Location: Taunton Salary: Up to £32,000 + Benefits
An exciting opportunity has arisen for an experienced Client Administrator to join a growing and professional financial planning firm in Taunton. This role offers the chance to work closely with Financial Planners, providing first-class administrative support and helping to deliver an exceptional client experience.
This position would suit an organised and detail-oriented individual with experience within financial planning, wealth management, or financial services who is looking to develop their career within a supportive and professional environment.
Key Responsibilities
Act as a key point of contact for clients, handling enquiries and delivering excellent customer service.
Support the onboarding of new clients, including the collection and processing of Anti-Money Laundering (AML) documentation.
Prepare client review packs, valuation reports, and portfolio information for adviser meetings.
Maintain accurate client records and update internal back-office systems.
Liaise with providers regarding pensions, investments, ISAs, bonds, transfers, and policy servicing.
Assist advisers with diary management, appointment scheduling, and workflow administration.
Ensure all tasks are completed in line with internal procedures, compliance requirements, and service standards.
Support the wider team with administrative and operational activities as required.
About You
Previous experience in a Client Administrator, Financial Planning Administrator, Client Support, or Paraplanning support role within an IFA, wealth management, or financial services environment.
Knowledge of financial products including pensions, SIPPs, ISAs, investments, and bonds.
Strong organisational skills with excellent attention to detail.
Professional communication skills, both written and verbal.
Ability to manage multiple priorities and work effectively within a busy environment.
Must have experience of keying new business for at least 3 of the following providers via their platforms;
Quilter
Aegon ARC
Transact
Royal London
Parmenion
Aviva
What’s on Offer
Salary up to £32,000 depending on experience.
Competitive benefits package.
Pension scheme.
Ongoing training and professional development support.
Study support towards industry qualifications.
Friendly and collaborative working environment.
Long-term career progression opportunities within a growing business.
If you are an experienced Financial Services Administrator looking for your next opportunity in Taunton, we’d love to hear from you.