Managed learning services
Strategic and adaptable learning management for your organisation
Reed Learning’s Managed Learning Services (MLS) provide a comprehensive, flexible solution for organisations seeking to streamline training operations, improve learner experience, and align learning with strategic goals. We combine the scale and expertise of a major provider with the care, flexibility and attention of a true learning partner.
What we offer
Our MLS solution covers the full lifecycle of learning delivery:
End-to-end service management
Services include course booking and scheduling, supplier sourcing and management, delegate communications and support, LMS integration, reporting and evaluation, and outsourced training administration.
Strategic partnership
We provide a co-designed service aligned with your organisational priorities, supported by dedicated account management and governance, quarterly business reviews for continuous improvement, and access to market insights, benchmarking, and learning trends.
Flexible delivery models
We offer in-house training delivered by expert facilitators, third-party training management, onboarding of your existing suppliers, digital-first delivery where appropriate, and managed learning solutions tailored to your workforce.
Compliant route to market
Reed Learning have been awarded places on a number of relevant frameworks, giving public sector customers options for compliant routes to procurement.
Why choose Reed Learning as your managed learning service provider?
Experience: Trusted by organisations including the Scottish Parliament, Royal Borough of Greenwich, and London Borough of Lewisham
Expertise: CIPD-qualified consultants, accredited coaches, and a vetted network of specialist providers
Technology: LMS integration, smart scheduling, and digital-first operations
Sustainability: Paperless by design, local trainer sourcing, and emissions-conscious delivery
MLS Provider: Proven track record in delivering managed learning services across sectors
Testimonials
Implementing a new service: Scottish Parliament
Consistent, quality delivery: Royal Borough of Greenwich
Working as a Strategic Partner: London Borough of Croydon
How it works
Discovery & Design – We assess your needs and co-create a service model
Implementation – We manage onboarding, systems integration and supplier alignment
Delivery & Support – Our team handles bookings, communications and issue resolution
Review & Improve – Regular reporting, feedback and service refinement
Outcomes you can expect
Reduced administrative burden
Improved learner experience
Strategic alignment of training activity
Cost and time efficiencies
Enhanced visibility and control over learning spend
Supplier management
We manage suppliers through a structured and values-led approach:
We continually expand our supplier pool through referrals, market research, and direct approaches.
We assess capability, experience, and alignment with Reed Learning's values as well as client requirements when building this pool.
We collect and verify essential supplier documentation
Ensure adherence to client-specific compliance standards.
Complete a compliance audit before each engagement.
Track KPIs:
Delivery quality
Responsiveness
Learner satisfaction scores
Review delegate feedback and conduct service reviews.
Implement escalation process for underperformance.
We maintain regular updates with our suppliers and work in partnership with them and our clients.
We schedule strategic reviews with key suppliers to ensure relationships are ongoing and communication is transparent
Benchmark pricing against market standards.
Encourage innovation in learning delivery and technology.
Collaborate on capability development and future trends.
Promote a diverse supplier base.
Pricing options
Per-course booking fee
Fixed monthly management fee
LMS hosting fee (if applicable)
Frequently Asked Questions
Managed Learning Services (MLS) involve outsourcing the management of your company's learning and development (L&D) programs. This can include training needs analysis, course selection, delivery, reporting, and learning technology solutions. An MLS provider helps companies streamline and optimize their L&D efforts, allowing them to focus on core business goals.
Reed Learning’s MLS provide a comprehensive solution for managing your company’s L&D needs. We take care of everything, from identifying skill gaps and selecting courses to handling training logistics and tracking outcomes, ensuring a seamless and efficient L&D experience.
Managed Learning Services can help reduce costs, save time, and improve the overall efficiency of your learning and development programs. Key benefits include:
Centralised management of learning activities
Access to a wide range of courses and training providers
Customisation of learning solutions to fit your business needs
Improved reporting and analytics
Scalability and flexibility to meet changing business demands
Managed Learning Services work by partnering with an external provider who manages all aspects of your company’s training and development needs. This includes identifying skills gaps, selecting appropriate training providers, managing bookings and attendance, tracking progress, and evaluating results. The MLS provider acts as an extension of your internal team, handling everything from planning to reporting.
Managed Learning Services can manage a wide range of training programs, including:
Professional qualifications (e.g., ACCA, CIMA, CIPD, etc.)
Leadership and management training
Compliance and regulatory training
Technical skills development
Soft skills training (e.g., communication, teamwork)
Apprenticeship programs and more
Programs can be delivered directly by the Managed Learning Services provider or sourced through a third-party provider, depending on the specific needs of your organisation.
Yes – we can work within your LMS or provide our own.
Yes – we can onboard and manage your approved providers.
Absolutely – we co-design the model to suit your organisation.
Yes – our MLS model includes full or partial outsourcing of L&D operations.
Managed Learning Services improve reporting and analytics by providing comprehensive tracking of training activity, employee progress, and overall program effectiveness.
Through detailed reports, businesses can gain valuable insights into learning outcomes, participation rates, and ROI. This data-driven approach helps companies make informed decisions to enhance their L&D strategies.
Managed Learning Services help reduce training costs by leveraging economies of scale, providing access to a wide range of training suppliers, and negotiating competitive rates. Additionally, MLS providers can help streamline processes and reduce administrative burdens, allowing your company to focus resources on other priorities.
Traditional training solutions involve selecting and organizing training on a case-by-case basis, often requiring internal resources and time.
Managed Learning Services, on the other hand, provide a centralised approach, with an external provider managing the entire process. Reed Learning offers a more strategic, long-term solution with access to a broader range of training options and tools for improved efficiency and effectiveness.
Managed Learning Services are beneficial for businesses in any industry, including finance, healthcare, technology, retail, and manufacturing. Whether your business requires regulatory compliance training or leadership development, MLS can be tailored to your industry’s specific needs.
Yes, Reed Learning’s Managed Learning Services (MLS) are highly flexible. Programs can either be delivered directly by Reed Learning or sourced from third-party providers, depending on your organisation’s specific needs. We work with a wide network of trusted providers
Reed Learning has decades of experience in delivering professional training. By partnering with us for Managed Learning Services, you’ll benefit from:
A dedicated team of learning experts
Access to industry-leading courses and qualifications
Customisable solutions tailored to your business goals
Simplified training management processes
Data-driven insights to measure the impact of your training investments
