📍 Norwich (with occasional travel to other sites)
🕒 Full-time | Typically 8:00am – 5:00pm (flexibility considered)
💰 Salary: Competitive – dependent on experience (guide £45k-£75k)
About the Role
We are seeking an experienced and proactive HR Manager to join our growing team. Reporting directly to the Directors you will take ownership of the full HR function, supporting a workforce of approximately 150 employees..
This is a hands-on, generalist role with scope to shape the future direction of HR within the business, including strategic input, systems development, and people management initiatives.
Key Responsibilities
Lead and manage all day-to-day HR operations across the business
Provide expert advice on employee relations, disciplinaries, and grievance cases, ensuring timely resolution of cases and reducing backlog
Mentor and support the HR Assistant in their development
Review, update, and maintain handbooks and HR policies to ensure compliance and best practice
Support operational teams in managing conduct, performance, and compliance (including incident trends and behavioural issues)
Deliver and design training programmes, including driver inductions and development initiatives
Collaborate with management to improve workforce performance and engagement
Support and potentially lead on HR systems improvements (HRIS development and digitisation of records)
Ensure compliance with employment legislation and industry regulations
Contribute to strategic HR planning and continuous improvement projects
About You
Essential Skills & Experience
Strong generalist HR experience, ideally in a managerial role
Proven people management and leadership capability
Excellent communication skills at all levels
Confident handling employee relations and disciplinary processes
Strong problem-solving and decision-making abilities
Knowledge of HR best practices and employment legislation
Experience in training design and delivery
Highly organised with excellent time management and prioritisation skills
Desirable
Experience within the logistics industry
Health & Safety knowledge (e.g. NEBOSH)
Experience implementing or improving HR systems
Personal Attributes
Results-driven and proactive
Firm but fair approach
Resourceful and adaptable
Strong team player with leadership capability
Committed to continuous improvement and change
Additional Information
This is primarily an office-based role in Norwich, with some flexibility considered
For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge