Part Time Customer Service Administrator

Corporate Secretary- 3 month FTC Annual Salary: £38,000 pro rata Location: East London (Hybrid- 2 days in office) Job Type: 3-month Fixed Term Contract (FTC) Working model- Monday-Friday (37.5 hours) Start Date- Immediate Join a leading organisation in the pensions industry, recognised for its significant contributions to the automatic enrolment programme. This role offers the opportunity to provide essential operational administrative support within the Corporate Secretariat function, playing a key role in supporting senior management and Board Members. Day-to-day of the role: Provide operational administrative support to the Corporate Secretariat and Deputy Corporate Secretariats, working independently and taking initiative to explore solutions. Manage diaries for Non-Executive Board Members and the Corporate Secretariat team, prioritising meetings and managing logistics. Handle systematic inbox management, including drafting responses, categorising emails, and prioritising urgent communications. Manage internal and external queries efficiently, escalating priority items as necessary. Oversee IT requests and coordinate induction plans for new starters. Organise travel, accommodation, and manage expenses in line with internal policies. Lead the setup of Board and Committee meetings, handling all associated logistics including catering and documentation. Take responsibility for discrete projects or pieces of work on behalf of the Corporate Secretariat or Chief of Staff. Required Skills & Qualifications: Strong experience in providing administrative support in a high-demand office environment. Ability to organise, prioritise, and manage multiple tasks independently in a fast-paced environment. Proficient in Microsoft Office applications with the ability to quickly learn new IT systems. Experience in developing internal networks to achieve results. Background in financial services, pensions, or insurance is advantageous. Excellent interpersonal and communication skills, comfortable liaising with senior internal and external stakeholders. Strong organisational skills with meticulous attention to detail. Flexible, pragmatic, and solution-oriented with a strong work ethic. Benefits: Hybrid working model allowing flexibility. Opportunity to work in a dynamic and ever-changing environment. Exposure to senior management and critical business operations. To apply for this Corporate Secretary, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Corporate Secretary- 3 month FTC Annual Salary: £38,000 pro rata Location: East London (Hybrid- 2 days in office) Job Type: 3-month Fixed Term Contract (FTC) Working model- Monday-Friday (37.5 hours) Start Date- Immediate Join a leading organisation in the pensions industry, recognised for its significant contributions to the automatic enrolment programme. This role offers the opportunity to provide essential operational administrative support within the Corporate Secretariat function, playing a key role in supporting senior management and Board Members. Day-to-day of the role: Provide operational administrative support to the Corporate Secretariat and Deputy Corporate Secretariats, working independently and taking initiative to explore solutions. Manage diaries for Non-Executive Board Members and the Corporate Secretariat team, prioritising meetings and managing logistics. Handle systematic inbox management, including drafting responses, categorising emails, and prioritising urgent communications. Manage internal and external queries efficiently, escalating priority items as necessary. Oversee IT requests and coordinate induction plans for new starters. Organise travel, accommodation, and manage expenses in line with internal policies. Lead the setup of Board and Committee meetings, handling all associated logistics including catering and documentation. Take responsibility for discrete projects or pieces of work on behalf of the Corporate Secretariat or Chief of Staff. Required Skills & Qualifications: Strong experience in providing administrative support in a high-demand office environment. Ability to organise, prioritise, and manage multiple tasks independently in a fast-paced environment. Proficient in Microsoft Office applications with the ability to quickly learn new IT systems. Experience in developing internal networks to achieve results. Background in financial services, pensions, or insurance is advantageous. Excellent interpersonal and communication skills, comfortable liaising with senior internal and external stakeholders. Strong organisational skills with meticulous attention to detail. Flexible, pragmatic, and solution-oriented with a strong work ethic. Benefits: Hybrid working model allowing flexibility. Opportunity to work in a dynamic and ever-changing environment. Exposure to senior management and critical business operations. To apply for this Corporate Secretary, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Corporate Secretary- 3 month FTC Annual Salary: £38,000 pro rata Location: East London (Hybrid- 2 days in office) Job Type: 3-month Fixed Term Contract (FTC) Working model- Monday-Friday (37.5 hours) Start Date- Immediate Join a leading organisation in the pensions industry, recognised for its significant contributions to the automatic enrolment programme. This role offers the opportunity to provide essential operational administrative support within the Corporate Secretariat function, playing a key role in supporting senior management and Board Members. Day-to-day of the role: Provide operational administrative support to the Corporate Secretariat and Deputy Corporate Secretariats, working independently and taking initiative to explore solutions. Manage diaries for Non-Executive Board Members and the Corporate Secretariat team, prioritising meetings and managing logistics. Handle systematic inbox management, including drafting responses, categorising emails, and prioritising urgent communications. Manage