Property Manager

Lettings Service Assistant – Temporary (6 Months) Location: Coventry Hours: 37 hours per week (Monday–Friday) Salary: £30,080 per annum or £15.63 (PAYE) per hour Start: Immediate We are currently recruiting for a Lettings Service Assistant on behalf of a reputable housing association based in Coventry. This is a fantastic opportunity to join a busy and supportive team and gain valuable experience within a fast-paced housing environment. The Role This is a varied and hands-on position where you will support the Lettings team with administration, tenancy processes, and customer service delivery. You will play a key role in ensuring day-to-day operations run smoothly while delivering a positive experience for residents. Key Responsibilities Managing and responding to customer enquiries Supporting tenancy administration (including council tax, utilities, and accounts) Assisting with property marketing and listings Processing referrals and supporting the allocation of properties Maintaining accurate records and housing data Managing keys, fobs, and access arrangements Supporting compliance tasks, including reporting and returns What We’re Looking For Previous administration and/or housing or customer service experience Strong communication and organisational skills Ability to manage a busy workload and prioritise effectively Good IT skills with strong attention to detail A proactive, professional, and team-oriented approach Why Apply? This is a great opportunity to develop or build on your experience within a housing and lettings environment, working as part of a supportive and collaborative team.

Housing Assistant Job Type: Full-time, Temporary Contract Location: Huddersfield, Hybrid (1 day in office) Salary: £13.26 PAYE per hour Join our Empty Homes Team and play a crucial role in facilitating the letting of Council homes. This position offers a flexible schedule with hybrid working options, allowing you to work from home most of the week while contributing significantly to community housing solutions. Day-to-day of the role: Carry out all administrative tasks related to the receipt of keys and termination of tenancies, including checking relevant documentation. Develop high-quality, informative adverts in consultation with Neighbourhoods Housing Officers to enable intelligent lettings. Monitor vacant properties to ensure they are secured and that repair works are progressing until let. Allocate properties and garages in accordance with the Council's Allocation Policy and Choice Based Lettings system, ensuring sustainable tenancies. Manage offers and refusals efficiently to reduce re-let times and minimise rent loss. Liaise with Estate Caretakers regarding maintenance work for void gardens. Organise accompanied viewings and multi-viewings, coordinating with the Empty Homes Officer to ensure proper setup. Work closely with partners such as the Accessible Homes Team to ensure appropriate use and turnaround of properties that are adapted or suitable for adaptation. Required Skills & Qualifications: Experience in administrative roles, preferably within housing or real estate. Strong organisational skills and the ability to handle multiple tasks simultaneously. Excellent communication skills, both written and verbal. Proficiency in using housing management systems and Microsoft Office. Ability to work independently and as part of a team. Knowledge of housing legislation and policies is advantageous. Benefits: Access to a dedicated consultant for ongoing support. Secure, user-friendly online system for timesheet management. Self-service portal for holiday requests, payslips, and employment documents. Access to free training, discount clubs, healthcare options, and reward schemes. Inclusion in pension schemes, paid holiday arrangements, and maternity benefits. Opportunities to work with a range of leading UK employers across the public and private sectors. To apply for the Housing Assistant position, please submit your CV detailing your relevant experience and why you are interested in this role.