Vehicle Technician

National Account Manager Competitive Salary Location: Coventry - Hybrid role Job Type: Permanent, Full-time – 37.5 hours per week (flexibility required) We are working with a leading organisation in the commercial vehicle sector, seeking an experienced National Account Manager to join their team. You will play a key part in managing a portfolio of customers, ensuring the delivery of excellent customer service in a profitable and contractually compliant manner. This role is pivotal in developing customer relationships and working closely with the Customer Service Delivery Teams to achieve operational excellence. Day-to-day of the role: Conduct monthly customer review meetings to assess performance against contracts. Manage Service Level Agreements in line with contracts, collaborating with the Operational Team to ensure they are met. Foster a culture of cross-selling within our product base to our customers. Enhance relationship development within our customer base. Regularly review and manage the collection of recharges. Collaborate closely with internal stakeholders and customers to drive the technology roadmap. Undertake reviews to draw conclusions on queries and bad debt. Monitor compliance events and provide customer Management Information Packs. Ensure a clear customer experience through the pre-planning of appointments and attendance of planned customer meetings using correct protocols. Regularly update Salesforce and ensure customer information, contractual information, and operating details are correct. Work closely with the Technical Team to identify underperforming repairs, ensuring that action plans are implemented and manage the corrective measures. Participate in the development of tender responses if required. Manage any customer complaints ensuring responses are in line with agreed SLAs and analysis is carried out. Required Skills & Qualifications: Previous experience within a customer management role is essential. Substantial knowledge of the commercial vehicle industry, particularly Contract Hire & Fleet Management. Strong relationship management skills, including high levels of influencing and persuasion. Proven technical knowledge gained through experience or qualification. Excellent verbal and numerical skills, both written and oral. Experience of budgetary cost management. Strong communication skills, both verbal and written. Sound commercial awareness. Familiarity with Salesforce or other Customer Relationship Management tools. Proven ability to manage suppliers to agreed KPIs. Flexible attitude to working hours. Fully competent in computer literacy (Office 365/Excel/Word/PowerPoint/M3). Current clean driving license. To apply for this National Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Account Manager Competitive Salary Location: Coventry - Hybrid role Job Type: Permanent, Full-time – 37.5 hours per week (flexibility required) We are working with a leading organisation in the commercial vehicle sector, seeking an experienced Account Manager to join their team. You will play a key part in managing a portfolio of customers, ensuring the delivery of excellent customer service in a profitable and contractually compliant manner. This role is pivotal in developing customer relationships and working closely with the Customer Service Delivery Teams to achieve operational excellence. Day-to-day of the role: Conduct monthly customer review meetings to assess performance against contracts. Manage Service Level Agreements in line with contracts, collaborating with the Operational Team to ensure they are met. Foster a culture of cross-selling within our product base to our customers. Enhance relationship development within our customer base. Regularly review and manage the collection of recharges. Collaborate closely with internal stakeholders and customers to drive the technology roadmap. Undertake reviews to draw conclusions on queries and bad debt. Monitor compliance events and provide customer Management Information Packs. Ensure a clear customer experience through the pre-planning of appointments and attendance of planned customer meetings using correct protocols. Regularly update Salesforce and ensure customer information, contractual information, and operating details are correct. Work closely with the Technical Team to identify underperforming repairs, ensuring that action plans are implemented and manage the corrective measures. Participate in the development of tender responses if required. Manage any customer complaints ensuring responses are in line with agreed SLAs and analysis is carried out. Required Skills & Qualifications: Previous experience within a customer management role is essential. Substantial knowledge of the commercial vehicle industry, particularly Contract Hire & Fleet Management. Strong relationship management skills, including high levels of influencing and persuasion. Proven technical knowledge gained through experience or qualification. Excellent verbal and numerical skills, both written and oral. Experience of budgetary cost management. Strong communication skills, both verbal and written. Sound commercial awareness. Familiarity with Salesforce or other Customer Relationship Management tools. Proven ability to manage suppliers to agreed KPIs. Flexible attitude to working hours. Fully competent in computer literacy (Office 365/Excel/Word/PowerPoint/M3). Current clean driving license. To apply for this Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Key Account Manager Competitive Salary Location: Coventry - Hybrid role Job Type: Permanent, Full-time – 37.5 hours per week (flexibility required) We are working with a leading organisation in the commercial vehicle sector, seeking an experienced Key Account Manager to join their team. You will play a key part in managing a portfolio of customers, ensuring the delivery of excellent customer service in a profitable and contractually compliant manner. This role is pivotal in developing customer relationships and working closely with the Customer Service Delivery Teams to achieve operational excellence. Day-to-day of the role: Conduct monthly customer review meetings to assess performance against contracts. Manage Service Level Agreements in line with contracts, collaborating with the Operational Team to ensure they are met. Foster a culture of cross-selling within our product base to our customers. Enhance relationship development within our customer base. Regularly review and manage the collection of recharges. Collaborate closely with internal stakeholders and customers to drive the technology roadmap. Undertake reviews to draw conclusions on queries and