Chartered Institute of Housing (CIH) Qualifications
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Develop the knowledge, skills and professional standards needed to succeed in the evolving housing sector with our CIH-accredited qualifications.
As the regulatory landscape continues to change, housing organisations are under growing pressure to demonstrate competence, professionalism and accountability. Our CIH courses are designed to help you and your teams meet these expectations—supporting compliance with the Competence and Conduct Standard while driving meaningful, real-world impact in your organisation.
You can study online or in the classroom, with flexible options designed to help you succeed, including:
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Regulated qualification that meets the Competence and Conduct Standard
Dedicated support from expert tutors
100% online, classroom or residential at The Manor
Explore courses
Level 4
CIH Level 4 Certificate in Housing
Build the knowledge and skills needed to operate effectively at a management level in housing with the CIH Level 4 Certificate in Housing. This qualification is designed for housing professionals who are moving into, or already working in, supervisory or management roles. It develops a deeper understanding of housing policy, law and service delivery, helping you meet the expectations of the Competence and Conduct Standard.
- Duration: 8-12 months
- Total credit value: 36 credits
From £1662 £1496.00 (ex VAT)
Level 4
CIH Level 4 Certificate in Managing Housing Maintenance
Develop the skills and knowledge to lead housing services effectively with the CIH Level 4 Certificate in Managing Housing Maintenance. Designed for experienced housing professionals, this qualification focuses on the practical delivery of high-quality, customer-focused housing services at a senior level—helping organisations meet regulatory requirements and raise professional standards.
- Duration: 8-12 months
- Total credit value: 36 credits
From £1662 £1496.00 (ex VAT)
Level 5
CIH Level 5 Diploma in Housing
Advance your career into senior leadership roles with the CIH Level 5 Diploma in Housing. This qualification equips experienced housing professionals with the strategic, leadership and professional expertise needed to deliver high-performing housing services and meet regulatory expectations at an executive level.
- Duration: 8-12 months
- Total credit value: 38 credits
From £2079 £1871.00 (ex VAT)
Study methods
Choose from a range of flexible study methods designed to support your CIH courses and professional qualifications, including online, classroom, residential and on-demand options.
On-demand
Study at your own pace with our 100% online, on-demand study option. With 24/7 our Virtual Learning Environment (VLE), you can study whenever and wherever you want. Perfect if you’re on a tight schedule or need to fit your studies around other commitments.
Live online
Experience the convenience of online learning with the interactivity of a classroom. Our Live Online sessions are led by expert tutors in real-time, offering structured lessons, instant feedback, and the opportunity to engage with peers - all from the comfort of your chosen location. Learn effectively without compromising on flexibility or quality.
Classroom
If you like the idea of learning in person, where you can collaborate with other learners, then our face-to-face classes are for you. Our in-person classes take place in locations across the UK and are taught by experienced tutors with years of experience.
Residential
Make the Reed Business School campus your home away from home, while you study for your qualification. Classes take place at our iconic 17th-century manor in the heart of the Cotswolds where you’ll be able to study in a distraction-free setting, surrounded by nature.
Why Reed Business School?
With decades of experience in professional training, we combine expert-led teaching with practical, work-based learning to ensure immediate relevance in the workplace.
Our CIH programmes are designed to:
Build professional competence aligned to CIH standards, codes of conduct and ethics
Support organisational readiness for regulatory change
Improve service delivery, tenant outcomes and stakeholder engagement
Develop confident, capable housing professionals at every level
Learning that delivers real impact
Our qualifications go beyond theory. Assessments are designed to reflect real workplace challenges, enabling learners to apply their knowledge directly to their roles. From service improvement planning to case-based analysis, every element of the course supports practical, on-the-job development.
Supporting your professional development
All learners benefit from expert tutor support, personalised guidance, and access to additional professional development resources to help you continue growing throughout your career.
Flexible study options
We offer a range of delivery methods to suit different roles, experience levels and organisational needs:
Online learning - structured programmes with tutor support
Classroom and blended learning - combine face-to-face sessions with online study
Fast Track Online programmes - intensive 8–12 month courses designed to accelerate progression through guided online learning, regular progress checks and dedicated assessment support
Fast Track Executive programmes - flexible masterclass-based learning for senior professionals
Frequently asked questions
CIH qualifications are professional housing qualifications awarded by the Chartered Institute of Housing (CIH), the UK's professional body for housing professionals. They are designed to develop housing knowledge, professional skills, and industry-recognised standards for individuals working across the housing sector.
The right CIH qualification depends on your experience and career stage. Level 4 is designed for supervisors and managers, and Level 5 supports senior housing professionals and strategic leaders.
Yes, if you're based in England. Under the Social Housing (Regulation) Act 2023 senior housing managers and executives in England will need to hold or be working towards an approved housing qualification. Senior executives need to hold or be working towards a regulated Level 5 or higher qualification, such as CIH Level 5 Diploma in Housing, while senior managers need to hold a regulated Level 4 or higher qualification, such as CIH Level 4 Certificate in Housing or CIH Level 4 Certificate in Managing Housing Maintenance.
Yes. CIH qualifications are widely recognised across the UK housing sector and can help demonstrate professional competence, improve career prospects, and support progression into more senior roles, especially in the social housing sector England where a Level 4 or higher qualification is required for senior managers.
Got a question?
Our learning advisors are here to help. They’ll talk you through the different options for your CIH qualification, and help you make the best decision for your career.
At Reed Business School, professional qualifications and apprenticeships provider, we support learners and organisations with flexible study options.