Location: Kirklees Council, Huddersfield, West Yorkshire, HD1
Job Type: Full-time Temporary position (1 - 2 Months)
Kirklees Council is seeking three full-time Housing Officers to provide a comprehensive housing management service. This role is essential for ensuring the efficient management of housing functions including income collection, property turnover, and tenancy management in accordance with current legislation.
Day-to-day of the role:
Provide a robust housing management service including income collection, efficient turnaround of properties, appropriate letting, and subsequent tenancy and leaseholder management in line with current legislation.
Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities.
Promote resident engagement and empowerment and develop partnership working.
Utilise a problem-solving and flexible approach when working with tenants and customers to achieve positive outcomes, employing mediation skills when dealing with difficult problems.
Collaborate with your Housing Manager/Services Manager and other Housing Officers to monitor, analyse, and deliver improvements across all relevant performance indicator areas to increase customer satisfaction.
Prepare professional and clearly written communications to colleagues, partners, and customers.
Deputise for your line manager and other Housing Officers across the Service as required.
Deliver a customer-focused holistic housing management service, ensuring all aspects of the role are performed to the highest standards.
Required Skills & Qualifications:
Experience in housing management or a related field.
Strong understanding of current housing legislation.
Proven ability to work effectively with partners and stakeholders to deliver positive outcomes.
Excellent problem-solving skills and ability to use mediation effectively.
Ability to work collaboratively and foster a team environment.
Strong communication skills, both written and verbal.
Flexibility to adapt to changing circumstances and challenges.
Ability to deputise for management and provide leadership as needed.
Working hours are Monday to Friday 9.00am - 17.00pm
Benefits:
To apply for the Housing Officer position, please send a updated copy of your cv to simon.butler@reed.com