Registered Manager

Housing Officer Hourly Rate: £17.85 PAYE or £23.20 via Umbrella Location: Kirklees Job Type: Contract Join a leading local authority in Kirklees as a Housing Officer, where you will provide a robust housing management service. This role includes income collection, efficient property turnaround, and managing tenancies and leaseholder relations in line with current legislation. This position is ideal for someone with prior housing experience, excellent communication skills, and the ability to immediately take on housing duties. Day-to-day of the role: Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities. Promote resident engagement and empowerment, and develop partnership working. Utilise a problem-solving and flexible approach when working with tenants and customers, aiming for positive outcomes and using mediation skills to handle difficult situations. Collaborate with the Housing Manager/Services Manager and other Housing Officers to monitor, analyse, and deliver improvements across all relevant performance indicator areas to increase customer satisfaction. Prepare professional and clearly written communications for colleagues, partners, and customers. Required Skills & Qualifications: Proven experience in housing management or a similar role. Excellent communication and interpersonal skills. Ability to start and effectively manage housing duties immediately. Strong problem-solving skills and flexibility in handling various tasks. Experience in writing professional communications and reports. Benefits: Competitive hourly rate. Opportunity to work within a leading local authority. Engage in meaningful work that directly impacts tenants and communities. To apply for this Housing Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Housing Officer Hourly Rate: £17.85 PAYE or £23.20 via Umbrella Location: Kirklees Job Type: Contract Join a leading local authority in Kirklees as a Housing Officer, where you will provide a robust housing management service. This role includes income collection, efficient property turnaround, and managing tenancies and leaseholder relations in line with current legislation. This position is ideal for someone with prior housing experience, excellent communication skills, and the ability to immediately take on housing duties. Day-to-day of the role: Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities. Promote resident engagement and empowerment, and develop partnership working. Utilise a problem-solving and flexible approach when working with tenants and customers, aiming for positive outcomes and using mediation skills to handle difficult situations. Collaborate with the Housing Manager/Services Manager and other Housing Officers to monitor, analyse, and deliver improvements across all relevant performance indicator areas to increase customer satisfaction. Prepare professional and clearly written communications for colleagues, partners, and customers. Required Skills & Qualifications: Proven experience in housing management or a similar role. Excellent communication and interpersonal skills. Ability to start and effectively manage housing duties immediately. Strong problem-solving skills and flexibility in handling various tasks. Experience in writing professional communications and reports. Benefits: Competitive hourly rate. Opportunity to work within a leading local authority. Engage in meaningful work that directly impacts tenants and communities. To apply for this Housing Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Contracts Manager – Housing Services Location: Oldham / Hybrid working Pay: £26.87 to £28.51 per hour (PAYE) Job Type: Full-time, 37 hours per week Join our client in Oldham as a Contracts Manager, where you will lead the delivery of key housing services, ensuring our housing stock is safe, compliant, and delivers high-quality services for residents. This role is crucial in managing a varied portfolio of contracts, including high-value long-term housing agreements. Day-to-day of the role: Manage high-value housing contracts, including long-term PFI agreements. Monitor contract performance, budgets, and service delivery to ensure compliance with housing, building safety, and legal requirements. Lead procurement of contractors, consultants, and partner organisations. Oversee major housing projects and capital programmes like the Warm Homes programme, improving energy efficiency and tackling fuel poverty across the borough. Manage financial planning, budgets, and reporting. Collaborate with partners such as NHS, Registered Providers, and contractors to deliver integrated services. Prepare reports and present to senior leaders, boards, and elected members. Manage risk, governance, and performance across housing services. Support and develop a small team of housing professionals. Required Skills & Qualifications: Proven experience managing high-value contracts in housing or a similar sector. Strong leadership skills with experience managing and motivating teams. Excellent communication and stakeholder management skills. Experience working with multiple partners and senior stakeholders. Strong project and programme management skills. Knowledge of housing legislation and compliance requirements. Experience managing budgets and delivering value for money. Desirable: Degree or professional qualification in Housing, Construction, Management. Project management qualification (e.g., PRINCE2). Experience with PFI contracts or housing programmes. Benefits: Opportunity to manage high-profile housing programmes. Work at the heart of improving housing and communities in a collaborative, partnership-led environment. Strong organisational values focused on fairness, openness, and accountability. Car allowance for necessary travel. Additional Information: Occasional evening and weekend meetings may be required. Travel across sites required. Our Clients Values: They are committed to fairness and equality, openness and transparency, accountability and responsibility, working together, and respect for our communities. To apply for the Contracts Manager position in Housing Services, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Our client, Brent Council, is seeking an agency Social Worker for its Unaccompanied Asylum-Seeking Children (UASC) team. The assignment will last at least 6 months. Please let me know if you are interested? Or can you refer a friend for £300 if placed? The role will involve the following: Working with UASC and older asylum seekers including the LAC process Carrying out Merton Complaint Age Assessment Report writing Carrying out Human Rights Assessment Working within the immigration legal system in relation to age assessment, NRPF etc Requirements of the role: Qualified Social Worker Fully Social Work England registered 3 years post-qualified experience in employment of a local authority (DFE rules) Extensive experience in carrying out Merton Compliant Age Assessment Experience working with UASC and older asylum seekers understands the LAC process Experience in carrying out Human Rights Assessment Good knowledge how the immigration legal system works in relation to age assessment, NRPF etc Please apply online or contact Lindsey Morgan asap to discuss in more detail. We are offering £250 joining bonus for new starters with Reed. Alternatively, we are offering £300 if you refer a friend or colleague and they are placed successfully into this or any other QSW role.

