Project Manager

Business Analyst £45,000 6 Month FTC East Midlands (Hybrid working) We are working exclusively with a large, forward-thinking organisation seeking a Business Analyst to join their Digital & Technology team. This is an exciting opportunity to play a key role in delivering impactful digital and business change initiatives across a complex, multi-stakeholder environment. You will work closely with stakeholders to understand business needs, identify improvement opportunities, and support the successful delivery of projects from concept through to implementation. Key Responsibilities Elicit, analyse and document business and user requirements, translating these into clear deliverables (epics, features, user stories) Conduct business process mapping (As-Is / To-Be) and gap analysis to support transformation initiatives Engage with stakeholders across the organisation through workshops, interviews and collaboration sessions Support development of business cases, project documentation, and options appraisals Define acceptance criteria and ensure alignment with business objectives Perform impact assessments across systems, processes, and operating models Work within and support Agile delivery environments, including prioritisation of requirements Facilitate smooth transition of delivered solutions into operational use, including testing and rollout support Key Skills and Experience We’re looking for an experienced Business Analyst with a strong blend of analytical, stakeholder engagement, and delivery skills. Essential: Proven experience in requirements gathering, analysis and documentation Strong business process mapping/modelling experience Excellent stakeholder management and communication skills Ability to analyse complex business problems and propose practical solutions Strong organisational skills with the ability to manage multiple projects simultaneously Experience working in a customer-focused or user-centred environment Desirable: Experience working in an Agile environment Exposure to higher education or complex public sector organisations Relevant certifications (e.g., BCS/ISEB Business Analysis) If you’re a proactive Business Analyst looking to make a real impact within a dynamic organisation, please apply using the link.

Project Manager - Higher Education £50,000 6 Month FTC East Midlands (Hybrid working) We are partnering with a large, progressive organisation to recruit a Project Manager into a growing Digital & Technology function. This is a fantastic opportunity to lead and deliver a range of digital, infrastructure, and business change projects within a complex environment. You’ll take ownership of projects from initiation through to delivery, ensuring they are completed on time, within budget, and aligned to wider organisational priorities Key Responsibilities Manage the end-to-end delivery of projects, from business case through to implementation and closure Develop and maintain project plans, milestones, RAID logs, and KPIs to track progress and risks Apply and champion Agile and best practice project management methodologies Monitor performance against timelines, budgets, and objectives, ensuring transparency and control Build strong relationships and manage engagement with stakeholders across the organisation Provide clear and concise reporting to governance forums, project boards, and senior stakeholders Oversee project risks, dependencies, and issues, ensuring appropriate mitigation strategies are in place Support procurement activities and ensure compliance with organisational policies and standards Key Skills and Experience We’re looking for an experienced Project Manager who thrives in a fast-paced delivery environment and is confident managing multiple projects and stakeholders. Essential: Proven experience delivering end-to-end digital, IT, or transformation projects Strong knowledge of project management methodologies (Agile, Waterfall, or hybrid approaches) Experience managing budgets, resources, risks, and project governance Excellent stakeholder management and communication skills, including working with senior leaders Ability to lead and coordinate project teams to deliver high-quality Strong analytical and problem-solving skills, with the ability to make data-driven decisions Desirable: Project management certification (e.g., PRINCE2, Agile, MSP) Experience within higher education or large, complex organisations If you’re a delivery-focused Project Manager looking for your next challenge within a dynamic and evolving organisation, please apply using the link provided.

