel to multiple sites. In the first instance, please submit your CV.

Pricing Services and Risk Viewer UI Developer We are seeking a highly skilled Pricing Services and Risk Viewer UI Developer to join our dynamic team. This senior software development position requires excellent C# and TypeScript/React skills, a strong knowledge of pricing models, quant libraries and risk analytics for both vanilla and exotic FX derivatives. The successful candidate will collaborate closely with business analysts, traders, and software engineers to ensure seamless integration into real-time trading platforms. Key Responsibilities: Design and implement pricing and risk analytics tools for FX cash trades and options, including exotic and structured products. Integrate and support the optimization of quantitative models in collaboration with quants and traders. Maintain and enhance low-latency infrastructure for real-time risk and PnL calculations. Conduct back-testing and performance analysis of models and trading strategies. Provide technical guidance and support across the trading floor on model behavior and system performance. Liaise with technology and infrastructure teams to ensure robust deployment and monitoring of analytic tools. Enhance the FX Options Risk Viewer UI in collaboration with traders and other IT team members. Contribute to the continuous improvement of coding standards, testing frameworks, and development practices. Required Skills & Qualifications: substantial experience in software development. Highly experienced in C#, TypeScript/React, and Quant Library integration. Solid understanding of mathematics as applied to derivatives risk and pricing. Excellent written and verbal communication skills in English. Experience working with traders, quants, and risk managers in an investment-banking environment. Desirable: C++ development experience, experience with APIs and web services interfaces. Management and Reporting: Aligns with development teams using quant libraries including Asgard, Pricing Service, FOX, and Orchestrade. Legal and Regulatory Responsibilities: Comply with all applicable legal, regulatory, and internal Compliance requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training as required to attain and maintain competence. How to Apply: To apply for the Pricing Services and Risk Viewer UI Developer position, please submit your CV and cover letter detailing your relevant experience and qualifications. Highlight your experience in software development, particularly in C# and TypeScript/React, and your understanding of FX derivatives trading, risk, and pricing.

IT Engineer Wrexham - 5 days a week on-site £35,000 + bonus Our client in Wrexham is seeking an IT Engineer with a strong focus on network infrastructure and connectivity to play a key role in maintaining and enhancing their IT environment. This position will take ownership of network performance, availability, and security, while also supporting wider IT systems and contributing to ongoing digital transformation initiatives. You’ll work closely with internal teams to ensure robust, scalable network solutions that underpin bespoke software platforms and business operations. Main duties and responsibilities: Deliver high-quality IT and network support, ensuring reliable connectivity and performance across the organisation Take ownership of network infrastructure, including configuration, monitoring, troubleshooting, and optimisation of switches, firewalls, and wireless networks Manage and support core networking technologies and services, including VLANs, VPNs, routing, and network security protocols Provide support across key systems: Active Directory, Server Management (Windows & Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, vSphere), Backups (Veeam), Documentation (Confluence), and Synology DSM Work with Microsoft 365 and maintain strong knowledge of Windows operating systems Support network device installation and management, including switches, firewalls, routers, and associated hardware Assist with general software deployment, patching, and integration within a networked environment Maintain and improve the configuration, performance, and ongoing usability of interconnected systems and hardware Assist in monitoring network security, identifying vulnerabilities, and helping prevent potential threats and attack vectors The following skills and experience will be beneficial for this role: Experience providing hands on technical support around networking Experience with maintaining servers and firewalls as well as working with CISCO Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment

