Housing Revenue & Benefits Officer

A public sector organisation based in Maidenhead is seeking an experienced Business Improvement Manager to support their Housing and Public Protection service on an initial 3-month contract. This is a key role within the senior management team, focused on driving service improvement, overseeing performance, and leading transformation activity across housing and public protection. You will take ownership of business support functions, lead on performance and governance, and play a central role in improving service delivery and compliance. This is an initial 3-month contract with an hourly rate of up to £39.99 per hour via an Umbrella company inside IR35 (PAYE rates also available). The role is based in Maidenhead with hybrid working available (1 or 2 days per week in the office). Key Responsibilities Lead and manage the Business Support, Performance, and Complaints functions Drive and oversee service improvement and transformation initiatives, including ICT and systems projects Oversee performance reporting, data analysis, and dashboard development Manage complaints, FOIs, member enquiries, and statutory reviews Ensure strong governance, policies, and operational procedures Support legal appeals and Ombudsman responses where required Monitor contracts and ensure delivery against budget and performance targets Deputise for the Assistant Director as required About You We are looking for someone who can hit the ground running in a fast-paced environment. You will have: Proven experience in housing, public protection, or local authority services Strong track record of driving service improvement and managing transformation projects Experience managing teams, performance, and budgets Excellent understanding of complaints handling, governance, and compliance Strong analytical and reporting skills, with experience using performance data to drive decisions Ability to operate at senior stakeholder level, including working with elected members

Warehouse Operative Annual Salary: £12.71 per hour Location: Preston Job Type: Full-time Monday – Friday 8am – 4pm temporary with a view to going permanent We are on the hunt for a Warehouse Operative. This role is based in Preston and offers an exciting opportunity to be part of a team that ensures business operations run effectively and efficiently. Day-to-day of the role: Perform a variety of warehouse-related tasks including picking, shipping, receiving, order fulfilment, stock handling, storing, distribution, and inventory support. Maintain the organisation and management of the warehouse space to optimise workflow and safety. Monitor inventory levels and report any discrepancies or issues to the management team. Work collaboratively with other team members to meet deadlines and manage workloads effectively. Required Skills & Qualifications: Self-motivated with excellent time management skills. Ability to meet deadlines and work well under pressure. Responsive to the needs of the business with adaptability and full flexibility. Good organisational skills and attention to detail. A positive “can do” attitude with a customer and quality focus. Benefits: Casual dress code. On-site parking available

Operations Manager - Student Experience Annual Salary: Dependent on experience £50-55k Location: West Sussex Job Type: Full-time, permanent - 40 hours a week An exciting opportunity has arisen for a Operations manager to join an inspiring team in a fantastic business setting. This role combines managing multi-disciplinary support functions with a strong track record in customer service, collaborative leadership, innovative vision and effective operational management in a demanding 24/7 environment. This role will focus on all student facing aspects creating an all inspiring environment and experience. An authentic commitment to the business mission, rooted in a belief in social mobility and the power of education to transform lives, is essential. Day-to-day duties of the role: Report to the Director of Operations and lead the domestic operations and student experience, ensuring excellence in all related matters. Oversee facilities management (support services) to provide a safe, secure, and stimulating environment for students, staff, and visitors. Manage day-to-day operations and future development of domestic and student experience services, ensuring smooth and optimised long-term operations. Collaborate with senior leaders and the COO’s team to deliver coordinated facilities support. Lead and inspire a team of around 50 staff across various departments including Cleaning, Laundry, Wardrobe, Portering, and Transport. Engage with all school stakeholders. Manage operational budgets in consultation with senior management and ensure compliance with policies and regulations. Required Skills & Qualifications: Degree/HND level education or equivalent. Proven experience in leading and delivering change and service improvement initiatives. Strong experience in facilities management and a senior customer-facing role. Excellent literacy, numeracy, and IT skills (Office 365). Strong project and programme management capabilities. Excellent verbal and written communication skills. Ability to work within tight financial constraints and manage budgets effectively. A clean driving licence; D1 and MIDAS qualification desirable. Benefits: 28 days paid annual leave plus bank holidays. Reduced-cost sports membership, free lunches and other refreshments when facilities are open. Employee Assistance Programme (including online GP appointments, health checks, nutrition advice, mental health support, and second medical opinions Please apply online now if you feel this is the next career move for you.

