Technical Lead

Mid-Level IT Shared Services/GBS Consultant (German Speaking) My client is a fast-growing, international consulting firm, who partner with clients to design and implement next generation operations. Due to continued growth, they are currently seeking a Mid-Level IT Shared Services/GBS Consultant to join their team. This role requires German speaking. This is a Full-Time, Permanent position. With opportunity for locations in the UK/Poland and India (Hybrid Working). With a salary of: £40,000 - £70,000 per annum (UK) Job Role: You will be responsible for supporting the analysis of IT landscapes, contributing to operating model design, and play a key role in delivering IT and cross-functional transformation projects. Essential Criteria: Experience in IT operations, IT service delivery, or enterprise systems environments. Proven experience in IT transformation and/or transition projects, including: Assessment and feasibility, Solution or operating model design and Implementation and migration. Strong project delivery experience, supporting workstreams within transformation programmes. Understanding of enterprise applications, integrations, and IT service management (ITSM). Experience with GBS or Shared Services models is highly desirable. Strong analytical, problem-solving, and stakeholder engagement skills. Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels. Ability to work in a fast-paced environment and manage/prioritise a busy workload while adhering to strict deadlines. Ability to work as part of a team as well as on your own initiative. Main Duties and Responsibilities: Support IT transformation and transition projects across the full lifecycle: assessment, design, and implementation. Contribute to IT service transitions, including application and process migration, knowledge transfer, and stabilisation. Support IT assessments across infrastructure, enterprise systems, and service delivery models. Map enterprise applications, integrations, and service processes. Support the design and implementation of IT operating models within GBS and Shared Services environments. Contribute to process standardisation and service optimisation initiatives. Support project governance, planning, and tracking across IT transformation initiatives. Manage deliverables, timelines, risks, and dependencies within assigned workstreams. Work with stakeholders across HR, Finance, Procurement, and IT teams. Support client workshops, communications, and alignment throughout transformation programmes. Contribute to transformation documentation, business analysis, and reporting. Identify opportunities for process improvements, automation, and optimisation.

Mid-Level IT Shared Services/GBS Consultant (German Speaking) My client is a fast-growing, international consulting firm, who partner with clients to design and implement next generation operations. Due to continued growth, they are currently seeking a Mid-Level IT Shared Services/GBS Consultant to join their team. This role requires German speaking. This is a Full-Time, Permanent position. With opportunity for locations in the UK/Poland and India (Hybrid Working). With a salary of: £40,000 - £70,000 per annum (UK) Job Role: You will be responsible for supporting the analysis of IT landscapes, contributing to operating model design, and play a key role in delivering IT and cross-functional transformation projects. Essential Criteria: Experience in IT operations, IT service delivery, or enterprise systems environments. Proven experience in IT transformation and/or transition projects, including: Assessment and feasibility, Solution or operating model design and Implementation and migration. Strong project delivery experience, supporting workstreams within transformation programmes. Understanding of enterprise applications, integrations, and IT service management (ITSM). Experience with GBS or Shared Services models is highly desirable. Strong analytical, problem-solving, and stakeholder engagement skills. Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels. Ability to work in a fast-paced environment and manage/prioritise a busy workload while adhering to strict deadlines. Ability to work as part of a team as well as on your own initiative. Main Duties and Responsibilities: Support IT transformation and transition projects across the full lifecycle: assessment, design, and implementation. Contribute to IT service transitions, including application and process migration, knowledge transfer, and stabilisation. Support IT assessments across infrastructure, enterprise systems, and service delivery models. Map enterprise applications, integrations, and service processes. Support the design and implementation of IT operating models within GBS and Shared Services environments. Contribute to process standardisation and service optimisation initiatives. Support project governance, planning, and tracking across IT transformation initiatives. Manage deliverables, timelines, risks, and dependencies within assigned workstreams. Work with stakeholders across HR, Finance, Procurement, and IT teams. Support client workshops, communications, and alignment throughout transformation programmes. Contribute to transformation documentation, business analysis, and reporting. Identify opportunities for process improvements, automation, and optimisation.

