Client Relationship Manager

UK Sales Specialist Annual Salary: £27,500–£29,000 DOE + Commission (after probation) Location: Huntingdon, Cambridgeshire Job Type: Full-time, Permanent Reed are working with a growing, creative business where sales talent can genuinely shine. They are seeking a confident, people-focused UK Sales Specialist who enjoys building relationships, uncovering opportunities and helping customers find the perfect solutions. If you're self-motivated, commercially minded and excited by the idea of growing your own portfolio of key accounts predominantly in the arts and entertainment industry, this role offers the autonomy and support to do exactly that. Day-to-day of the role: Build long-term customer relationships with key accounts and become their go-to contact. Drive new business in a variety of industries through proactive outreach, warm and cold calling and lead generation. Spot upsell and cross-sell opportunities to maximise customer value. Work closely with the wider Sales team to hit and exceed monthly targets. Keep accurate CRM records and support other departments during busy periods. Develop your product knowledge through ongoing training and hands-on learning. Required Skills & Qualifications: Proven experience in sales, particularly in building and maintaining customer relationships. Strong communication and interpersonal skills. Ability to identify and capitalise on upsell and cross-sell opportunities. Experience with CRM systems and maintaining accurate sales records. Self-motivated and able to work independently as well as part of a team. Interest or background in the arts and entertainment industry is advantageous. Benefits: Competitive commission structure with real earning potential. 25 days annual leave plus bank holidays. Westfield Healthcare and Rewards. Group Life Insurance x 2 of salary. Auto-enrolment pension scheme. A supportive team that values initiative, creativity, and personal growth. Ongoing training to help you become a product expert. A friendly, collaborative workplace where your ideas are genuinely welcomed. To apply for this UK Sales Specialist position, please submit your CV detailing your relevant experience and why you are interested in this position.

Annual Salary: £28,000 basic + OTE Location: North London Job Type: Full-time, Office-based, Monday to Friday 9am to 5pm. We are seeking a driven and ambitious Account Manager to join a well-established business based in N11. This is a fantastic opportunity for a motivated individual with a strong focus on business development to support the sales team and directors while driving new and lapsed client engagement. Day-to-day of the role: Support the sales team and directors with day-to-day activities. Conduct lead generation to identify new business opportunities. Book appointments for the sales team. Proactively contact cold, lapsed, and new clients via phone and email. Develop and maintain strong client relationships. Focus on business development across London postcodes including Enfield, Central London, and the City. Required Skills & Qualifications: Previous experience in sales, account management, or business development. Confident communicator with strong telephone and email skills. Target-driven and motivated to achieve results. Ability to work independently and as part of a team. Highly organised with good time management skills. Proactive and resilient approach to business development. Benefits: Competitive salary with excellent OTE potential. Opportunity to work in a dynamic and growth-oriented environment. Chance to develop long-term client relationships and drive business growth in key London areas. To apply for this Account Manager position, please submit your CV via this job advert.

Annual Salary: £28,000 basic + OTE Location: North London Job Type: Full-time, Office-based, Monday to Friday 9am to 5pm. We are seeking a driven and ambitious Account Manager to join a well-established business based in N11. This is a fantastic opportunity for a motivated individual with a strong focus on business development to support the sales team and directors while driving new and lapsed client engagement. Day-to-day of the role: Support the sales team and directors with day-to-day activities. Conduct lead generation to identify new business opportunities. Book appointments for the sales team. Proactively contact cold, lapsed, and new clients via phone and email. Develop and maintain strong client relationships. Focus on business development across London postcodes including Enfield, Central London, and the City. Required Skills & Qualifications: Previous experience in sales, account management, or business development. Confident communicator with strong telephone and email skills. Target-driven and motivated to achieve results. Ability to work independently and as part of a team. Highly organised with good time management skills. Proactive and resilient approach to business development. Benefits: Competitive salary with excellent OTE potential. Opportunity to work in a dynamic and growth-oriented environment. Chance to develop long-term client relationships and drive business growth in key London areas. To apply for this Account Manager position, please submit your CV via this job advert.

Annual Salary: £28,000 basic + OTE Location: North London Job Type: Full-time, Office-based, Monday to Friday 9am to 5pm. We are seeking a driven and ambitious Account Manager to join a well-established business based in N11. This is a fantastic opportunity for a motivated individual with a strong focus on business development to support the sales team and directors while driving new and lapsed client engagement. Day-to-day of the role: Support the sales team and directors with day-to-day activities. Conduct lead generation to identify new business opportunities. Book appointments for the sales team. Proactively contact cold, lapsed, and new clients via phone and email. Develop and maintain strong client relationships. Focus on business development across London postcodes including Enfield, Central London, and the City. Required Skills & Qualifications: Previous experience in sales, account management, or business development. Confident communicator with strong telephone and email skills. Target-driven and motivated to achieve results. Ability to work independently and as part of a team. Highly organised with good time management skills. Proactive and resilient approach to business development. Benefits: Competitive salary with excellent OTE potential. Opportunity to work in a dynamic and growth-oriented environment. Chance to develop long-term client relationships and drive business growth in key London areas. To apply for this Account Manager position, please submit your CV via this job advert.

