Location: Brentwood Salary: £28,600 – £35,800.00 per annum Contract: Full-time, Permanent
We are currently recruiting for a Parts Advisor on behalf of our client, a rapidly expanding business operating within the luxury sector. This is an excellent opportunity to join an employee-owned organisation that places strong emphasis on teamwork, quality, and long-term success.
The successful candidate will play a key role within the parts and aftersales function, supporting customers, service teams, and workshops while contributing to sales growth and operational efficiency.
The Role:
As a Parts Advisor, your responsibilities will include:
Processing parts orders, reservations, invoicing, and payments accurately and efficiently
Responding to customer and aftersales enquiries in coordination with the service department
Producing estimates and supporting sales targets through proactive account management and relationship building
Delivering high-quality customer service via telephone, email, and face-to-face communication
Assisting with parts stock control and liaising closely with workshops and service advisors
Carrying out telesales activity, including cold calling, promoting offers, and maintaining customer relationships
Attending automotive events, car shows, and client meetings as required
About You:
To be successful in this role, you will ideally have:
Fluency in English and either German or Dutch
Previous experience within the automotive industry, ideally within a premium or luxury environment
A strong commercial mindset with the ability to contribute to sales growth and profitability
Excellent communication and interpersonal skills with a customer-focused approach
A professional attitude, demonstrating integrity, discretion, and attention to detail
A solid technical understanding of motor vehicles and a commitment to ongoing learning
Strong organisational skills and a confident, professional telephone manner
A full, valid, and clean UK driving licence
What’s On Offer:
Additional annual leave
Company pension scheme
Profit-sharing scheme
Health and wellbeing programme
Employee discounts and discounted/free food
On-site parking
How to Apply:
To apply for this Parts Advisor position, please submit your CV.
For further information or an informal discussion, contact Sian Moseley-Moon on 01245 352332.