Reed Technology is partnering with a public sector organisation to recruit a Data Specialist on a 2-year fixed-term contract. You will work across the full range of data activities, supporting the migration from a private cloud-hosted Microsoft SQL Server system into Dynamics 365. This role combines data migration, transformation, and business intelligence, ensuring high-quality data delivery alongside actionable insights through Power BI. Key Responsibilities: Deliver the end-to-end data migration lifecycle, including extraction, profiling, cleansing, validation, transformation, and loading into Dynamics 365 Sales CRM. Translate business requirements into data mapping specifications, aligning legacy data with Dynamics 365 structures. Execute and validate data loads using appropriate tools and ETL processes. Create and maintain Power BI reports and dashboards to support business insights. Collaborate with technical teams and stakeholders to support testing and ensure data quality. Required Skills & Qualifications: Experience in a similar data-focused role, working on data migration, transformation, or ETL activities. Strong working knowledge of SQL Server and handling structured data. Experience with Dynamics 365 and Power BI. Familiarity with data mapping, cleansing, and validation processes. Understanding of Microsoft cloud technologies (Azure, Power Platform, Microsoft 365). Experience with tools such as Power Query, Azure Data Factory, or other ETL solutions. Exposure to test migrations or UAT support. Awareness of data quality, governance, and best practices. Strong communication skills, with the ability to work with both technical teams and business stakeholders. Desirable: Microsoft certifications (e.g. PL-300, DP-900, DP-300, MB-260) Benefits: 2 year Fixed-term contract. Salary up to £50,000 / annum (DOE) Hybrid working (2 days in the office / 3 days remote)

Technical Support Analyst Knutsford- on site £30K - £32K A Technical Support Analyst is required for our technology client. You will provide advanced technical support across platforms and services. You’ll handle escalated issues, troubleshoot complex faults, and work closely with internal teams to deliver excellent customer outcomes. Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on‑prem systems Escalate complex issues to Level 3 with clear documentation Communicate professionally with customers and internal teams Experience required: 2+ years’ experience in enterprise IT support Strong Windows Server, Linux, networking, SQL Server, and Active Directory knowledge Experience with cloud platforms (Azure/GCP), containers, and scripting Comfortable working to SLAs with a customer‑focused mindset

We are currently seeking an outside ir35 contract Microsoft Fabric Implementation Specialist/Data Architect /Azure Cloud engineering to join our team. This role is crucial for our clients transition from Synapse Analytics to Microsoft Fabric, addressing both technical and skills gaps. The successful candidate will report directly to the project lead and will be instrumental in integrating and implementing Microsoft Fabric within our Azure environment. Day-to-Day of the Role: Design and manage Azure tenant including networking, security, and identity management with Entra. Handle capacity setups, monitoring, and cost management effectively. Onboard source systems and integrate API and file-based data flows. Manage both batch and streaming data processes. Work closely with networking elements such as data gateways, private links, and VPNs. Collaborate with third-party partners and internal teams to ensure seamless integration and functionality. Facilitate on-site knowledge transfer and manage stakeholder communications effectively. Required Skills & Qualifications: Proven expertise in Azure Cloud Engineering, data architecture, and Microsoft Fabric implementation. Strong experience in handling Azure tenant design, networking, security, and identity management. Proficient in API and file integrations, as well as managing batch and streaming data. Excellent stakeholder management skills and ability to communicate technical concepts in simple terms. Public sector experience is preferred but not essential. Ability to work independently and as part of a team. Benefits: Flexible hybrid working arrangements after initial on-site integration. Opportunity to work within a dynamic team and contribute to significant projects. How to Apply: Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this position. Ensure your application highlights your expertise in Azure Cloud Engineering and Microsoft Fabric implementation. This role is an excellent opportunity for a specialist looking to make a significant impact in a large-scale data transition project. We are keen to onboard someone who can quickly integrate with our team and contribute to the project's success.