Account Manager Annual Salary: [Please specify salary range] Location: Wallington, UK Job Type: Hybrid Join our dedicated team as an Account Manager, where you will play a crucial role in supporting individuals affected by crime across the UK. This position offers the opportunity to make a significant impact by managing relationships and ensuring the delivery of exceptional support services. Day-to-day of the role: Manage and nurture relationships with clients and stakeholders to ensure their needs are met and expectations are exceeded. Coordinate with various teams to develop and implement support strategies that effectively assist individuals affected by crime. Monitor and report on the performance of support initiatives, adjusting strategies as necessary to maximise effectiveness. Serve as the primary point of contact for clients, providing timely and empathetic support and guidance. Facilitate and lead meetings and presentations with stakeholders to discuss progress, goals, and strategic direction. Ensure compliance with all relevant regulations and maintain up-to-date knowledge of the crime support sector. Required Skills & Qualifications: Proven experience as an Account Manager or similar role, preferably in a support or service delivery environment. Strong understanding of the challenges faced by individuals affected by crime and the support services available. Excellent communication and interpersonal skills, with the ability to engage and empathise with a diverse range of individuals. Strong organisational skills and the ability to manage multiple priorities effectively. Proficiency in using digital tools and platforms for communication and management. A passion for making a difference in the community and improving the lives of others. Benefits: Flexible hybrid working arrangement. Competitive salary and benefits package. Opportunities for professional development and growth. Being part of a supportive and mission-driven team.

Department: Van Sales Reports to: Retail Sales Manager Job Summary The Business Development Executive (BDE) – Retail is responsible for driving sales growth of Mercedes-Benz Vans by identifying, developing, and converting new business opportunities within the SME and B2B markets. Based from Hatfield, this field-based role requires a proactive, strategic, and consultative sales approach. The BDE will build long-term customer relationships, deliver tailored mobility solutions, and ensure an exceptional end-to-end customer experience aligned with Mercedes-Benz brand values. Working closely with internal stakeholders, the BDE will guide customers through the full sales journey—from vehicle selection and specification through to funding solutions and aftersales support. Key Duties and Responsibilities Sales and Business Development Actively identify, prospect, and develop new business opportunities within the UK commercial van market. Drive incremental sales volume and increase market share through targeted field-based activity. Convert qualified leads into successful sales outcomes. Client Relationship Management Build and maintain strong, long-term relationships with new and existing SME and B2B customers. Develop a deep understanding of customers’ business operations, fleet requirements, and growth objectives. Act as a trusted advisor, delivering tailored commercial vehicle solutions. Product and Market Expertise Maintain expert knowledge of Mercedes-Benz van models, specifications, and configurations. Confidently communicate product benefits, compliance requirements, and total cost of ownership. Stay informed on competitor activity, market trends, and industry developments. Consultative Selling and Closing Apply a consultative sales approach to recommend appropriate vehicle, funding, and service solutions. Negotiate pricing, terms, and contracts within agreed parameters. Close sales efficiently while maintaining high levels of customer satisfaction. Pipeline and Performance Management Manage and prioritise the sales pipeline effectively to achieve individual and team targets. Maintain accurate sales forecasts and activity plans. Monitor performance against agreed KPIs. Administration and Reporting Maintain accurate and up-to-date records of customer interactions and sales activity using CRM systems. Prepare regular reports on sales performance, forecasts, and market trends. Customer Experience Deliver a consistently high standard of customer service before, during, and after the sales process. Respond promptly and professionally to customer queries, concerns, and issues. Collaboration Work closely with a dedicated Customer Support Executive (CSE), Business and Compliance Administrator, and Sales Administration teams to ensure a seamless customer journey and high levels of satisfaction. Skills and Experience Experience of sales within the automotive industry is essential. Experience of selling commercial vehicles (LCV) is desirable. Proven Business-to-Business (B2B) sales experience is essential. Ability to work independently and as part of a team in a fast-paced environment is essential. Excellent communication, negotiation, and interpersonal skills are essential. Proficiency in CRM systems and Microsoft Office Suite is desirable. A valid UK driving licence with a clean driving record is essential.