internal and external queries efficiently, escalating priority items as necessary. Oversee IT requests and coordinate induction plans for new starters. Organise travel, accommodation, and manage expenses in line with internal policies. Lead the setup of Board and Committee meetings, handling all associated logistics including catering and documentation. Take responsibility for discrete projects or pieces of work on behalf of the Corporate Secretariat or Chief of Staff. Required Skills & Qualifications: Strong experience in providing administrative support in a high-demand office environment. Ability to organise, prioritise, and manage multiple tasks independently in a fast-paced environment. Proficient in Microsoft Office applications with the ability to quickly learn new IT systems. Experience in developing internal networks to achieve results. Background in financial services, pensions, or insurance is advantageous. Excellent interpersonal and communication skills, comfortable liaising with senior internal and external stakeholders. Strong organisational skills with meticulous attention to detail. Flexible, pragmatic, and solution-oriented with a strong work ethic. Benefits: Hybrid working model allowing flexibility. Opportunity to work in a dynamic and ever-changing environment. Exposure to senior management and critical business operations. To apply for this Corporate Secretary, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Corporate Secretary- 3 month FTC Annual Salary: £38,000 pro rata Location: East London (Hybrid- 2 days in office) Job Type: 3-month Fixed Term Contract (FTC) Working model- Monday-Friday (37.5 hours) Start Date- Immediate Join a leading organisation in the pensions industry, recognised for its significant contributions to the automatic enrolment programme. This role offers the opportunity to provide essential operational administrative support within the Corporate Secretariat function, playing a key role in supporting senior management and Board Members. Day-to-day of the role: Provide operational administrative support to the Corporate Secretariat and Deputy Corporate Secretariats, working independently and taking initiative to explore solutions. Manage diaries for Non-Executive Board Members and the Corporate Secretariat team, prioritising meetings and managing logistics. Handle systematic inbox management, including drafting responses, categorising emails, and prioritising urgent communications. Manage internal and external queries efficiently, escalating priority items as necessary. Oversee IT requests and coordinate induction plans for new starters. Organise travel, accommodation, and manage expenses in line with internal policies. Lead the setup of Board and Committee meetings, handling all associated logistics including catering and documentation. Take responsibility for discrete projects or pieces of work on behalf of the Corporate Secretariat or Chief of Staff. Required Skills & Qualifications: Strong experience in providing administrative support in a high-demand office environment. Ability to organise, prioritise, and manage multiple tasks independently in a fast-paced environment. Proficient in Microsoft Office applications with the ability to quickly learn new IT systems. Experience in developing internal networks to achieve results. Background in financial services, pensions, or insurance is advantageous. Excellent interpersonal and communication skills, comfortable liaising with senior internal and external stakeholders. Strong organisational skills with meticulous attention to detail. Flexible, pragmatic, and solution-oriented with a strong work ethic. Benefits: Hybrid working model allowing flexibility. Opportunity to work in a dynamic and ever-changing environment. Exposure to senior management and critical business operations. To apply for this Corporate Secretary, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Corporate Secretary- 3 month FTC Annual Salary: £38,000 pro rata Location: East London (Hybrid- 2 days in office) Job Type: 3-month Fixed Term Contract (FTC) Working model- Monday-Friday (37.5 hours) Start Date- Immediate Join a leading organisation in the pensions industry, recognised for its significant contributions to the automatic enrolment programme. This role offers the opportunity to provide essential operational administrative support within the Corporate Secretariat function, playing a key role in supporting senior management and Board Members. Day-to-day of the role: Provide operational administrative support to the Corporate Secretariat and Deputy Corporate Secretariats, working independently and taking initiative to explore solutions. Manage diaries for Non-Executive Board Members and the Corporate Secretariat team, prioritising meetings and managing logistics. Handle systematic inbox management, including drafting responses, categorising emails, and prioritising urgent communications. Manage internal and external queries efficiently, escalating priority items as necessary. Oversee IT requests and coordinate induction plans for new starters. Organise travel, accommodation, and manage expenses in line with internal policies. Lead the setup of Board and Committee meetings, handling all associated logistics including catering and documentation. Take responsibility for discrete projects or pieces of work on behalf of the Corporate Secretariat or Chief of Staff. Required Skills & Qualifications: Strong experience in providing administrative support in a high-demand office environment. Ability to organise, prioritise, and manage multiple tasks independently in a fast-paced environment. Proficient in Microsoft Office applications with the ability to quickly learn new IT systems. Experience in developing internal networks to achieve results. Background in financial services, pensions, or insurance is advantageous. Excellent interpersonal and communication skills, comfortable liaising with senior internal and external stakeholders. Strong organisational skills with meticulous attention to detail. Flexible, pragmatic, and solution-oriented with a strong work ethic. Benefits: Hybrid working model allowing flexibility. Opportunity to work in a dynamic and ever-changing environment. Exposure to senior management and critical business operations. To apply for this Corporate Secretary, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Corporate Secretary- 3 month FTC Annual Salary: £38,000 pro rata Location: East London (Hybrid- 2 days in office) Job Type: 3-month Fixed Term Contract (FTC) Working model- Monday-Friday (37.5 hours) Start Date- Immediate Join a leading organisation in the pensions industry, recognised for its significant contributions to the automatic enrolment programme. This role offers the opportunity to provide essential operational administrative support within the Corporate Secretariat function, playing a key role in supporting senior management and Board Members. Day-to-day of the role: Provide operational administrative support to the Corporate Secretariat and Deputy Corporate Secretariats, working independently and taking initiative to explore solutions. Manage diaries for Non-Executive Board Members and the Corporate Secretariat team, prioritising meetings and managing logistics. Handle systematic inbox management, including drafting responses, categorising emails, and prioritising urgent communications. Manage internal and external queries efficiently, escalating priority items as necessary. Oversee IT requests and coordinate induction plans for new starters. Organise travel, accommodation, and manage expenses in line with internal policies. Lead the setup of Board and Committee meetings, handling all associated logistics including catering and documentation. Take responsibility for discrete projects or pieces of work on behalf of the Corporate Secretariat or Chief of Staff. Required Skills & Qualifications: Strong experience in providing administrative support in a high-demand office environment. Ability to organise, prioritise, and manage multiple tasks independently in a fast-paced environment. Proficient in Microsoft Office applications with the ability to quickly learn new IT systems. Experience in developing internal networks to achieve results. Background in financial services, pensions, or insurance is advantageous. Excellent interpersonal and communication skills, comfortable liaising with senior internal and external stakeholders. Strong organisational skills with meticulous attention to detail. Flexible, pragmatic, and solution-oriented with a strong work ethic. Benefits: Hybrid working model allowing flexibility. Opportunity to work in a dynamic and ever-changing environment. Exposure to senior management and critical business operations. To apply for this Corporate Secretary, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

About the Company Join a growing and well-established organisation that supports businesses with managing essential contracts and processes. Operating in a fast-paced, data-driven environment, the business prides itself on delivering a reliable and customer-focused service. Due to continued growth, they are now looking to recruit a detail-oriented and highly organised Administrator to support their processing and account management function. The Role This role is responsible for managing outstanding invoices and ensuring timely payment from clients. You will play a key role in maintaining cash flow while delivering a professional and customer-focused service. The position requires a balance of assertiveness and relationship management, as you will be responsible for chasing payments while maintaining positive working relationships with clients. This would suit someone who is resilient, organised, and confident communicating with clients, particularly in a high-volume environment. Key Responsibilities Proactively chase outstanding invoices via phone and email to secure timely payment Build and maintain strong relationships with clients to support payment resolution Monitor aged debt reports and prioritise accounts for collection activity Investigate and resolve invoice or account queries that may delay payment Liaise with internal teams (processing/admin) to ensure data accuracy and resolve discrepancies Maintain accurate records of all collection activity and client communication Agree payment plans where appropriate and monitor adherence Support month-end processes and reporting requirements Escalate high-risk or significantly overdue accounts where necessary Skills & Experience Required Previous experience in a collections or debt collections is desirable however if you have worked in a call centre environment dealing with customers on the telephone this is equally acceptable as full training will be provided. Confident communicator with the ability to handle challenging conversations professionally Strong relationship-building skills with a firm but fair approach Good attention to detail when reviewing account and invoice information Highly organised with the ability to manage and prioritise workload Strong IT skills, including Microsoft Office and internal systems Resilient, self-motivated, and target-driven Desirable Experience (Not Essential) Experience within telecoms, utilities, or high-volume billing environments Familiarity with aged debt reporting and account reconciliation Experience working with B2B client accounts What’s on Offer Competitive salary depending on experience Enhanced holiday allowance Generous pension scheme Cycle to work scheme Additional company benefits and incentives Opportunity to join a growing and stable business Why This Role? This is an excellent opportunity for a collections professional to join a growing organisation where they can make a direct impact on cash flow and account performance. You’ll be part of a supportive team within a structured environment, with the opportunity to develop and progress as the business continues to expand.

