Ecommerce Account Executive

Client Services Advisor / Account Manager Annual Salary: Up to £30,000 Location: Basingstoke Job Type: Permanent, Full-time Join a leading logistics and fulfilment partner in Basingstoke as a Client Services Advisor. This role is ideal for someone who is highly organised, customer-focused, and thrives in a fast-paced environment. You will act as the key link between our clients and internal departments, ensuring high levels of service, accuracy, and client satisfaction. Day-to-day of the role: Act as the primary point of contact for assigned client accounts, managing communication via email, phone, and operational systems. Build strong and professional client relationships, resolving service issues and escalating operational concerns where required. Provide proactive updates to clients regarding orders, production, and fulfilment activity. Coordinate onboarding of new clients from sales handover through to go-live. Configure and maintain accurate client information within operational systems. Raise and manage works orders, fulfilment requests, and operational activities. Work closely with Warehouse, Production, and Transport teams to ensure smooth operational delivery. Monitor stock movements, order progress, and operational timelines, escalating operational risks, delays, or stock concerns promptly. Maintain accurate client records, documentation, and rate cards, supporting billing accuracy and resolution of invoice queries. Maintain operational trackers and client reporting, supporting continuous improvement initiatives across the Service Delivery function. Required Skills & Qualifications: Previous experience within Client Services, Customer Service, Account Management, or Operational Support role. Strong organisational and multitasking skills. Excellent communication and relationship management abilities. High attention to detail and data accuracy. Ability to work effectively within a fast-paced operational environment. Strong problem-solving and coordination capability. Experience within fulfilment, logistics, warehousing, co-packing, or manufacturing environments is desirable. Experience using operational systems like Mintsoft, Nulogy, or similar is advantageous. Benefits: Competitive salary. On-site parking. Supportive and collaborative working environment. Opportunity to contribute to operational improvement and business growth.

Reporting To: CEO & COO Working Hours: Part-time, Monday to Friday, 9:00am – 2:00pm Role Overview The Business Support Manager plays a key role in the smooth day-to-day operation of the organisation. Reporting to the CEO and COO, the role combines organisational planning, project coordination, and delivery of internal and external events. A central focus is ownership of the organisational calendar, including Senior Leadership Team (SLT) meetings, Executive Board meetings, and company-wide events. The role also provides high-quality administrative and operational support, acting as a key coordination point across the business. Key Responsibilities Provide high-level operational and strategic support to Directors, maintaining awareness of business priorities and key initiatives. Coordinate SLT activities, including meetings, reporting, and follow-ups. Lead and support cross-business projects, ensuring timelines, dependencies, and deliverables are met. Manage the organisational calendar, including SLT and Board meetings. Plan and deliver events such as summer and Christmas parties, awards, conferences, and networking activities. Oversee event logistics including venues, travel, suppliers, budgets, and delivery. Provide administrative support including scheduling, correspondence, minute taking, and expense management. Implement and improve processes to enhance efficiency and governance. Liaise with internal and external stakeholders and act as a professional ambassador for the business. Support marketing output by collaborating on presentations, proposals, and branded materials. Deliver employee and client engagement initiatives including events, hospitality, and gifts. Anticipate business needs and proactively coordinate support for leadership. Skills & Experience Degree-level qualification or equivalent experience. Proven experience in business support, coordination, or similar roles in a fast-paced environment. Strong organisational, analytical, and problem-solving skills. Excellent communication and stakeholder management abilities. Strong project coordination skills. Advanced IT skills (Microsoft Office and business systems). High standard of written English and document drafting. Personal Attributes Proactive, organised, and self-motivated. Able to manage multiple priorities and deadlines. Confident, professional, and collaborative. Resilient, positive, and solutions-focused. Committed to continuous improvement and team support. Additional Requirements Full UK driving licence and access to a vehicle.