Dynamics Lead Developer – D365 / Azure Dynamics 365 CRM, Genesys Cloud CX, Azure, .NET/C#, Agile, Digital products, CI/CD, Power Platform, Azure Functions, Service Bus, API integrations, Terraform, Azure DevOps, Infrastructure as Code (IaC), Microsoft Power Platform tools (Power Automate, Power Apps, Dataverse), DevOps practices 6 months initial contract £500-£600 per day via Umbrella 2 days per month in Bedford Join our Tech & Change team as a Lead Developer, where you will guide development on one or a small number of related project teams. This role is pivotal in leading the development of our Dynamics 365 CRM and Genesys Cloud CX solutions, as well as integrations into our broader Azure-based architecture. Day-to-Day of the Role: Lead the development of digital products using D365 CRM, .NET/C#, and Azure services, ensuring efficient, modular, and maintainable code. Produce testable code complete with unit and integration tests. Establish and enforce coding standards, engineering practices, and CI/CD approaches across D365 and related integrations. Define and establish reusable engineering patterns, shared components, and solution templates across D365 and Power Platform to ensure consistency, scalability, and accelerated delivery. Make clear technical decisions regarding the use of plugins, custom APIs, Azure Functions, Service Bus, and other distributed components. Ensure D365 solutions align with our engineering standards, DevOps practices, and architectural governance. Build and manage Azure resources to support scalable and secure application backends. Leverage Azure Service Bus topics and queues to orchestrate asynchronous workflows and decouple services. Use Terraform for Infrastructure as Code (IaC) to provision and manage cloud environments. Release code and D365 solutions via Azure DevOps pipelines. Implement robust logging, monitoring, and observability patterns across D365 and Azure components. Document technical designs, configurations, and deployment procedures to support maintainability and knowledge transfer. Required Skills & Qualifications: Strong C# / .NET engineering background, with experience building enterprise-grade, maintainable, and testable solutions. Extensive experience customising and extending Dynamics 365 CRM, including plugins, SDK, Web API, and Dataverse. Hands-on experience with Microsoft Power Platform tools (Power Automate, Power Apps, Dataverse) used in conjunction with custom code and integrations in enterprise environments. Experience designing and implementing Azure-based integrations, including Azure Functions, Service Bus, and API integrations within distributed architectures. Experience leading engineers or technical workstreams, including setting coding standards, mentoring developers, and contributing to architectural decisions. Desirable: Experience integrating with Genesys APIs or similar contact centre platforms. Experience with Customer Service, Sales, and Marketing modules. Experience configuring and customising D365 CRM components (workflows, dashboards, forms, views, reports) with an understanding of when configuration is appropriate versus custom code or external services. In the first instance, please submit your CV.

Junior IT Support Technician Location: Antrim Job Type: Full-time | Office-based Salary: £25,000 – £30,000 per annum Reed Technology is delighted to be working with an excellent company based in Antrim for a Junior IT Support Technician to join their dynamic team. This opportunity is well suited to an individual at the beginning of their IT career with a strong interest in technology and a commitment to providing high-quality support to end users. The successful candidate will be involved in delivering daily technical assistance across a range of systems, communication tools, and infrastructure, helping to maintain the smooth running of business operations. Key Responsibilities Serve as the initial contact for technical support requests, managing queries through an internal ticketing system. Record, track, and resolve incidents, service requests, and system changes in a timely manner. Diagnose and fix issues relating to hardware, software, mobile devices, and network connectivity, both on-site and remotely. Refer more complex or advanced technical problems to senior colleagues when necessary. Assist with user account management, including access rights and password support. Support employee onboarding and offboarding activities from an IT perspective. Adhere to established procedures and make use of internal knowledge bases to ensure consistent service delivery. Maintain accurate and up-to-date records of all support activities within internal systems. Deliver a professional, approachable, and customer-focused support service at all times. Work collaboratively with the wider IT function to ensure efficient issue resolution. Skills & Experience Required A relevant IT qualification (such as a degree, diploma, or similar). A minimum of one year’s experience in an IT support or service desk environment. Previous experience interacting directly with customers or end users. Strong interpersonal and communication skills, with the ability to work well as part of a team. Good organisational skills, with the ability to manage priorities and work effectively under pressure. A sound understanding of general IT systems and fundamental networking principles. Familiarity with standard health & safety guidelines and IT security best practices. For more information, including package details, please contact Niall at Reed Belfast, apply via this advert, or contact me confidentially on LinkedIn

1st Line Support Salary: Up to £25,000 depending on experience plus excellent large company benefits a Location: South West London (SW20) - Hybrid working Job Type: Permanent We are offering an exciting opportunity for an aspiring technical professional to join a busy and growing help desk as a Junior IT Support. This role is ideal for someone looking to support internal users across an O365 estate and eager to grow and develop key skills in MS365 support. Join a leading national business that is heavily investing in a Digital Workplace and IT Infrastructure, with a presence across multiple sites in the UK and Europe Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows Technologies. Communicate effectively with a variety of users, offering support and guidance. Utilise ticketing systems such as Service Now to manage and track user requests and incidents. Contribute to the development and improvement of IT support processes and services. Required Skills & Qualifications: Good telephone manner and experience in telephone support. Excellent communication skills with the ability to liaise with a variety of users. Knowledge of O365 is advantageous, as is exposure to Service Now or similar ticketing systems. IT-related qualification such as an apprenticeship or degree is beneficial. A strong desire to develop and grow within a busy IT service desk environment. Benefits: Competitive salary with growth potential. Opportunity to work in a hybrid environment, offering flexibility. Chance to be part of a company investing in digital transformation and IT infrastructure. Support for professional development in a dynamic and supportive setting.

1st Line Support Salary: Up to £25,000 depending on experience plus excellent large company benefits a Location: South West London (SW20) - Hybrid working Job Type: Permanent We are offering an exciting opportunity for an aspiring technical professional to join a busy and growing help desk as a Junior IT Support. This role is ideal for someone looking to support internal users across an O365 estate and eager to grow and develop key skills in MS365 support. Join a leading national business that is heavily investing in a Digital Workplace and IT Infrastructure, with a presence across multiple sites in the UK and Europe Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows Technologies. Communicate effectively with a variety of users, offering support and guidance. Utilise ticketing systems such as Service Now to manage and track user requests and incidents. Contribute to the development and improvement of IT support processes and services. Required Skills & Qualifications: Good telephone manner and experience in telephone support. Excellent communication skills with the ability to liaise with a variety of users. Knowledge of O365 is advantageous, as is exposure to Service Now or similar ticketing systems. IT-related qualification such as an apprenticeship or degree is beneficial. A strong desire to develop and grow within a busy IT service desk environment. Benefits: Competitive salary with growth potential. Opportunity to work in a hybrid environment, offering flexibility. Chance to be part of a company investing in digital transformation and IT infrastructure. Support for professional development in a dynamic and supportive setting.

Mid-Level IT Shared Services/GBS Consultant (German Speaking) My client is a fast-growing, international consulting firm, who partner with clients to design and implement next generation operations. Due to continued growth, they are currently seeking a Mid-Level IT Shared Services/GBS Consultant to join their team. This role requires German speaking. This is a Full-Time, Permanent position. With opportunity for locations in the UK/Poland and India (Hybrid Working). With a salary of: £40,000 - £70,000 per annum (UK) Job Role: You will be responsible for supporting the analysis of IT landscapes, contributing to operating model design, and play a key role in delivering IT and cross-functional transformation projects. Essential Criteria: Experience in IT operations, IT service delivery, or enterprise systems environments. Proven experience in IT transformation and/or transition projects, including: Assessment and feasibility, Solution or operating model design and Implementation and migration. Strong project delivery experience, supporting workstreams within transformation programmes. Understanding of enterprise applications, integrations, and IT service management (ITSM). Experience with GBS or Shared Services models is highly desirable. Strong analytical, problem-solving, and stakeholder engagement skills. Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels. Ability to work in a fast-paced environment and manage/prioritise a busy workload while adhering to strict deadlines. Ability to work as part of a team as well as on your own initiative. Main Duties and Responsibilities: Support IT transformation and transition projects across the full lifecycle: assessment, design, and implementation. Contribute to IT service transitions, including application and process migration, knowledge transfer, and stabilisation. Support IT assessments across infrastructure, enterprise systems, and service delivery models. Map enterprise applications, integrations, and service processes. Support the design and implementation of IT operating models within GBS and Shared Services environments. Contribute to process standardisation and service optimisation initiatives. Support project governance, planning, and tracking across IT transformation initiatives. Manage deliverables, timelines, risks, and dependencies within assigned workstreams. Work with stakeholders across HR, Finance, Procurement, and IT teams. Support client workshops, communications, and alignment throughout transformation programmes. Contribute to transformation documentation, business analysis, and reporting. Identify opportunities for process improvements, automation, and optimisation.

Mid-Level IT Shared Services/GBS Consultant (German Speaking) My client is a fast-growing, international consulting firm, who partner with clients to design and implement next generation operations. Due to continued growth, they are currently seeking a Mid-Level IT Shared Services/GBS Consultant to join their team. This role requires German speaking. This is a Full-Time, Permanent position. With opportunity for locations in the UK/Poland and India (Hybrid Working). With a salary of: £40,000 - £70,000 per annum (UK) Job Role: You will be responsible for supporting the analysis of IT landscapes, contributing to operating model design, and play a key role in delivering IT and cross-functional transformation projects. Essential Criteria: Experience in IT operations, IT service delivery, or enterprise systems environments. Proven experience in IT transformation and/or transition projects, including: Assessment and feasibility, Solution or operating model design and Implementation and migration. Strong project delivery experience, supporting workstreams within transformation programmes. Understanding of enterprise applications, integrations, and IT service management (ITSM). Experience with GBS or Shared Services models is highly desirable. Strong analytical, problem-solving, and stakeholder engagement skills. Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels. Ability to work in a fast-paced environment and manage/prioritise a busy workload while adhering to strict deadlines. Ability to work as part of a team as well as on your own initiative. Main Duties and Responsibilities: Support IT transformation and transition projects across the full lifecycle: assessment, design, and implementation. Contribute to IT service transitions, including application and process migration, knowledge transfer, and stabilisation. Support IT assessments across infrastructure, enterprise systems, and service delivery models. Map enterprise applications, integrations, and service processes. Support the design and implementation of IT operating models within GBS and Shared Services environments. Contribute to process standardisation and service optimisation initiatives. Support project governance, planning, and tracking across IT transformation initiatives. Manage deliverables, timelines, risks, and dependencies within assigned workstreams. Work with stakeholders across HR, Finance, Procurement, and IT teams. Support client workshops, communications, and alignment throughout transformation programmes. Contribute to transformation documentation, business analysis, and reporting. Identify opportunities for process improvements, automation, and optimisation.

