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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Chelsea D


8 May 2026

CIPD qualifications

Lots of content but good course overall

Jayne Y


6 May 2026

CIPD qualifications

Excellant - a great supporting addition to the assessment and topic session to really dive into those key areas.

Tracey B


6 May 2026

CIPD qualifications

Found this helpful, the activities were good and relevant and helped me to understand and apply the learning

Melissa W


6 May 2026

CIPD qualifications

Very helpful by diving into detail around EVP and how to break down using examples, learning how to implement and break down the data and interoperate which graphs to use to get the best conclusion.

Jacqui B


6 May 2026

CIPD qualifications

Really informative session, provides an interesting way of learning about EBP and how different tools can be used but the flaws in each of them

Louise L


6 May 2026

CIPD qualifications

good workshop activities

Kay P


6 May 2026

CIPD qualifications

I joined late will watch the recorded workshop, but feel that the course is going well

Harry T


27 Apr 2026

CIPD qualifications

Was a good course however at times it felt a little rushed, I learn the course a little slower it seems and was often conscious of the fact I would be holding the class back by asking additional questions due to the fact it all had to be learned in four days. I was often doing extra learning at lunch in order to accomadate for this.

Chris G


24 Apr 2026

CIPD qualifications

Thank you Jenny for making what I thought would be an overwhelming introduction to the qualification instead be enjoyable and understandable.

Jake M


24 Apr 2026

CIPD qualifications

I don't work in audit so had very limited knowledge before attending the course. I feel like I have learned a lot over the course.

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