We are currently recruiting for a Sales Administrator to join a well-established and growing organisation on a fixed-term basis. This role is crucial for ensuring the efficient processing of customer orders and supporting a high level of service delivery across the business. As a Sales Administrator, you will work closely with internal teams and customers to manage the full order lifecycle, ensuring accuracy, efficiency, and clear communication at all stages.
Day-to-day of the role:
Process customer orders accurately using internal systems.
Maintain and update customer records, including account details and pricing information.
Send order confirmations and manage updates throughout the order process.
Liaise with internal departments to coordinate scheduling and delivery requirements.
Communicate with customers regarding order progress and any delays.
Support international orders, including the preparation of relevant documentation.
Coordinate with suppliers where needed to ensure timely delivery.
Handle queries and resolve issues in a professional and efficient manner.
Required Skills & Qualifications:
Previous experience in a sales support, customer service, order processing, or administrative role.
Strong attention to detail with a high level of accuracy.
Excellent organisational and time management skills.
Confident communication skills with the ability to build relationships.
Comfortable working with systems and Microsoft Office, particularly Excel and Outlook.
Ability to manage multiple priorities in a fast-paced environment.
Desirable:
Experience within a manufacturing, FMCG, or similar environment.
Knowledge of export processes or international shipping.
Benefits:
Competitive hourly rate.
Opportunity to work within a dynamic team in a fast-paced environment.
Gain valuable experience in handling international orders and export processes.
To apply for this Sales Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.