Domestic & Student Experience Bursar (FTC – 6 Months) West Sussex area Circa £50,000 pro rata Full-time (40 hours per week) The Opportunity We are working with a well-established and prestigious education provider seeking an experienced Domestic & Student Experience Bursar to join them on a 6-month fixed-term contract. This is a key leadership role responsible for delivering high-quality support services that directly impact the student experience, ensuring a safe, well-managed, and welcoming environment across the site. The Role You will take ownership of the school’s domestic operations and lead a multi-disciplinary team to ensure services run efficiently and to a high standard. Key areas of responsibility include: Leading services such as cleaning, laundry, wardrobe, transport, and portering Managing and developing a large operational team Ensuring the school environment is safe, well-maintained, and student-focused Working closely with senior leadership to deliver coordinated support across the organisation Overseeing budgets, procurement, and cost control Supporting the delivery of events and wider operational activities Projects & Improvement Alongside day-to-day operations, you will: Lead service improvement and change projects Identify opportunities to enhance efficiency and quality Drive innovation across support services Ensure improvements are effectively implemented and sustained About You We are looking for a confident and experienced operational leader who can hit the ground running. You will bring: Proven experience in facilities, operations, or service delivery management Strong people leadership and team management skills Experience managing budgets and operational performance Ability to deliver change and improvement initiatives Excellent communication and stakeholder management skills A collaborative, hands-on approach Experience within the education sector or complex multi-service environments would be highly advantageous. Why Apply? Opportunity to step into a senior leadership role Make a meaningful impact on the student experience Work in a unique and purpose-driven environment Immediate start available for the right candidate

Temp to Perm Opportunity! Warehouse & Facilities Coordinator Hours of work from 30 up to 37.5 Monday to Friday We’re looking for a Warehouse & Facilities Coordinator to keep a busy site running smoothly. If you’re organised, hands-on, and take pride in a job well done, this role is for you. You’ll take the lead on warehouse operations, stock control, logistics, and facilities upkeep. Working independently, you’ll ensure the site stays safe, tidy, and fully functional every day. This role is perfect if you: ✅ Love an organised, professional environment ✅ Work proactively and solve problems before they appear ✅ Enjoy variety and taking responsibility ✅ Want a stable, long-term opportunity Your Key Tasks: Warehouse & Stock: Goods in/out, checking and storing deliveries Packing and dispatching equipment, booking couriers Maintaining stock and asset records Regular audits and equipment readiness Much more! Facilities & Safety: Site upkeep, inspections, meeting room setup Managing A/C, boiler, alarms, PAT, fire safety servicing Waste management (including WEEE), access, inductions Basic vehicle maintenance coordination You’ll Need: Experience in warehouse/logistics/stock/facilities Strong organisation and a practical approach Full clean UK driving licence & access to a vehicle Ability to obtain SC & NPPV3 clearance Nice to Have: Asset/stock system experience PAT, fire safety, WEEE knowledge IOSH, H&S, IPAF, or IT/managed services experience Benefits to you: Brand new role to make your own Competitive hourly rate plus Reed Benefits Car Parking Working alongside a support, friendly team! Looking for a role where your initiative really counts? Apply now and take ownership of a key site from day one.

Event Setup Assistant Job Type: Temporary (13th and 14th June) Location: SW London Day Rate We are looking for a proactive and energetic Event Setup Assistant to help with the setup and breakdown of an exclusive event in SW London. This role involves setting up gazebos, parasols, and marketing materials to ensure a smooth and successful event experience for all attendees. Day-to-day of the role: Arrive on-site at specified times (8:00 AM for setup and 5:00 PM for breakdown). Assist in the setup of gazebos, parasols, and various marketing materials before the event starts. Ensure all stands and displays are securely and aesthetically set up according to the event plan. Collaborate with the event team to address any on-site requirements or adjustments. Efficiently dismantle and pack up all materials and equipment after the event concludes at 6:30 PM. Required Skills & Qualifications: Ability to perform physical tasks, including lifting and carrying heavy items. Punctual and reliable with a hands-on approach to tasks. Good teamwork skills and the ability to follow instructions precisely. Previous experience in event setup or similar roles is preferred but not essential. Benefits: Competitive day rate. Opportunity to work in a dynamic event environment. Experience the satisfaction of contributing to the success of an exclusive event. To apply for this Event Setup Assistant position, please submit your CV and a brief cover letter detailing your relevant experience and availability for the specified dates.