Department: Van Sales Reports to: Retail Sales Manager Job Summary The Business Development Executive (BDE) – Retail is responsible for driving sales growth of Mercedes-Benz Vans by identifying, developing, and converting new business opportunities within the SME and B2B markets. Based from Hatfield, this field-based role requires a proactive, strategic, and consultative sales approach. The BDE will build long-term customer relationships, deliver tailored mobility solutions, and ensure an exceptional end-to-end customer experience aligned with Mercedes-Benz brand values. Working closely with internal stakeholders, the BDE will guide customers through the full sales journey—from vehicle selection and specification through to funding solutions and aftersales support. Key Duties and Responsibilities Sales and Business Development Actively identify, prospect, and develop new business opportunities within the UK commercial van market. Drive incremental sales volume and increase market share through targeted field-based activity. Convert qualified leads into successful sales outcomes. Client Relationship Management Build and maintain strong, long-term relationships with new and existing SME and B2B customers. Develop a deep understanding of customers’ business operations, fleet requirements, and growth objectives. Act as a trusted advisor, delivering tailored commercial vehicle solutions. Product and Market Expertise Maintain expert knowledge of Mercedes-Benz van models, specifications, and configurations. Confidently communicate product benefits, compliance requirements, and total cost of ownership. Stay informed on competitor activity, market trends, and industry developments. Consultative Selling and Closing Apply a consultative sales approach to recommend appropriate vehicle, funding, and service solutions. Negotiate pricing, terms, and contracts within agreed parameters. Close sales efficiently while maintaining high levels of customer satisfaction. Pipeline and Performance Management Manage and prioritise the sales pipeline effectively to achieve individual and team targets. Maintain accurate sales forecasts and activity plans. Monitor performance against agreed KPIs. Administration and Reporting Maintain accurate and up-to-date records of customer interactions and sales activity using CRM systems. Prepare regular reports on sales performance, forecasts, and market trends. Customer Experience Deliver a consistently high standard of customer service before, during, and after the sales process. Respond promptly and professionally to customer queries, concerns, and issues. Collaboration Work closely with a dedicated Customer Support Executive (CSE), Business and Compliance Administrator, and Sales Administration teams to ensure a seamless customer journey and high levels of satisfaction. Skills and Experience Experience of sales within the automotive industry is essential. Experience of selling commercial vehicles (LCV) is desirable. Proven Business-to-Business (B2B) sales experience is essential. Ability to work independently and as part of a team in a fast-paced environment is essential. Excellent communication, negotiation, and interpersonal skills are essential. Proficiency in CRM systems and Microsoft Office Suite is desirable. A valid UK driving licence with a clean driving record is essential.

Department: Van Sales Reports to: Retail Sales Manager Job Summary The Business Development Executive (BDE) – Retail is responsible for driving sales growth of Mercedes-Benz Vans by identifying, developing, and converting new business opportunities within the SME and B2B markets. Based from Hatfield, this field-based role requires a proactive, strategic, and consultative sales approach. The BDE will build long-term customer relationships, deliver tailored mobility solutions, and ensure an exceptional end-to-end customer experience aligned with Mercedes-Benz brand values. Working closely with internal stakeholders, the BDE will guide customers through the full sales journey—from vehicle selection and specification through to funding solutions and aftersales support. Key Duties and Responsibilities Sales and Business Development Actively identify, prospect, and develop new business opportunities within the UK commercial van market. Drive incremental sales volume and increase market share through targeted field-based activity. Convert qualified leads into successful sales outcomes. Client Relationship Management Build and maintain strong, long-term relationships with new and existing SME and B2B customers. Develop a deep understanding of customers’ business operations, fleet requirements, and growth objectives. Act as a trusted advisor, delivering tailored commercial vehicle solutions. Product and Market Expertise Maintain expert knowledge of Mercedes-Benz van models, specifications, and configurations. Confidently communicate product benefits, compliance requirements, and total cost of ownership. Stay informed on competitor activity, market trends, and industry developments. Consultative Selling and Closing Apply a consultative sales approach to recommend appropriate vehicle, funding, and service solutions. Negotiate pricing, terms, and contracts within agreed parameters. Close sales efficiently while maintaining high levels of customer satisfaction. Pipeline and Performance Management Manage and prioritise the sales pipeline effectively to achieve individual and team targets. Maintain accurate sales forecasts and activity plans. Monitor performance against agreed KPIs. Administration and Reporting Maintain accurate and up-to-date records of customer interactions and sales activity using CRM systems. Prepare regular reports on sales performance, forecasts, and market trends. Customer Experience Deliver a consistently high standard of customer service before, during, and after the sales process. Respond promptly and professionally to customer queries, concerns, and issues. Collaboration Work closely with a dedicated Customer Support Executive (CSE), Business and Compliance Administrator, and Sales Administration teams to ensure a seamless customer journey and high levels of satisfaction. Skills and Experience Experience of sales within the automotive industry is essential. Experience of selling commercial vehicles (LCV) is desirable. Proven Business-to-Business (B2B) sales experience is essential. Ability to work independently and as part of a team in a fast-paced environment is essential. Excellent communication, negotiation, and interpersonal skills are essential. Proficiency in CRM systems and Microsoft Office Suite is desirable. A valid UK driving licence with a clean driving record is essential.