bad debt. Monitor compliance events and provide customer Management Information Packs. Ensure a clear customer experience through the pre-planning of appointments and attendance of planned customer meetings using correct protocols. Regularly update Salesforce and ensure customer information, contractual information, and operating details are correct. Work closely with the Technical Team to identify underperforming repairs, ensuring that action plans are implemented and manage the corrective measures. Participate in the development of tender responses if required. Manage any customer complaints ensuring responses are in line with agreed SLAs and analysis is carried out. Required Skills & Qualifications: Previous experience within a customer management role is essential. Substantial knowledge of the commercial vehicle industry, particularly Contract Hire & Fleet Management. Strong relationship management skills, including high levels of influencing and persuasion. Proven technical knowledge gained through experience or qualification. Excellent verbal and numerical skills, both written and oral. Experience of budgetary cost management. Strong communication skills, both verbal and written. Sound commercial awareness. Familiarity with Salesforce or other Customer Relationship Management tools. Proven ability to manage suppliers to agreed KPIs. Flexible attitude to working hours. Fully competent in computer literacy (Office 365/Excel/Word/PowerPoint/M3). Current clean driving license. To apply for this Key Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Account Executive Competitive Salary Location: Coventry - Hybrid role Job Type: Permanent, Full-time – 37.5 hours per week (flexibility required) We are working with a leading organisation in the commercial vehicle sector, seeking an experienced Account Executive to join their team. You will play a key part in managing a portfolio of customers, ensuring the delivery of excellent customer service in a profitable and contractually compliant manner. This role is pivotal in developing customer relationships and working closely with the Customer Service Delivery Teams to achieve operational excellence. Day-to-day of the role: Conduct monthly customer review meetings to assess performance against contracts. Manage Service Level Agreements in line with contracts, collaborating with the Operational Team to ensure they are met. Foster a culture of cross-selling within our product base to our customers. Enhance relationship development within our customer base. Regularly review and manage the collection of recharges. Collaborate closely with internal stakeholders and customers to drive the technology roadmap. Undertake reviews to draw conclusions on queries and bad debt. Monitor compliance events and provide customer Management Information Packs. Ensure a clear customer experience through the pre-planning of appointments and attendance of planned customer meetings using correct protocols. Regularly update Salesforce and ensure customer information, contractual information, and operating details are correct. Work closely with the Technical Team to identify underperforming repairs, ensuring that action plans are implemented and manage the corrective measures. Participate in the development of tender responses if required. Manage any customer complaints ensuring responses are in line with agreed SLAs and analysis is carried out. Required Skills & Qualifications: Previous experience within a customer management role is essential. Substantial knowledge of the commercial vehicle industry, particularly Contract Hire & Fleet Management. Strong relationship management skills, including high levels of influencing and persuasion. Proven technical knowledge gained through experience or qualification. Excellent verbal and numerical skills, both written and oral. Experience of budgetary cost management. Strong communication skills, both verbal and written. Sound commercial awareness. Familiarity with Salesforce or other Customer Relationship Management tools. Proven ability to manage suppliers to agreed KPIs. Flexible attitude to working hours. Fully competent in computer literacy (Office 365/Excel/Word/PowerPoint/M3). Current clean driving license. To apply for this Account Executive position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Parts Advisor Location: Brentwood Salary: £28,600 – £35,800.00 per annum Contract: Full-time, Permanent We are currently recruiting for a Parts Advisor on behalf of our client, a rapidly expanding business operating within the luxury sector. This is an excellent opportunity to join an employee-owned organisation that places strong emphasis on teamwork, quality, and long-term success. The successful candidate will play a key role within the parts and aftersales function, supporting customers, service teams, and workshops while contributing to sales growth and operational efficiency. The Role: As a Parts Advisor, your responsibilities will include: Processing parts orders, reservations, invoicing, and payments accurately and efficiently Responding to customer and aftersales enquiries in coordination with the service department Producing estimates and supporting sales targets through proactive account management and relationship building Delivering high-quality customer service via telephone, email, and face-to-face communication Assisting with parts stock control and liaising closely with workshops and service advisors Carrying out telesales activity, including cold calling, promoting offers, and maintaining customer relationships Attending automotive events, car shows, and client meetings as required About You: To be successful in this role, you will ideally have: Fluency in English and either German or Dutch Previous experience within the automotive industry, ideally within a premium or luxury environment A strong commercial mindset with the ability to contribute to sales growth and profitability Excellent communication and interpersonal skills with a customer-focused approach A professional attitude, demonstrating integrity, discretion, and attention to detail A solid technical understanding of motor vehicles and a commitment to ongoing learning Strong organisational skills and a confident, professional telephone manner A full, valid, and clean UK driving licence What’s On Offer: Additional annual leave Company pension scheme Profit-sharing scheme Health and wellbeing programme Employee discounts and discounted/free food On-site parking How to Apply: To apply for this Parts Advisor position, please submit your CV. For further information or an informal discussion, contact Sian Moseley-Moon on 01245 352332.

