Maintenance Support Specialist
Annual Salary: £42000 to £49000
Location: [Mobile across Berkshire
Job Type: Full-time,
Join our Clients team as a Maintenance Surveyor where you will play a crucial role in the investigation, identification, diagnosis, and resolution of day-to-day general maintenance issues. Reporting directly to the Operations Manager, you will provide essential technical support across your locality, ensuring efficient and effective maintenance services.
Day-to-day of the role:
Own the day-to-day technical support for your locality, facilitating the work of in-house trades delivery teams and external contractors to ensure issues are resolved at the first visit.
Conduct inspections as needed before, during, and after repairs to ensure compliance with standards.
Provide detailed specifications, including scope of works, quantities, budgeted costs, and timescales to resolve maintenance issues effectively.
Ensure that all works are completed safely, to the required standards and specifications, and to a high level of customer satisfaction.
Maintain high-quality data within the property systems and ensure a detailed local knowledge of customer, asset, and investment needs.
Continuously develop personal and professional capabilities to keep knowledge up-to-date and relevant to the role.
Required Skills & Qualifications:
Up-to-date knowledge of technical, statutory, regulatory, and legislative requirements related to maintenance service delivery, including damp and mould and Awaabs Law.
Ability to prepare and interpret specifications and schedules of work using bespoke or national/published Schedules of Rates/Works.
Proficient in planning, tracking, and forecasting the safe delivery of customer-focused services, works, and expenditure within agreed timescales and budgets.
Strong commercial acumen and knowledge of relevant health, safety, and environmental legislation with a focus on compliance.
Proficient use of IT Systems, including Microsoft Office Suite with intermediate Excel skills.
Willingness to travel within the locality, access to a car, and possession of a full UK driving licence.
Benefits:
25 Days Holiday + Bank Holidays, with an extra day every year up to 30 days.
Option to buy or sell holiday as part of our flexible benefits package.
3 additional wellbeing days and 2 paid volunteering days.
Generous matched pension scheme up to 12% and life cover at 4x salary.
Enhanced maternity/paternity/adoption pay.
Options for private medical insurance, dental insurance, and critical illness cover.
Wellbeing discounts, including gym memberships and access to a 24/7 virtual GP service.
£42,000-£49,000 per year, inc benefits Reading West, Berkshire, United Kingdom