Head of Sales Location: London (Hybrid) Salary: £100,000-120,000 base + uncapped commission Join a mid-sized, fast-growing procurement technology company that is transforming how organisations source, manage suppliers, and deliver value through smarter procurement processes. We are accelerating our expansion into the private sector, offering innovative solutions that drive efficiency, compliance, and cost savings. The Opportunity We are seeking an experienced and commercially driven Head of Sales to lead and scale our revenue function. This strategic leadership role is responsible for driving growth across both public and private sector markets. You will take ownership of the sales strategy, lead a growing team, and play a key role in shaping our go-to-market approach as the business expands into new verticals. Key Responsibilities Develop and execute a high-impact sales strategy aligned to company growth objectives. Lead, mentor, and scale a high-performing sales team. Drive revenue growth across public sector accounts (central government, local authorities, NHS, etc.). Build and expand our presence within the private sector, identifying new markets and opportunities. Own and deliver against ambitious revenue targets. Establish strong relationships with senior stakeholders and key clients. Work closely with marketing, product, and leadership teams to refine value proposition and positioning. Implement robust sales processes, forecasting, and performance tracking. Represent the company at industry events, conferences, and networking forums. Key Requirements Proven track record in a senior sales leadership role within SaaS / procurement technology / enterprise software. Strong experience selling into the UK public sector, with knowledge of frameworks (e.g., G-Cloud, CCS). Demonstrated success in building or scaling a private sector sales function. Experience managing and developing high-performing sales teams. Strategic mindset with the ability to execute and deliver results. Strong commercial acumen and negotiation skills. Excellent stakeholder management and communication skills. Entrepreneurial approach with the ability to thrive in a growth environment. Desirable Experience Background in procurement, supply chain, or finance technology. Experience in a scaling or PE-backed business. Existing network within public sector procurement and/or enterprise clients. Package & Benefits Base salary: £100,000-120,000 Uncapped commission structure Hybrid working from London Opportunity to shape and lead a critical function within a growing tech business Clear progression path with significant impact at leadership level Ideal Candidate Profile (Summary) A commercially sharp, hands-on sales leader who understands how to win in the public sector but is equally motivated and capable of driving new business in the private sector. This individual will bring both strategic vision and operational excellence, with the ability to build, inspire, and deliver.

Client Relationship Manager (Subject Matter Expert) Location: Poole (Head Office) Contract: Permanent, Full Time - Monday - Friday An exciting opportunity has arisen for an experienced Client Relationship Manager to join a fast-paced, forward-thinking organisation operating within a global, high-end product environment. This role is ideal for a commercially minded account management professional with a passion for delivering exceptional service and driving growth across premium or luxury-led accounts. The Role You will act as a trusted advisor and subject matter expert, managing and developing key client relationships while identifying opportunities to grow revenue and enhance profitability. This is a highly commercial position, requiring strong analytical capability alongside first-class relationship management skills. Key Responsibilities Manage and nurture relationships with key accounts, acting as the primary point of contact Drive sales performance while maintaining strong control over margins and profitability Analyse pricing strategies, cost structures, and revenue streams to inform decision making Identify opportunities for account growth, including upselling and cross-selling Deliver a tailored, high-quality client experience aligned with premium brand expectations Collaborate internally with sales, marketing, and operations teams to ensure seamless delivery Monitor market trends and competitor activity to inform strategic planning Produce performance reports, forecasts, and account development plans Commercial Focus Maintain a clear understanding of financial performance, ensuring all activity supports sustainable margin growth Balance customer satisfaction with commercial outcomes, particularly in pricing and negotiations Track and report on key KPIs including revenue, margin, and client retention About You Proven experience in account management, ideally within luxury, premium retail, or a similar sector Strong commercial awareness with experience managing margins and financial performance Excellent communication and relationship-building skills Customer-centric mindset with a commitment to delivering exceptional service Confident analysing data and translating insights into strategy Highly organised with strong attention to detail Comfortable working in a fast-paced environment and managing multiple priorities Proficient in Excel and IT systems What’s On Offer Modern, collaborative office environment Monthly profit share bonus scheme 30 days holiday (including bank holidays) Company sick pay Free onsite parking Employee perks and discounts scheme Free lunch every Friday Cycle to Work scheme Birthday vouchers Subsidised workplace massage Employee Assistance Programme This is a fantastic opportunity to join a business that values innovation, teamwork, and high performance, offering genuine scope to make an impact and grow your career. If you’re a driven account manager with a passion for premium client service and commercial success, we’d love to hear from you.