Our client, Brent Council, is seeking an agency social worker to do project-style work, working on high-cost care packages. Pay rate £32 umbrella. This role will last 3-4 months initially. The role will involve the following: Complex work Care Act 2014 including eligibility, assessment and care planning Person-centred assessments Using Mosaic case management system Please let me know if you are interested? Or can you refer a friend for £300 if placed? Requirements of the role: Qualified Social Worker Fully Social Work England registered Must have significant post-qualified experience in adult social care Strong background in managing complex social care cases In depth understanding of the Care Act 2014 and its statutory requirement including eligibility, assessment and care planning. Demonstratable ability to carry out person- centred assessments Please apply online or contact Lindsey Morgan asap to discuss in more detail. We are offering £250 joining bonus for new starters with Reed. Alternatively, we are offering £300 if you refer a friend or colleague and they are placed successfully into this or any other QSW role.

Housing Technical Support Officer (Temporary) Location: Maidenhead, SL6 (Hybrid – 1 day per week in office) Rate: £15.66 PAYE / £19.79 Umbrella per hour Contract: 1 x 12-month contract 1 x 3-month contract (with potential extension) Hours: Full-time Start: Immediate About the Role We are seeking two Housing Technical Support Officers to provide essential administrative and technical support across Housing and Public Protection Services. This includes supporting teams within: Environmental Health (Residential Services, Environmental Protection, Commercial Services) Trading Standards Community Safety This is a varied and fast-paced role where you will play a key part in ensuring efficient service delivery. Key Responsibilities You will be part of a busy technical admin team supporting the housing service, with duties including: Raising and processing invoices Managing utility bills Raising purchase orders (POs) Providing administrative support to Environmental Health Officers Processing food registration applications Supporting Trading Standards activities Managing shared mailboxes (team of 4 managing 9 mailboxes) Conducting Land Registry searches Investigating and resolving queries effectively Using systems and tools to handle issues appropriately (e.g. differentiating between residential and public area cases) About You We are looking for candidates who are: Highly organised with strong administrative skills Comfortable handling high volumes of work across multiple tasks Proactive problem-solvers with good attention to detail Able to work effectively within a team and independently Confident managing shared inboxes and prioritising workloads Desirable: Experience within a local authority or public sector environment Familiarity with housing, environmental health or regulatory services Candidates without local authority experience will still be considered if they have relevant transferable skills and a genuine interest in working within a council environment. We encourage applicants to research the services prior to interview. Additional Information Hybrid working (1 day per week in the office) Microsoft Teams interviews Free on-site parking (permit provided) Immediate start available Apply Now If you're looking for a dynamic administrative role within a supportive team and want to make a difference in local public services, we’d love to hear from you.

Job Description – Operations Lead Location: Manchester (M14) Permanent | Part-Time Salary: £45,000 pro rata Role Overview We are seeking an experienced and highly organised Operations Lead to oversee the smooth running of a busy care service. This is a key leadership role, ideal for someone with a strong background in care home management who is confident, proactive, and able to take ownership of operational performance. You will play a crucial role in ensuring compliance, maintaining high standards, and supporting both staff and service users, while helping to modernise and streamline processes. Purpose of the Role - Manage day-to-day operational and administrative functions - Ensure compliance with CQC standards and policies - Oversee financial processes and spending overview - Support digitisation of systems - Build relationships with stakeholders Key Responsibilities Operational Management - Oversee daily operations - Maintain policies, procedures, risk assessments - Prepare for audits and inspections - Manage safeguarding and ensure safety - Ensure GDPR compliance Financial Oversight (Non-Bookkeeping) - Monitor payments in/out - Oversee budgets and spend - Work with administrator/bookkeeper - Support funding processes Leadership & People Management - Manage administrator/bookkeeper - Support wider team - Build relationships with staff and families - Communicate confidently - Promote positive culture Compliance & External Relationships - Liaise with HR provider - Build relationships with local authorities and commissioners - Ensure regulatory compliance - Support admissions and funding decisions Service Improvement - Lead digital transformation - Improve efficiency - Analyse data and reports - Identify improvements About You - Experience in care home management is advantageous - Strong leadership and communication skills - Highly organised and proactive - Tech-savvy - Able to handle complex situations calmly Qualifications & Requirements - Level 5 relevant qualification - Experience in care operations - Knowledge of CQC and safeguarding - Driving licence advantageous Working Pattern 25 Hours per week Monday to Friday, flexible hours (e.g. 9:30am – 2:30pm) Benefits - Annual pay review (October) - Christmas bonus - Attendance bonus - Free parking Please contact Victoria 0161 413 3617 Victoria.baillie@reed.com

