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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Jo C


22 Jul 2025

CIPD qualifications

Anthony was very informative and provided real life exampes.

Charmain B


15 Jul 2025

CIPD qualifications

Fantastic trainer, really well informed and helpful

Rikke H


8 Jul 2025

CIPD qualifications

Really engaging workshop, Anthony was great, knowledgeable, on the ball with the technical side of the workshop, had LOTS of really good examples for everything to make it easy for everyone to understand.

Jo C


8 Jul 2025

CIPD qualifications

It was good to have a smaller group. Anthony is very knowledgeable in the area and answers all questions thoroughly.

Paige E


8 Jul 2025

CIPD qualifications

Great mix of activity, discussion, thoughts. VLE content really helpful and clear.

Sam T


2 Jul 2025

CIPD qualifications

Very detailed analysis of the unit and assessment, well communicated during all webinars

Lorraine B


11 Jun 2025

CIPD qualifications

Very engaging and informative

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