Parts Advisor Location: Brentwood Salary: £28,600 – £35,800.00 per annum Contract: Full-time, Permanent We are currently recruiting for a Parts Advisor on behalf of our client, a rapidly expanding business operating within the luxury sector. This is an excellent opportunity to join an employee-owned organisation that places strong emphasis on teamwork, quality, and long-term success. The successful candidate will play a key role within the parts and aftersales function, supporting customers, service teams, and workshops while contributing to sales growth and operational efficiency. The Role: As a Parts Advisor, your responsibilities will include: Processing parts orders, reservations, invoicing, and payments accurately and efficiently Responding to customer and aftersales enquiries in coordination with the service department Producing estimates and supporting sales targets through proactive account management and relationship building Delivering high-quality customer service via telephone, email, and face-to-face communication Assisting with parts stock control and liaising closely with workshops and service advisors Carrying out telesales activity, including cold calling, promoting offers, and maintaining customer relationships Attending automotive events, car shows, and client meetings as required About You: To be successful in this role, you will ideally have: Fluency in English and either German or Dutch Previous experience within the automotive industry, ideally within a premium or luxury environment A strong commercial mindset with the ability to contribute to sales growth and profitability Excellent communication and interpersonal skills with a customer-focused approach A professional attitude, demonstrating integrity, discretion, and attention to detail A solid technical understanding of motor vehicles and a commitment to ongoing learning Strong organisational skills and a confident, professional telephone manner A full, valid, and clean UK driving licence What’s On Offer: Additional annual leave Company pension scheme Profit-sharing scheme Health and wellbeing programme Employee discounts and discounted/free food On-site parking How to Apply: To apply for this Parts Advisor position, please submit your CV. For further information or an informal discussion, contact Sian Moseley-Moon on 01245 352332.

Job Title: Paint Preparation Technician (2 Positions) Location: Hungerford Salary: £32,000 per annum Working Hours Monday to Friday: 7:30am – 4:30pm Overtime available, paid at 1.5x hourly rate Overview We are currently recruiting for 2 Paint Preparation Technicians to join our team in Hungerford. This role involves working with composite panels, including fibreglass and carbon fibre materials, preparing them to a high standard for painting. Key Responsibilities Prepare composite panels for paint finishing, including: Filling imperfections Sanding surfaces to a smooth finish Ensuring panels are ready for painting Handle fragile materials such as fibreglass and carbon fibre with care Inspect surfaces to ensure quality standards are met prior to painting Work closely with the paint spraying/finishing team Maintain a clean and safe working environment Requirements Previous experience in a paint preparation, finishing, or similar role Experience working with composite materials (fibreglass/carbon fibre) is highly desirable Background in automotive, paint spraying, or finishing environments preferred Strong attention to detail and quality Ability to work with delicate materials carefully Desirable Skills Experience in automotive body shops or manufacturing environments Knowledge of paint processes and surface finishing techniques What We Offer Competitive salary of £32,000 per annum Opportunity to work with high-quality, specialist materials Supportive team environment

Location: Smithies Lane Depot, Barnsley (S71 1NL) Pay: £22.20 per hour PAYE / £28.95 Umbrella Contract: 1 Month (Immediate Start) Hours: 07:00–17:00 | Monday–Friday (4-day week, rolling day off) 🚨 Immediate Requirement We are currently recruiting for an experienced Workshop Supervisor to join a busy vehicle workshop based at Smithies Lane Depot. This is a great opportunity for a skilled automotive professional with supervisory experience to take on a hands-on leadership role within a fast-paced workshop environment. 🔍 Key Responsibilities Supervise and carry out servicing, inspection, and repair of vehicles, plant and equipment Ensure maintenance schedules are completed on time and to required standards Lead and manage workshop staff, including apprentices Prepare and oversee vehicles for MOT/HGV testing Manage maintenance planning, quality control and workshop productivity Ensure compliance with health & safety and all relevant regulations Support operational reporting and general workshop performance ✅ Requirements Level 3 Motor Vehicle qualification (or equivalent) Proven experience in fleet, HGV or workshop environments Previous supervisory or senior technician experience Strong leadership and communication skills Good knowledge of compliance, inspections and workshop operations Ability to plan workloads and meet deadlines Cat C licence and/or management or safety qualifications desirable 💡 What’s On Offer Competitive hourly rates 4-day working week (excellent work-life balance) Immediate start with fast interview process Opportunity within a well-established and busy workshop