Web Designer (Figma & UX/UI) Location: Billingham (Office‑based) Salary: £35,000 – £38,000 DOE A successful and growing B2B organisation to appoint a Web Designer to join their in‑house Marketing team. This role is ideal for a design‑driven web professional with strong web design and UX/UI capability, who enjoys working on multiple digital touchpoints and collaborating closely with designers, developers, and senior stakeholders. The Role You will play a key role in the design, build, optimisation, and ongoing improvement of several high‑profile digital platforms serving both B2B and B2C audiences. Working within the Marketing function and alongside in‑house developers and IT, you’ll take ownership of the company website, UX/UI of their internal application, and internal intranet, ensuring all digital experiences are intuitive, performant, and brand‑aligned. Key Responsibilities Design and improve website UX/UI to enhance usability, engagement, and conversion Experience working with WordPress websites will be highly desirable. Create wireframes, page designs, and interactive prototypes using tools such as Figma Design and optimise digital assets including graphics, imagery, icons, and page visuals Support marketing campaigns with landing pages, forms, and email templates Contribute to the development and ongoing maintenance of a company‑wide Design System Collaborate closely with in‑house developers on integrations and internal tools Ensure best practice across SEO, accessibility (WCAG), performance, and site structure Test websites across browsers and devices and resolve usability or UI issues Analyse performance and user behaviour to support continuous improvement Confidently present design concepts and UX decisions to internal stakeholders Skills Essential Commercial experience in a marketing, internal design role or digital agency, delivering multiple web projects Proven UX/UI design capability with a user‑first mindset Experienced with Figma and Adobe Creative Suite Working knowledge of SEO, analytics, accessibility, and performance optimisation Confident communicator able to engage non‑technical and senior stakeholders Detail‑oriented with strong problem‑solving skills The Environment This is a design‑led role, where you’ll work alongside developers who manage complex backend development. You’ll focus on ensuring that all digital experiences are user‑centred, visually strong, and consistently on‑brand across websites, campaigns, and internal systems. Why Apply? Join a growing in‑house Marketing team within a stable and ambitious business Work on high‑impact digital projects with real ownership and visibility Opportunity to influence UX strategy, web standards, and design systems Support for continued professional growth and skill development Hybrid working - 1/2 days from home (after probationary period) To apply please send your CV to Siobhan at Reed siobhan.maley@reed.com

IT Programme Manager – Risk and Compliance Annual Salary: £75,000 Location: Newport, Wales (Hybrid Working) Job Type: Full-time We are seeking an IT Programme Manager – Risk and Compliance. This role involves managing a portfolio of projects and programmes in a largely outsourced environment. The successful candidate will work at all levels of the organisation, handling multiple requirements and stakeholders concurrently, and influencing key decision-making to ensure timely delivery of the IT Security Programme. Day-to-day of the role: Take ownership of the IT Security Programme, ensuring delivery to time, budget, and quality standards. Plan and schedule tasks and activities across multiple projects. Track progress and maintain an accurate view of real-time delivery against targets. Identify issues and risks, capturing these accurately, and work to address and mitigate where required. Maintain MS Project Plans and various work breakdown structures. Coordinate activity between multiple internal and external groups. Engage dynamically with all stakeholders daily, pushing forward critical work to ensure delivery on time and to budget. Liaise with service transition teams to ensure well-documented plans for new services entering live operational support. Take accountability for the benefits realisation process. Work closely with the Cyber Security Info-Sec Team to plan, deliver, and support new technologies and solutions. Coach and mentor project managers on best practice. Manage a team of Technology Project Managers. Required Skills & Qualifications: Strong Project and Programme Management skills and experience. Proficiency in MS Project and Planner. Experience with leading tools such as MS DevOps, JIRA, Trello, etc. Ability to track and monitor progress and report at different levels (strategic, operational, and tactical). Skilled in both waterfall and agile project management environments. Strong project budget management skills, maintaining accurate project spend and forecasts for both Capex and Opex. Commercial and contractual awareness and understanding. Project governance best practice, with the ability to deliver clear messaging to Project Boards and Executive Leadership. Degree level education or equivalent - mandatory. Prince 2 Practitioner or equivalent Project management qualification - mandatory. Managing Successful Programmes (MSP) or equivalent - highly desirable. ITIL experience/qualification - desirable. To apply for this IT Security Programme Manager position, please apply online or for more information please contact me on abi.collins@reed.com