Business Development Manager – Road Logistics Location: Office-based with travel (25% field / 75% office) - Lanarkshire based. About the Role: We are looking for a driven and ambitious Business Development Manager to join the growing Road Logistics team. This is a replacement role following an internal promotion, offering the opportunity to step into an established territory and make a real impact. This is a highly proactive, cold-calling focused role, best suited to someone with a true hunter mindset who thrives on generating new business and building pipelines from scratch. What You’ll Be Doing Proactively identify and win new business through cold calling, networking, and lead generation Manage and develop opportunities from CRM data, lapsed clients, and in-house leads Build long-term relationships with clients within the road freight sector Spend approximately 75% of your time in the office and 25% on the road meeting customers Work towards and exceed clearly defined targets and KPIs Collaborate with internal teams to deliver excellent service and tailored logistics solutions What they are looking For Minimum 1 years’ experience in Road Logistics (essential) – parcel experience will not be considered Proven ability in cold calling and new business development A strong hunter mentality with a passion for winning new clients Comfortable working in a target-driven environment Ability to adapt and embrace change in a fast-paced business Excellent communication and relationship-building skills What they offer Salary: £42,500 – £50,000 (depending on experience) Car Allowance: £5,308 per annum Commission: Competitive, uncapped (average earnings outlined – top performers can exceed this) Working Hours: Monday to Friday, 9:00am – 5:30pm Holiday: 25 days + bank holidays (increases after 5 and 10 years’ service) Benefits: Company pension Enhanced maternity, paternity, and adoption leave Structured product and systems training Supportive, friendly working environment Why Join? This client prides themselves on their friendly, supportive culture and their ability to adapt and grow in a fast-moving logistics market. This is an exciting opportunity for a motivated sales professional to join this business where hard work is rewarded and progression is encouraged. Apply now if you’re ready to take the next step in your business development career with a leading name in road freight. Good luck!

I am excited to be representing my client, a market leader in the Facilities Management industry, as they look to recruit a Client Account Manager on a full-time, permanent basis. Role Purpose: My client is looking for a commercially driven Client Development Manager to join their growing team, focusing on maximising revenue from an established client base. This role plays a key part in driving growth through strategic account development, re-engaging lapsed clients, and increasing service penetration across a tiered client portfolio. This is a client-facing role suited to a proactive individual with a strong commercial mindset and relationship-building expertise. Benefits: Salary: £35,000 - £40,000 Basic Salary (Dependent on Experience) Bonus / Commission Structure Office based, Mon-Fri 08:30-17:00 Holiday: 28 Days including bank holidays Opportunity to play a pivotal role in a newly created, high-impact position Day-to-Day of the Role: Manage and develop a portfolio of existing clients, with a focus on increasing revenue and long-term value Identify and pursue cross-selling opportunities across multiple service lines including PPM, reactive works, and projects Build and maintain strong client relationships through regular meetings, site visits, and account reviews Reactivate lapsed clients by understanding previous challenges and implementing tailored re-engagement strategies Maintain and manage a robust pipeline of opportunities, tracking progress and forecasting revenue Collaborate closely with operational teams to scope, price, and deliver commercially viable solutions Prepare and present proposals, quotations, and tender documentation to clients Monitor client performance data and identify growth opportunities based on service gaps and spend trends Produce regular reports on pipeline, client growth, and account progression for senior leadership meetings Specification: Proven experience in account management, client development, or business development within Facilities Management or a related sector Strong commercial awareness with a track record of growing existing accounts Experience in cross-selling multiple service offerings Excellent relationship-building and stakeholder management skills Highly organised with strong pipeline management and reporting capability Confident in leading client meetings and commercial negotiations Collaborative approach with the ability to work cross-functionally Full UK driving licence preferred Self-motivated, ambitious, and results-driven This is an excellent opportunity for someone looking to develop their skills in account management and make a real impact – Apply now for immediate consideration!