Senior Sales Controller (Hybrid Role) | Wolverhampton Exclusive Opportunity via Reed Recruitment Reed Recruitment are proud to be working exclusively with a West Midlands Premier Automotive family, supporting the continued growth of an existing dealership in Wolverhampton — representing an exciting, innovative automotive brand newly introduced to the UK market. This is a fantastic opportunity for an ambitious automotive professional to take the next step into a hybrid leadership role, combining personal sales success with real influence over team performance and dealership operations. The Opportunity We’re looking for an experienced and driven Senior Sales Controller who can lead from the front — delivering strong personal sales while supporting the wider team and daily dealership performance. You’ll be joining an already established dealership that represents a new and emerging brand within the UK, giving you the opportunity to contribute to its growth, shape team performance, and play a key role in building long-term success. What’s in It for You • Competitive salary with strong bonus potential • Company car included • The opportunity to work with an exciting new automotive brand entering the UK market • Be part of a growing dealership with strong future potential • Real career progression within a well-respected dealer group • A varied role combining sales performance with leadership exposure Why This Role? This is more than just a sales role — it’s a chance to step up, stand out, and grow your career. You won’t just be hitting targets — you’ll be helping shape a team, supporting performance, and contributing to the continued success of a dealership representing a new and innovative brand in the UK market. Key Responsibilities • Managing the full sales process from enquiry through to vehicle handover • Driving strong personal sales performance in line with targets • Supporting daily dealership operations and overall sales performance • Assisting with team leadership, coaching, and development of Sales Executives • Monitoring KPIs, targets, and performance across the team • Supporting stock control, profitability, and finance product sales • Delivering a high standard of customer service across all channels • Managing and resolving customer queries and escalations • Supporting digital presence, online enquiries, and social media activity • Maintaining accurate records and ensuring compliance with processes and FCA standards What We’re Looking For • Proven experience within an automotive sales environment • Strong track record of achieving targets and delivering results • Confident communication, negotiation, and closing skills • A hands-on approach with the ability to lead by example • Ability to balance personal sales with team support responsibilities • Strong organisational skills and attention to detail • A driven, motivated, and results-focused mindset • Passion for the automotive industry, particularly emerging and innovative brands

Sales Manager – Brand New Dealership Launch | Wolverhampton Exclusive Opportunity via Reed Recruitment Reed Recruitment are excited to be working exclusively with a prestigious West Midlands automotive group to launch two brand-new dealerships in Wolverhampton — bringing cutting-edge, innovative automotive brands to the UK market. This is more than just a role — it’s a rare opportunity to build, lead, and shape a dealership from day one. If you’re an ambitious Sales Manager ready to take ownership, drive success, and be part of something truly exciting, this is your moment. The Opportunity We’re looking for a dynamic, driven Sales Manager who thrives on responsibility and leadership. You’ll take full control of day-to-day operations, sales performance, and team success — with the autonomy to truly make the role your own. Joining at launch stage means you’ll play a pivotal role in setting the tone, building the culture, and driving the future growth of these dealerships. What’s in It for You OTE £60,000+ with strong, uncapped earning potential No Sundays – enjoy a genuine work/life balance with a 5-day week Lead a brand-new dealership launch from the ground up Be part of the UK expansion of forward-thinking, innovative automotive brands Play a key role in a high-growth brand journey Clear career progression within a respected dealer group Full autonomy to build and shape your own team and operation Why This Role? Opportunities like this are incredibly rare. This isn’t just managing a dealership — it’s building something from scratch, leaving your mark, and sharing in its success. If you’re ready to lead, inspire, and grow alongside an exciting new brand, we want to hear from you. Key Responsibilities Take full ownership of stock control and purchasing strategy Build and nurture strong supplier relationships Oversee daily dealership operations and performance Lead from the front, engaging customers and driving sales Proactively source and value vehicles to maximise revenue opportunities Recruit, mentor, and develop a high-performing sales team Drive KPIs, performance targets, and commercial success Build a strong digital presence through social media and online channels Create a high-energy, customer-first sales environment What We’re Looking For Proven success as a Sales Manager within a dealership environment A hands-on leader who leads by example and motivates teams Strong commercial acumen with a results-driven mindset High energy, ambition, and a passion for winning and growing Ability to coach, develop, and inspire top-performing teams Genuine passion for the automotive sector, especially emerging EV and tech-led brands