IT Programme Manager – Risk and Compliance Annual Salary: £75,000 Location: Newport, Wales (Hybrid Working) Job Type: Full-time We are seeking an IT Programme Manager – Risk and Compliance. This role involves managing a portfolio of projects and programmes in a largely outsourced environment. The successful candidate will work at all levels of the organisation, handling multiple requirements and stakeholders concurrently, and influencing key decision-making to ensure timely delivery of the IT Security Programme. Day-to-day of the role: Take ownership of the IT Security Programme, ensuring delivery to time, budget, and quality standards. Plan and schedule tasks and activities across multiple projects. Track progress and maintain an accurate view of real-time delivery against targets. Identify issues and risks, capturing these accurately, and work to address and mitigate where required. Maintain MS Project Plans and various work breakdown structures. Coordinate activity between multiple internal and external groups. Engage dynamically with all stakeholders daily, pushing forward critical work to ensure delivery on time and to budget. Liaise with service transition teams to ensure well-documented plans for new services entering live operational support. Take accountability for the benefits realisation process. Work closely with the Cyber Security Info-Sec Team to plan, deliver, and support new technologies and solutions. Coach and mentor project managers on best practice. Manage a team of Technology Project Managers. Required Skills & Qualifications: Strong Project and Programme Management skills and experience. Proficiency in MS Project and Planner. Experience with leading tools such as MS DevOps, JIRA, Trello, etc. Ability to track and monitor progress and report at different levels (strategic, operational, and tactical). Skilled in both waterfall and agile project management environments. Strong project budget management skills, maintaining accurate project spend and forecasts for both Capex and Opex. Commercial and contractual awareness and understanding. Project governance best practice, with the ability to deliver clear messaging to Project Boards and Executive Leadership. Degree level education or equivalent - mandatory. Prince 2 Practitioner or equivalent Project management qualification - mandatory. Managing Successful Programmes (MSP) or equivalent - highly desirable. ITIL experience/qualification - desirable. To apply for this IT Security Programme Manager position, please apply online or for more information please contact me on abi.collins@reed.com

IT Programme Manager – Risk and Compliance Annual Salary: £75,000 Location: Newport, Wales (Hybrid Working) Job Type: Full-time We are seeking an IT Programme Manager – Risk and Compliance. This role involves managing a portfolio of projects and programmes in a largely outsourced environment. The successful candidate will work at all levels of the organisation, handling multiple requirements and stakeholders concurrently, and influencing key decision-making to ensure timely delivery of the IT Security Programme. Day-to-day of the role: Take ownership of the IT Security Programme, ensuring delivery to time, budget, and quality standards. Plan and schedule tasks and activities across multiple projects. Track progress and maintain an accurate view of real-time delivery against targets. Identify issues and risks, capturing these accurately, and work to address and mitigate where required. Maintain MS Project Plans and various work breakdown structures. Coordinate activity between multiple internal and external groups. Engage dynamically with all stakeholders daily, pushing forward critical work to ensure delivery on time and to budget. Liaise with service transition teams to ensure well-documented plans for new services entering live operational support. Take accountability for the benefits realisation process. Work closely with the Cyber Security Info-Sec Team to plan, deliver, and support new technologies and solutions. Coach and mentor project managers on best practice. Manage a team of Technology Project Managers. Required Skills & Qualifications: Strong Project and Programme Management skills and experience. Proficiency in MS Project and Planner. Experience with leading tools such as MS DevOps, JIRA, Trello, etc. Ability to track and monitor progress and report at different levels (strategic, operational, and tactical). Skilled in both waterfall and agile project management environments. Strong project budget management skills, maintaining accurate project spend and forecasts for both Capex and Opex. Commercial and contractual awareness and understanding. Project governance best practice, with the ability to deliver clear messaging to Project Boards and Executive Leadership. Degree level education or equivalent - mandatory. Prince 2 Practitioner or equivalent Project management qualification - mandatory. Managing Successful Programmes (MSP) or equivalent - highly desirable. ITIL experience/qualification - desirable. To apply for this IT Security Programme Manager position, please apply online or for more information please contact me on abi.collins@reed.com