Business Analyst – Corporate Estates (Temporary) £22.03 per hour | Leicester We are recruiting for a Business Analyst to support Corporate Estates in improving processes, data quality and overall service delivery. This is a hands-on role where you will map and review end-to-end processes, identify inefficiencies and risks, and develop clear, practical improvements. You will work closely with stakeholders across estates, finance, legal and operational teams to gather requirements, facilitate discussions and help implement better ways of working. Key responsibilities include: Mapping current (“as is”) and future (“to be”) processes Identifying gaps, duplication and control weaknesses Producing clear documentation including SOPs and process maps Supporting data quality improvements across property, lease and utility records Developing trackers, dashboards and reporting tools Contributing to improved governance, controls and service performance We are looking for someone with: Proven experience in business analysis or process improvement Strong stakeholder engagement and communication skills Ability to translate complex issues into clear, actionable solutions Experience with data analysis, reporting tools and process mapping software Experience within estates, property or the public sector is desirable but not essential. This is a great opportunity to make a real impact in a fast-paced, service-focused environment. Apply now to be considered.

Gardener Hourly Rate: £13.69 Location: Various locations across Calderdale Job Type: Full-time Overview Join the Street Scene team within the Regeneration & Economic Growth Directorate and play a key role in maintaining and enhancing public spaces across the district. This position is ideal for individuals with a passion for horticulture and community well-being, contributing to cleaner, safer, and greener neighbourhoods. Key Responsibilities Carry out a wide range of horticultural and grounds maintenance duties under the direction of senior staff, ensuring high standards of service delivery. Operate machinery and equipment including ride-on and pedestrian mowers, tractors, strimmers, hedge cutters, and back-pack blowers. Undertake planting, bed preparation, shrub maintenance, and pitch marking. Follow scheduled work routes, adapting to seasonal requirements and resident needs. Maintain tools and equipment, ensuring safe use and proper upkeep. Apply hand-held pest control treatments (subject to relevant training and certification). Work independently with minimal supervision and provide guidance to Assistant Gardeners. Respond to emergency situations and support other services where required, including: Fencing repairs Winter gritting Street cleansing Qualifications & Requirements NVQ Level 1 or City & Guilds Level 1 (or equivalent) in a relevant discipline. PA1, PA2 and PA6 Pesticide Application Certificates. Full UK Driving Licence (Category C1+E) with no more than 6 penalty points. Minimum of 2 years’ experience in grounds maintenance. Understanding of Health and Safety at Work regulations. Knowledge of general horticultural practices. Ability to follow written and verbal instructions. Good communication skills. Physically fit to undertake outdoor work in all weather conditions. Basic numeracy and literacy skills.

Gardener Hourly Rate: £13.69 Location: Various locations across Calderdale Job Type: Full-time Overview Join the Street Scene team within the Regeneration & Economic Growth Directorate and play a key role in maintaining and enhancing public spaces across the district. This position is ideal for individuals with a passion for horticulture and community well-being, contributing to cleaner, safer, and greener neighbourhoods. Key Responsibilities Carry out a wide range of horticultural and grounds maintenance duties under the direction of senior staff, ensuring high standards of service delivery. Operate machinery and equipment including ride-on and pedestrian mowers, tractors, strimmers, hedge cutters, and back-pack blowers. Undertake planting, bed preparation, shrub maintenance, and pitch marking. Follow scheduled work routes, adapting to seasonal requirements and resident needs. Maintain tools and equipment, ensuring safe use and proper upkeep. Apply hand-held pest control treatments (subject to relevant training and certification). Work independently with minimal supervision and provide guidance to Assistant Gardeners. Respond to emergency situations and support other services where required, including: Fencing repairs Winter gritting Street cleansing Qualifications & Requirements NVQ Level 1 or City & Guilds Level 1 (or equivalent) in a relevant discipline. PA1, PA2 and PA6 Pesticide Application Certificates. Full UK Driving Licence (Category C1+E) with no more than 6 penalty points. Minimum of 2 years’ experience in grounds maintenance. Understanding of Health and Safety at Work regulations. Knowledge of general horticultural practices. Ability to follow written and verbal instructions. Good communication skills. Physically fit to undertake outdoor work in all weather conditions. Basic numeracy and literacy skills.

Locations: Mountsorrel or Croft Pay Rate: £13.91 per hour Working Hours: Monday to Friday - TEMP ONGOING 3 MONTHS + About the Role We are recruiting Grass Cutters to support grounds maintenance teams based in Mountsorrel or Croft. This is a physically demanding outdoor role requiring reliability and a strong work ethic. Key Requirements Must hold a full UK driving licence Physically fit and able to work outdoors all day in varying weather conditions Positive, can-do attitude Ability to work as part of a team Duties Grass cutting and general grounds maintenance Safe use of tools and equipment Supporting the team to maintain outdoor areas to a high standard