Operations Coordinator

An exciting opportunity has arisen to join an industry-leading organisation as an Operations Co‑Ordinator. This is a fully office-based role, with working hours of either 8:00am–4:00pm or 10:00am–6:00pm, offering flexibility to suit business and individual needs. The Role Cataloguing and verifying items arriving at the premises Handling customer enquiries via email, telephone, and face-to-face Preparing customer orders for collection Assessing the condition of items and determining their suitability for sale or distribution Coordinating inbound shipments and uploading product images to the website Benefits Company pension Private medical insurance Free on-site parking Bi-annual, performance-based company bonus Person Specification Essential Skills & Experience Strong organisational skills with the ability to manage multiple tasks efficiently High level of attention to detail, ensuring accuracy in data handling and record-keeping Excellent verbal and written communication skills, with a professional approach to customer interaction Experience dealing with customer enquiries across email, telephone, and face-to-face channels Ability to consistently assess the condition and quality of physical items Competent IT skills, including experience with databases, websites, or stock management systems Ability to work independently, using initiative, while also contributing effectively within a team Personal Attributes Professional, presentable, and customer-focused approach Self-motivated with a proactive attitude Reliable and conscientious, with a strong sense of responsibility Flexible and adaptable within a fast-paced, varied environment Willingness to learn, develop, and take on new skills A strong team player who can work to tight deadlines

Reed Business Support are currently recruiting on behalf of a well-established and growing retail business based in Preston who are now seeking an experienced and driven Store Manager to take ownership of their Preston store, leading the team and ensuring an exceptional customer experience at all times. The Role As Store Manager, you will be responsible for overseeing all aspects of store performance, ensuring smooth operations and excellent service delivery. Key duties include: Driving sales performance and implementing company initiatives Managing day-to-day store operations including stock control and merchandising Analysing store data and providing insights to support business strategy Maintaining a well-presented and organised store environment Managing rotas, cash handling, and operational procedures To be successful in this role, you will demonstrate: Previous experience within a retail management role Strong leadership and team development skills A proactive and solutions-focused mindset Outstanding customer service and communication skills The ability to thrive in a fast-paced environment Good IT skills, including Microsoft Office Salary and Benefits £25,826 per annum 35 hours per week and will include working Saturdays Company pension scheme Employee and store discounts Discounts with major brands Wellness programmes Referral bonus scheme Company events Sick pay Option to purchase additional annual leave Cycle to work scheme Celebration leave How to Apply Please use the link or Contact Reed Preston if you wish to apply for this role.

Store Manager – Luxury Home & Lifestyle Retail Location: Ashford Designer Outlet, Ashford Salary: From £30,000 per annum + benefits Job Type: Full-time About the Role We are seeking an experienced and driven Store Manager to lead our retail team at the prestigious Ashford Designer Outlet. This is an exciting opportunity to join a well-established, design-led brand known for quality, heritage, and exceptional customer experience. As Store Manager, you will take full ownership of store performance, leading your team to deliver outstanding results while maintaining the highest standards of presentation, service, and operational excellence. Key Responsibilities Commercial & Operational Management Take full responsibility for sales performance, profitability, and store KPIs Manage stock control, deliveries, pricing, and markdowns Oversee cash handling and payment systems in line with company procedures Monitor and control store costs and overheads (e.g. staffing, utilities) Leadership & Team Development Lead, motivate, and inspire a team of Sales Advisors Recruit, train, and develop staff to achieve their full potential Conduct performance reviews and ongoing coaching Ensure compliance with employment law and HR policies Customer Experience & Merchandising Deliver an exceptional customer journey that reflects the brand’s premium positioning Plan and execute visual merchandising to maximise sales and brand impact Drive a culture of service excellence and customer satisfaction Administration & Compliance Complete all Head Office reporting and paperwork accurately and on time Ensure store fixtures, equipment, and environment are maintained to a high standard About You Minimum 2 years’ experience in a retail management or supervisory role (Outlet or standalone environment preferred) Proven ability to drive sales and achieve targets Strong leadership and team management skills Highly organised, proactive, and detail-oriented Excellent communication and customer service skills Ability to work under pressure and manage competing priorities A flexible, hands-on approach with a team-player mindset What We Offer Competitive salary starting from £30,000 per year Company pension scheme Generous employee and store discounts Opportunity to work within a premium retail environment Career development within a growing and dynamic business Apply Now If you’re a passionate retail leader looking to take the next step in your career within a premium outlet environment, we’d love to hear from you.

Branch Manager & Trainer (French Speaker) Annual Salary: Competitive Location: Various locations across the UK Job Type: Full-time Join a leading European retailer as a Branch Manager & Trainer. This unique role combines management responsibilities with a training component, ideal for a professional fluent in French and passionate about developing others. The successful candidate will undergo comprehensive training in France before returning to train other branch managers across our expanding network in the UK. This position requires a strong negotiator who can effectively manage both internal and external challenges. Day-to-day of the role: Oversee daily operations at the retail branch, ensuring excellence in customer service and operational efficiency. Conduct training sessions for branch managers, sharing insights and strategies learned during your training in France. Develop and implement strategies to enhance customer satisfaction and drive sales growth. Manage inventory, ensure compliance with company policies, and maintain high standards of store presentation. Monitor and report on branch performance, setting goals and benchmarks for success. Negotiate with suppliers and partners to secure the best terms and prices, enhancing branch profitability. Foster a collaborative and motivating environment for staff, encouraging continuous improvement and professional growth. Required Skills & Qualifications: Proven experience as a Branch Manager or in a similar managerial role within the retail sector. Fluent in French, with excellent communication skills to effectively deliver training. Strong leadership and people management skills, with a track record of developing high-performing teams. Ability to travel to France for initial training and periodically for ongoing professional development. Enthusiastic about mentoring and training, with a capability to translate complex concepts into actionable strategies. Passionate about retail and committed to delivering exceptional customer experiences. Demonstrated ability as a strong negotiator, capable of effectively managing contracts and agreements. Benefits: Comprehensive training program in France, fully sponsored by the company. Dual role allowing for significant impact both as a manager and a trainer. Competitive salary and benefits package. Opportunities for career advancement within a growing international company. Dynamic work environment with the chance to work across various locations in the UK. To apply for this Branch Manager & Trainer position, please submit your CV detailing your relevant experience, your proficiency in French, your interest in both management and training roles, and your skills as a negotiator.

Temporary Receptionist – Start ASAP Location: Kidlington Hours: Between 08:00 - 18:00 Pay: £15.00 per hour Assignment: Ongoing Are you an organised, welcoming, and reliable Receptionist looking for your next opportunity? We’re supporting a fantastic business in Kidlington who need front‑of‑house cover ASAP. What you’ll be doing: Provide a warm and welcoming first impression to clients, corporate guests, and team members Managing a busy reception desk - multi-line telephone system, screening, and transferring calls to appropriate departments Providing refreshments (tea/coffee) General admin and front‑of‑house support What we’re looking for: Previous reception or customer‑facing experience Professional, friendly manner Ability to start ASAP Reliable and confident working independently If you’re available immediately and interested, please apply today or contact me directly for more details.

Location: Knightsbridge, London Salary: £30-33,000 per annum Job Types: Permanent We are recruiting experienced and highly professional Luxury Retail Security Guards to support a prestigious retail client. This role requires a strong, proactive security presence combined with excellent customer service, ensuring a safe and welcoming environment for high-end clientele. Key Responsibilities Maintain a visible and effective security presence within the store Monitor customer activity and actively prevent theft and loss Respond quickly to incidents Deliver a polished, professional front-of-house presence in line with a luxury brand Conduct regular patrols of the shop floor and surrounding areas Liaise with store management to support loss prevention strategies Complete incident reports accurately and promptly Requirements Proven retail security experience within luxury or high-end retail Valid SIA Licence (essential) Physically fit and capable of responding to incidents Strong observational and conflict management skills Excellent communication and customer service skills Professional, well-presented, and confident demeanour Ability to remain calm and act decisively under pressure Working Hours Shift rota to include the working hours below Monday – Saturday: 10:00am – 8:00pm Sunday: 11:30am – 6:00pm Flexibility is required to support peak trading periods.

Location: Knightsbridge, London Salary: £30-33,000 per annum Job Types: Permanent We are recruiting experienced and highly professional Luxury Retail Security Guards to support a prestigious retail client. This role requires a strong, proactive security presence combined with excellent customer service, ensuring a safe and welcoming environment for high-end clientele. Key Responsibilities Maintain a visible and effective security presence within the store Monitor customer activity and actively prevent theft and loss Respond quickly to incidents Deliver a polished, professional front-of-house presence in line with a luxury brand Conduct regular patrols of the shop floor and surrounding areas Liaise with store management to support loss prevention strategies Complete incident reports accurately and promptly Requirements Proven retail security experience within luxury or high-end retail Valid SIA Licence (essential) Physically fit and capable of responding to incidents Strong observational and conflict management skills Excellent communication and customer service skills Professional, well-presented, and confident demeanour Ability to remain calm and act decisively under pressure Working Hours Shift rota to include the working hours below Monday – Saturday: 10:00am – 8:00pm Sunday: 11:30am – 6:00pm Flexibility is required to support peak trading periods.