Systems Engineer – UK MoD & Government Systems Location: Redhill (UK) Salary: £45,000 to £50,000 Are you an experienced Systems Engineer with a passion for delivering secure, technically robust solutions for government and defence environments? This is an exciting opportunity to play a key role in designing, configuring and delivering mission‑critical systems that support national security and operational capability. You’ll join a proactive engineering team working on complex, high‑impact projects across the UK. What you’ll be doing You’ll be responsible for delivering end‑to‑end technical support across government and defence projects, including: Designing and configuring systems for MoD/Government programmes. Liaising with project teams to support timely and accurate delivery of assigned work. Testing and evaluating new equipment to ensure compliance with technical specifications. Ensuring all technical documentation and drawings are produced to a high standard. Verifying equipment and software against project requirements and performance criteria. Visiting customer sites when required to support project roll‑outs and technical activity. Defining IP structures and providing technical guidance for system implementations. Supporting customer meetings, future system enhancements, and solution planning. Participating in the MoD/Government duty engineering rota, offering technical support when needed. What we’re looking for To thrive in this role, you’ll bring: Strong understanding of networks and system design within secure or regulated environments. The ability to take ownership of tasks, make sound decisions and follow through to completion. Experience interpreting and delivering technical requirements for complex engineering projects. Confidence in producing accurate documentation and working closely with cross‑functional teams. Eligibility to obtain, or already hold, UK Security Clearance (SC or DV depending on project needs). A relevant engineering degree or equivalent experience is preferred, but strong practical experience in MoD/Government or secure systems engineering is equally valued. Why this role stands out You’ll work on high‑priority, technically complex government programmes that genuinely make a difference. Every day brings fresh challenges — from system design to field support and high‑level technical problem solving. You’ll join a forward‑thinking engineering environment with opportunities for long‑term growth. The work is diverse, meaningful and ideal for engineers who enjoy autonomy, responsibility and contributing to national capability. What’s on offer A competitive salary package (market range typically £45,000 to £50,000, depending on experience). Long‑term progression opportunities within government and defence engineering pathways. Exposure to cutting‑edge communications, ICT and secure network technologies.

Network Engineer – Redhill, Surrey Salary: £40,000 to £50,000 + Car Allowance Department: Engineering Are you a technically strong Network Engineer who loves solving complex problems, improving network performance and keeping critical systems secure? This role offers a brilliant opportunity to work across internal and customer networks, supporting everything from day‑to‑day operations to specialist secure environments. If you enjoy designing, building, testing and managing networks — and being the person others turn to for expert advice — this could be the ideal next step. What you’ll be doing Network Design, Build & Support Acting as the centre of excellence for network design and management. Leading by example and developing strong technical expertise in bespoke systems and networks. Designing, building, testing and commissioning internal and occasional customer networks. Troubleshooting routing, compression and acceleration processes in long‑latency environments. Maintaining configuration documents, schematics and technical support guides. Ensuring the highest levels of network security across internal and external environments. Technology Expertise You’ll work with a wide range of technologies, including: Fortinet Fortigate (FortiManager/FortiAnalyzer) Cisco routers (29xx, 83xx, 4xxx – IOS‑XE) Cisco switches (29xx, 93xx) Linux, crypto, VPN, IP SLA, BGP, OSPF, IPSEC, VOIP QoS Cross‑team & Customer Support Analysing logs to identify trends and propose improvements. Supporting both internal colleagues and external customers. Producing SLA reports and making recommendations based on performance insights. Acting as an escalation point for complex network support issues. Participating in a weekend/out‑of‑hours emergency support rota. What we’re looking for Essential Skills & Experience Minimum FCSS/FCP and/or CCNA/CCNP or equivalent. At least 5 years’ hands‑on, multi‑network experience. Strong technical ability across Fortinet, Cisco, VPN, routing protocols and secure network technologies. Excellent customer‑facing skills — comfortable supporting users by phone and in person. Ability to gain DV Security Clearance. Highly organised with a proactive, can‑do attitude. Strong communication and documentation skills. Desirable Extras Background in telecommunications or satcom/maritime networks. Experience with MPLS, 802.1x, multicasting. Knowledge of Linux, Docker and Python. Why this role is challenging (and rewarding) Balancing multiple priorities while delivering high levels of customer satisfaction. Maintaining secure, high‑performance networks under pressure. Training others and supporting their development. Handling rapid‑response escalations and urgent out‑of‑hours issues.

