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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Thomas K


9 Oct 2026

CIPD qualifications

I feel as though the course has allowed me to improve my understanding of tax and is presented in an understanding manner which is easy to follow and gives me all the knowledge I need to be able to achieve a pass in this exam.

Taylor-James M


9 Oct 2026

CIPD qualifications

Caroline was really good. Course was somewhat interesting.

Louis W


9 Oct 2026

CIPD qualifications

Tutor was very helpful and answered all questions very happily. The tutor organised the lessons well and was clear in delivering the course content.

Joshua S


9 Oct 2026

CIPD qualifications

Very good, very well delivered

Elizabeth A


9 Oct 2026

CIPD qualifications

The tutor was lovely, very clear, orgainised and knowledgable.

N/A N


9 Oct 2026

CIPD qualifications

Course taught well - rooms and food weren't very good this time around

Alex F


1 Oct 2026

CIPD qualifications

Well run course

Methembe N


1 Oct 2026

CIPD qualifications

Very Good

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