Reed Technology is partnering with an Edinburgh based organisation to recruit a Data Specialist on a 2-year fixed-term contract. You will work across the full range of data activities, supporting the migration from a private cloud-hosted Microsoft SQL Server system into Dynamics 365. This role combines data migration, transformation, and business intelligence, ensuring high-quality data delivery alongside actionable insights through Power BI. Key Responsibilities: Deliver the end-to-end data migration lifecycle, including extraction, profiling, cleansing, validation, transformation, and loading into Dynamics 365 Sales CRM. Translate business requirements into data mapping specifications, aligning legacy data with Dynamics 365 structures. Execute and validate data loads using appropriate tools and ETL processes. Create and maintain Power BI reports and dashboards to support business insights. Collaborate with technical teams and stakeholders to support testing and ensure data quality. Required Skills & Qualifications: Experience in a similar data-focused role, working on data migration, transformation, or ETL activities. Strong working knowledge of SQL Server and handling structured data. Experience with Dynamics 365 and Power BI. Familiarity with data mapping, cleansing, and validation processes. Understanding of Microsoft cloud technologies (Azure, Power Platform, Microsoft 365). Experience with tools such as Power Query, Azure Data Factory, or other ETL solutions. Exposure to test migrations or UAT support. Awareness of data quality, governance, and best practices. Strong communication skills, with the ability to work with both technical teams and business stakeholders. Desirable: Microsoft certifications (e.g. PL-300, DP-900, DP-300, MB-260) Benefits: 2 year Fixed-term contract. Salary up to £50,000 / annum (DOE) Hybrid working (2 days in the office / 3 days remote)

Technical Lead Tech Lead, Software Engineering, DevOps, Agile, CI/CD Pipelines, Digital Systems, Regulatory Compliance, Security Standards, Accessibility Standards, Innovation, Cloud Platforms, ASP.NET, C#.NET, .NET Core, MVC, Web API, Entity Framework, React, Next.js, TypeScript, JavaScript, HTML/CSS, SQL, PostgreSQL, Redis, Hangfire, Azure DevOps £600-£650 per day via Umbrella 6 months initial contract 2 days per month at either Gatwick or Cardiff site Join a recognised world leader in regulatory and safety innovation. We are seeking a hands-on Technical Team Lead to spearhead our Future of Technology initiative. This role offers the chance to lead a team of talented engineers, drive technical innovation, and develop digital systems that significantly impact national safety and standards. Note: This role requires eligibility for SC (Security Check) clearance. The minimum requirements include at least five years of continuous UK residency, no criminal record, and a clean credit history (no bankruptcies, CCJs, or significant unsecured debt). Please only apply if you meet these minimum requirements Day-to-Day of the Role Lead & Develop a High Performing Team: Mentor engineers and technical specialists, fostering innovation, continuous improvement, and high-quality engineering. Champion DevOps, automation testing, and agile principles within the team. Represent the team within Software Engineering and ISD leadership forums. Drive Technical Delivery: Lead the development of systems supporting regulatory compliance. Ensure compliance with architecture, security, and accessibility standards. Oversee scalable CI/CD pipelines and DevOps tooling. Represent the department in our Technical Design Forum. Collaborate & Influence: Bridge regulatory stakeholders, product owners, and engineering teams. Advocate for agile and DevOps methodologies. Work closely with the Head of Software Engineering to prioritise delivery of critical systems. Innovate & Improve: Introduce emerging technologies relevant to digital safety systems. Enhance automation frameworks, cloud platforms, and CI/CD capabilities. Continuously refine workflows for security, scalability, performance, and sustainability. Required Skills & Qualifications Proven experience leading software engineering and DevOps teams. Strong proficiency in ASP.NET, C#.NET, .NET Core, MVC, Web API, Entity Framework, React, Next.js, TypeScript, JavaScript, HTML/CSS, SQL, PostgreSQL, Redis, Hangfire. Familiarity with Azure DevOps and modern DevOps practices. Understanding of accessibility, UI/UX, and responsive design. Strong grasp of secure coding and code review best practices. Excellent communication and collaboration skills. Desirable Skills Experience writing unit tests. Deployment experience using containers (Docker, AKS). Experience with Azure cloud services. In the first instance, please submit your CV.