Care Manager Annual Salary: £29,000 - £35,000 Location: Office, Home, Community Job Type: Full-time / Flexible Hours We are seeking a Care Manager to assist a team of experienced neurological case managers. This role primarily focuses on enhancing the quality of care provided to clients with neurological and/or complex traumatic injuries, while also overseeing aspects of HR such as recruitment and retention of care staff. The ideal candidate will be an integral team member, effectively collaborating with case managers and the HR department. Day-to-Day Responsibilities: Care Coordination: Assist in the development and implementation of comprehensive care plans and risk assessments. Regularly update client home files and ensure compliance with health and safety standards. Monitor the effectiveness of care delivery and suggest improvements. Support case managers in managing complex client cases and ensuring high standards of care. Act as a liaison between clients, their families, and the care team to ensure effective communication and service delivery. HR and Recruitment: Lead the recruitment process for care staff, ensuring a high calibre of applicants through effective advertising and interviewing techniques. Conduct induction sessions for new staff, focusing on high-quality care standards and client-specific needs. Implement training programs that enhance the skills of care staff, particularly in areas related to neurological and complex care needs. Oversee the maintenance of HR documentation, ensuring all processes are compliant with legal and regulatory standards. Required Skills & Qualifications: Proven experience in care coordination or a similar role within a healthcare setting, with a strong focus on neurological or complex care. Excellent understanding of care planning, risk assessment, and patient confidentiality. Strong recruitment and staff management skills, with the ability to identify and nurture talent in care provision. Exceptional organisational and communication skills. Knowledge of healthcare regulations, particularly those set by the Care Quality Commission. Ability to handle sensitive information with high levels of confidentiality and compliance with GDPR. Benefits: Competitive salary range of £28,500 - £35,000. Flexible working hours with options for home and community-based work. Opportunities for professional development and training in specialized areas of care. Supportive and inclusive work environment that values high-quality care and employee well-being. To apply for the Care Manager position, please submit your CV and a cover letter detailing your relevant experience in care coordination and your interest in this role.

Selective Licensing Applications Officer Location: Oxford (Hybrid Working) Pay: Up to £14.24 per hour Hours: Part-time, 22 hours per week Contract: Agency contract with potential to convert to a Fixed Term Contract (up to 1 year) Start Date: Immediate About the Role Following government approval (Selective Licensing Scheme), all private rented homes in Oxford have required a licence since September 2022. With nearly half (49.3%) of homes in the city privately rented, this is a vital initiative to ensure landlords meet required safety and management standards. We are now seeking a Selective Licensing Applications Officer to join our established and dynamic team responsible for delivering this important service to Oxford residents. What You’ll Be Doing This is a varied and fast-paced role where no two days are the same. Your responsibilities will include: Processing licence applications using detailed procedures and specialist systems Handling a high volume of customer enquiries via phone and email Providing excellent customer service to landlords, tenants, and stakeholders Accurately managing and inputting data Keeping up to date with changes in legislation and adapting processes accordingly About You We’re looking for someone who is: Enthusiastic, motivated, and proactive Detail-oriented with strong organisational skills Comfortable working in a fast-paced environment Quick to learn and able to retain complex information Experienced in delivering excellent customer service A strong communicator, both written and verbal A team player who enjoys working collaboratively What We Offer Full training to support your development in the role Entry-level opportunity with clear progression pathways Access to a Career Grade Scheme, allowing movement to higher pay grades based on performance Hybrid working arrangements Opportunity to secure a longer-term contract with the Council Why Join Us? This is a fantastic opportunity to join a committed and supportive team, contribute to a high-impact public service, and build a career within local government. Your work will directly support the safety and quality of housing across Oxford. Apply Now If you have a keen eye for detail, a passion for customer service, and are ready to develop new skills in a rewarding environment, we would love to hear from you.

Our client, Suffolk County Council, is seeking an agency Team Manager for its Integrated Front Door / MASH role. The assignment will last at least 3 months, paid at £45.50 per hour. The office is based in Ipswich. Please let me know if you are interested? Or can you refer a friend for £300 if placed? The role will involve the following: Managing Safeguarding triage Overseeing complex / high-risk cases Leading the team Providing supervision and coaching Quality assurance and performance oversight Location: Landmark house, Ipswich, IP1 5PF Hybrid: 3 days on site and 2 days WFH. Requirements of the role: Qualified Social Worker Fully Social Work England registered 3 years post-qualified experience in employment of a local authority (DFE rules) Must have Team Manager experience. Must have MASH / Front Door knowledge and skills Please apply online or contact Lindsey Morgan asap to discuss in more detail. We are offering £250 joining bonus for new starters with Reed. Alternatively, we are offering £300 if you refer a friend or colleague and they are placed successfully into this or any other QSW role.