Location: Knightsbridge, London Salary: £15.00 -£16.00 per hour PAYE, £18.00 - £19.00 per hour via Umbrella company Job Types: Temporary and 3 month fixed term contract We are recruiting experienced and highly professional Luxury Retail Security Guards to support a prestigious retail client. This role requires a strong, proactive security presence combined with excellent customer service, ensuring a safe and welcoming environment for high-end clientele. Key Responsibilities Maintain a visible and effective security presence within the store Monitor customer activity and actively prevent theft and loss Respond quickly to incidents, including pursuing offenders where necessary Deliver a polished, professional front-of-house presence in line with a luxury brand Conduct regular patrols of the shop floor and surrounding areas Liaise with store management to support loss prevention strategies Complete incident reports accurately and promptly Requirements Proven retail security experience within luxury or high-end retail Valid SIA Licence (essential) Physically fit and capable of responding to incidents Strong observational and conflict management skills Excellent communication and customer service skills Professional, well-presented, and confident demeanour Ability to remain calm and act decisively under pressure Working Hours Shift rota to include the working hours below Monday – Saturday: 10:00am – 8:00pm Sunday: 11:30am – 6:00pm Flexibility is required to support peak trading periods.

Associate Trade Marketing Manager Overview A well-established, international consumer products business is looking to appoint an Associate Trade Marketing Manager to join its growing marketing function. The organisation operates across multiple global markets and channels, delivering innovative, purpose-led products within retail, education and eCommerce environments. Known for its collaborative culture and strong brand positioning, the business is continuing to expand internationally and is investing in its commercial marketing capability. The Role This is a highly visible, commercially focused role sitting at the intersection of marketing and sales, responsible for driving brand visibility, supporting sell-through and delivering impactful customer experiences across physical retail and digital platforms. You will play a key role in executing trade marketing strategies, supporting international partners and ensuring consistent, high-quality delivery of campaigns across multiple channels. Key Responsibilities Support the planning and execution of trade marketing campaigns aligned to brand and sales strategy Deliver activity across retail and eCommerce channels, including promotions, merchandising, POS and digital optimisation Work closely with sales teams and external partners to implement tailored marketing initiatives across different markets Ensure strong in-store visibility and merchandising compliance, monitoring execution and making improvements where required Support the delivery of trade events and customer activations to drive awareness and engagement Track campaign performance, gather market intelligence and competitor insights, and feed into future planning Collaborate cross-functionally with Brand, Sales, Operations and Finance teams to ensure alignment and timely delivery Develop and present customer-facing materials and presentations for internal and external stakeholders Assist in the management and optimisation of trade marketing budgets, ensuring strong ROI Key Objectives Deliver trade marketing initiatives on time and in line with plan, contributing to increased brand reach and engagement Enhance retail visibility and execution standards across key accounts and international markets Produce regular market and performance reporting, identifying trends and opportunities for improvement Maintain effective budget control, ensuring spend is optimised and within agreed parameters Support international growth through consistent and scalable trade marketing activity About You Experience within trade marketing, retail marketing or sales in a consumer-facing environment Strong understanding of retail and eCommerce channels, with exposure to multi-channel campaigns Proven ability to manage projects and deliver to deadlines in a fast-paced environment Commercial awareness with experience of budget ownership or tracking Confident communicator, comfortable working with both internal teams and external partners Experience briefing creative agencies or suppliers Strong organisational skills with attention to detail and accountability for delivery Collaborative mindset with experience working cross-functionally Additional Information Hybrid working model Competitive salary and benefits package Opportunity to develop within a growing, internationally focused business

Branch Commercial Manager Annual Salary: 60K OTE Location: Prime town-centre location Job Type: Full-time Join a fast-growing European business in the premium valuables and trading sector. We are seeking a driven, entrepreneurial Branch Manager to take charge of a high-end retail location. This role offers the chance to operate with autonomy, delivering exceptional customer experiences and driving revenue growth. Day-to-day of the role: Lead and manage a premium boutique with full ownership of daily operations. Drive sales performance through confident negotiation and customer engagement. Assess and trade high-value items such as jewellery, coins, and precious materials. Create a luxury, trusted experience for every customer. Build strong local relationships and grow your market presence. Ensure full compliance with all regulatory and security standards. Maintain exceptional in-store presentation and professionalism. Execute local marketing initiatives to increase visibility and sales. Required Skills & Qualifications: Natural negotiator with a charismatic and confident personality. Excellent at building rapport and influencing outcomes. Highly organised with strong attention to detail. Comfortable working with numbers and high-value transactions. Independent and self-motivated, capable of running a single-person branch. Experience in sales, retail, financial services, or customer-facing roles is preferred but not essential. Full UK driving licence & vehicle required. GCSE Maths & English (or equivalent). Benefits: Competitive base salary with uncapped commission from your first deal. Realistic high earnings – top performers exceed £4,700/month. Full autonomy in your role with ongoing head office support. Comprehensive 4-week paid training programme with industry experts. Clear opportunity to grow within a fast-scaling international business. 25 days annual leave + bank holidays. Continuous support for marketing and business development. Why This Role Stands Out: This isn’t just another retail job. It’s an opportunity to run your own branch with real accountability, develop high-value negotiation skills, and build a rewarding career in a growing international business. You’ll be trusted, empowered, and supported to succeed. Ready to Take Ownership of Your Success? If you’re ambitious, commercially minded, and ready to step into a role where your impact truly matters—this is your next move. To apply for the Branch Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.