Senior Network Engineer Lewes, East Sussex Full-Time | Permanent £42,000 – £46,000 per annum 37 hours per week (Monday–Friday) The Opportunity We are looking for a Senior Network Engineer to join a well-established and dynamic internal IT team based in Lewes. Reporting to the Network Team Leader, you will play a key role in supporting and evolving a large-scale enterprise network estate. This is a hands-on role, offering the opportunity to work across WAN, LAN, WLAN, and network security, while contributing to both operational support and project-based network improvements. Key Responsibilities Maintain and support WAN, LAN, and Wireless LAN connectivity across multiple locations Deploy, configure, and support edge routers and security firewalls Contribute to the design and implementation of network solutions Monitor network health, performance, and overall environment stability Perform fault finding, troubleshooting, and root cause analysis Support development of network standards, configurations, and best practices Assist with hardware lifecycle planning and replacement strategies Produce and maintain clear technical documentation and procedures Work closely with vendors, suppliers, and internal stakeholders Provide on-site support and installations when required Ensure adherence to organisational policies and security standards Skills & Experience Required CCNA (or equivalent certification) – essential CCNP – highly desirable Proven experience supporting enterprise-scale network environments Strong background with: Firewalls & VPNs (Cisco ASA, Checkpoint) Routing protocols & network design principles WAN technologies and monitoring Campus LAN and Wi-Fi networks QoS in WAN/LAN environments Experience with SD-WAN (Arista preferred) Knowledge of Cisco wireless networks (Juniper exposure beneficial) Excellent network troubleshooting and diagnostic skills Experience using tools for traffic analysis, performance monitoring, and capacity planning Personal Attributes Strong problem-solving mindset with attention to detail Ability to work independently and take initiative Comfortable working in a fast-paced, collaborative team environment Quick learner with the ability to apply new knowledge effectively Excellent communication and stakeholder engagement skills Why Apply? Join a forward-thinking organisation with a modernising network environment Be part of a skilled and collaborative network team Opportunities to work with emerging technologies including SD-WAN and next-gen wireless Competitive salary and stable, long-term career opportunity Great benefits included

A public sector organisation based in Brent is seeking an experienced NEC Developer to join a major transformation programme within its Housing service to support a critical system re-implementation. This programme will significantly improve services for tenants and leaseholders, enable better cross-departmental collaboration, and deliver a single, joined-up view of customers. You’ll play a key role in modernising systems to enhance reporting, streamline data management, and improve income collection processes. This is an initial 6-month contract with hybrid working available, the daily rate is up to £550 per day outside IR35. Key Responsibilities Lead the development and configuration of NEC Housing systems, supporting a full re-implementation Work directly with Housing stakeholders to translate business requirements into technical solutions Provide deep expertise across NEC Housing data structures and database design Support the integration of ~4,500 leasehold properties into the system Enable improved KPI reporting, operational insights, and financial processes Implement automation and support the rollout of customer portal functionality Reduce duplication by consolidating data across multiple core applications Deliver knowledge transfer to internal staff to ensure long-term sustainability About You We’re looking for a specialist who combines technical expertise with Housing domain knowledge: Proven experience as an NEC Developer (Housing system essential) Strong understanding of NEC Housing database architecture and data models Demonstrable experience working on system implementations or large-scale transformation programmes Knowledge of housing management processes (rent, service charges, leasehold management) Experience improving reporting, MI, and KPI frameworks Ability to engage with non-technical stakeholders and translate requirements effectively Experience in local government or social housing environments is highly desirable

Overview We are seeking an experienced Service Delivery Director to lead delivery across a high-profile, mission-critical defence programme. This is a senior leadership role with full accountability for end-to-end service delivery, financial performance, and customer outcomes within a secure MOD environment. You will operate at a strategic level, driving service excellence across multiple contracts while leading a team of Service Directors and managing key customer and supplier relationships. Key Responsibilities Lead the delivery of multiple services in line with contractual SLAs and KPIs Own full P&L accountability, ensuring commercial performance and cost optimisation Drive continual service improvement through structured Service Improvement Plans Provide governance for service transition and acceptance into live environments Manage and develop high-performing service delivery teams Build strong partnerships with MOD stakeholders and external suppliers Identify and deliver account growth and incremental revenue opportunities Ensure effective risk management, supplier governance, and operational control Skills & Experience Proven experience operating at Service Delivery Director / Head of Service level Strong background within MOD / defence or highly secure environments Deep understanding of ITIL-based service management frameworks Demonstrable commercial ownership (P&L, cost control, revenue growth) Experience managing complex, multi-supplier service environments Strategic mindset with the ability to operate at both executive and operational levels Familiarity with Agile delivery environments Why Apply? Lead delivery on a high-impact national security programme Operate within a senior leadership team shaping strategic outcomes Opportunity to influence service transformation, innovation, and growth Work in a stable, long-term defence environment with clear visibility of pipeline Next Steps If you are a senior service leader with experience in secure or defence programmes, we would welcome a confidential discussion. 📩 Please apply or send your most up-to-date CV to learn more.