A returning client of mine has instructed me to find them a motivated and detail-oriented Pricing / Commercial Executive to join their growing team. This is a key role responsible for managing day-to-day customer pricing requests, maintaining strong client relationships, and supporting the company’s commercial success through accurate and timely quotations.
This position is ideal for someone who thrives in a fast-paced environment, is highly organised, and enjoys working collaboratively with both internal teams and external customers.
Key Responsibilities
Prepare and manage daily customer pricing and quotation requests across freight forwarding services.
Communicate directly with customers to understand their requirements and provide tailored pricing solutions.
Follow up on quotations and proactively chase feedback to maximise conversion opportunities.
Build and maintain strong working relationships with customers and internal stakeholders.
Ensure all pricing is accurate, competitive, and delivered within agreed timeframes.
Maintain organised records of quotations, customer communications, and follow-up activities.
Work closely with pricing and operations teams to support wider business objectives.
Manage workload effectively, prioritising tasks in a busy, fast-moving environment.
Identify opportunities to improve processes and enhance efficiency and service levels.
Day-to-Day Activities
Review incoming quotation requests from customers and internal teams.
Contact suppliers (via phone and email) to obtain up-to-date pricing.
Follow up with suppliers to ensure timely responses.
Compare and evaluate multiple supplier quotations.
Prepare detailed pricing sheets and final customer quotations.
Skills & Experience
Previous experience in freight forwarding, logistics, or supply chain is preferred.
Strong communication and customer service skills.
Excellent attention to detail and accuracy.
Highly organised with strong time management capabilities.
Ability to multitask and manage competing priorities effectively.
Proactive approach with strong follow-up and problem-solving skills.
Comfortable working both independently and as part of a team.
Proficient in Microsoft Office; experience with freight/logistics systems is advantageous.