About the Company Join a growing and well-established organisation that supports businesses with managing essential contracts and processes. Operating in a fast-paced, data-driven environment, the business prides itself on delivering a reliable and customer-focused service. Due to continued growth, they are now looking to recruit a detail-oriented and highly organised Administrator to support their processing and account management function. The Role This is a key administrative role within the business, focused heavily on accurate data processing, account management, and client communication. You will play a crucial part in ensuring all information received is processed correctly, maintaining the integrity of customer records and supporting the wider team with account administration. This role would suit someone who thrives in a structured, high-volume environment, where attention to detail and consistency are essential. Key Responsibilities Accurately process high volumes of data relating to customer accounts, contracts, and billing information Verify invoices and account details, ensuring all records are correct and up to date Maintain and update internal systems with precise and timely information Identify and resolve discrepancies in data, invoices, or account activity Produce reports and account summaries as required Liaise with clients to provide updates, resolve queries, and maintain strong working relationships Support with ongoing account administration and process improvements Ensure all tasks are completed in line with company processes, deadlines, and compliance standards Skills & Experience Required Previous experience in an administrative or data processing role (ideally within a high-volume environment) Strong attention to detail and accuracy – essential for handling large data sets Highly organised with the ability to prioritise workload and meet deadlines Confident communicator, both written and verbal Strong IT skills, including Microsoft Excel and internal systems/databases Ability to work methodically and follow structured processes A proactive and reliable approach with a strong work ethic Desirable Experience (Not Essential) Experience working within telecoms, utilities, or a billing/contract-based environment Exposure to order / invoice processing or accounts administration Experience handling large-scale data or reconciliation work What’s on Offer Enhanced holiday allowance Generous pension scheme Cycle to work scheme Additional company benefits and team incentives Opportunity to join a stable and growing business with long-term career prospects Why This Role? This is an excellent opportunity for an organised administrator to step into a specialist processing role where accuracy and attention to detail are highly valued. You’ll be part of a supportive team within a business that is continuing to grow, offering stability and development over time.

Temporary Personal Assistant / Executive Assistant Location: Leamington Spa Duration: 8 weeks Salary: Negotiable Start: Immediate or short notice preferred Reed's client is seeking a highly organised and professional Temporary Personal Assistant / Executive Assistant to support senior leadership within a busy and fast-paced environment based in Leamington Spa. This is an initial eight-week assignment with a negotiable salary, offering an excellent opportunity to work closely with senior stakeholders. Key Responsibilities: Managing hotel bookings and complex travel arrangements for senior staff Coordinating and organising conference bookings and events Providing full diary management, ensuring efficient scheduling and prioritisation Acting as a key point of contact, liaising confidently with senior members of staff Supporting with general administrative duties as required Key Requirements: Previous experience in a PA or EA role supporting senior stakeholders Exceptional organisational skills with strong attention to detail Excellent communication skills, with the ability to articulate information clearly and professionally Confident working with senior leadership and managing sensitive information Ability to work efficiently in a fast-paced, time-sensitive environment Interview Process: 1) Video call with Reed 2) Short video call with the CEO EA

Temporary Personal Assistant / Executive Assistant Location: Leamington Spa Duration: 8 weeks Salary: Negotiable Start: Immediate or short notice preferred Reed's client is seeking a highly organised and professional Temporary Personal Assistant / Executive Assistant to support senior leadership within a busy and fast-paced environment based in Leamington Spa. This is an initial eight-week assignment with a negotiable salary, offering an excellent opportunity to work closely with senior stakeholders. Key Responsibilities: Managing hotel bookings and complex travel arrangements for senior staff Coordinating and organising conference bookings and events Providing full diary management, ensuring efficient scheduling and prioritisation Acting as a key point of contact, liaising confidently with senior members of staff Supporting with general administrative duties as required Key Requirements: Previous experience in a PA or EA role supporting senior stakeholders Exceptional organisational skills with strong attention to detail Excellent communication skills, with the ability to articulate information clearly and professionally Confident working with senior leadership and managing sensitive information Ability to work efficiently in a fast-paced, time-sensitive environment Interview Process: 1) Video call with Reed 2) Short video call with the CEO EA