Sales Executive Location: Portsmouth Job Type: Permanent, Full-Time Salary: £25,000 – £55,000 OTE (Uncapped) An exciting opportunity has arisen for a motivated and customer-focused individual to join a busy automotive dealership in Portsmouth as a Sales Executive. This role is ideal for someone looking to either develop a career in automotive sales or build on existing dealership experience within a supportive, high-performing environment. Full training will be provided, making this a great opportunity for candidates with strong sales or customer-facing backgrounds who are eager to learn and succeed. The Role You’ll be responsible for guiding customers through the full sales journey—from initial enquiry to vehicle handover—while delivering an outstanding customer experience. Key Responsibilities Build rapport with customers, understanding their needs and recommending suitable vehicles Deliver engaging vehicle demonstrations and test drives Negotiate pricing, finance options, and payment methods within company guidelines Manage the full sales process, including order placement and maintaining accurate records Liaise with internal teams to ensure smooth vehicle preparation and delivery Follow up with customers post-sale to ensure satisfaction and encourage repeat business Proactively generate new business through calls, leads, and existing relationships Participate in ongoing training and development to enhance product knowledge Work collaboratively with colleagues to deliver a seamless customer experience About You Previous sales or customer-facing experience is essential Automotive experience is preferred, but not essential Strong communication and relationship-building skills Driven, target-focused, and motivated to succeed Eager to learn and develop within a fast-paced environment Organised with good attention to detail IT literate (Microsoft Office and CRM systems) Full UK driving licence required Working Hours 5-day working week (including weekends) Weekday day off (rotational) Weekend rota including Sundays and bank holidays Typical hours between 08:30 – 18:00 (shorter hours on weekends) What’s on Offer £40,000 – £55,000 OTE with uncapped earning potential Full training and ongoing development Clear progression opportunities within the automotive sector 30 days holiday including bank holidays (increasing with service) Additional birthday leave Pension scheme and life assurance Employee assistance programme Staff discounts and referral bonuses Apply Now If you’re a driven individual with a passion for sales and customer service and you’re looking to build a long-term career, apply now!

We are looking for a customer focused and driven Customer service and sales consultant to join our repeat client in their high-performing, fun-loving team based in Reading. This is a fantastic opportunity for someone who’s passionate about travel, thrives in a sales environment, and wants to build a long-term career in the luxury travel industry. The Sales Consultant will be responsible for: Selling high-end travel arrangements to discerning clients Delivering exceptional service with charm, professionalism, and expert knowledge Following up on quotes and converting interest into bookings Managing all elements of the booking process – from flights to fine details Travelling on cruises and attending ship visits to enhance product knowledgeBeing part of a collaborative, motivated, and supportive team The ideal candidate will: Have previous sales or customer service experience Hold a full UK driving licence and have access to their own vehicle Be comfortable working 1 weekend in 3 Possess excellent interpersonal skills, a natural enthusiasm and passion for sales and service, a confident telephone manner, and a polished, professional approach What’s on Offer: £26,400 base salary + £2,500 sales bonus (£28,900) plus sales commissions capped at £13,000 Approx. £3,000 in tax-free supplier incentives Free onsite parking A vibrant, supportive team culture This is more than just a job – it’s a chance to be part of something special, if this role interests you please apply today. If this sounds like you and you meet the criteria above then please apply with your current cv.

Sales Executive (Dealership Experience Required) Location: Portsmouth Job Type: Permanent, Full-Time Salary: £25,000 – £55,000 OTE (Uncapped) + Company Car An exciting opportunity has arisen for a motivated and customer-focused Sales Executive to join a busy automotive dealership in Portsmouth. This role is ideal for someone who thrives in a target-driven environment and enjoys building relationships with customers while delivering a high standard of service. Previous automotive experience is required. The Role You will be responsible for guiding customers through the full sales journey from initial enquiry through to delivery, ensuring a professional and seamless experience throughout. Key Responsibilities Engage with customers to understand their needs and recommend suitable vehicles Deliver high-quality vehicle demonstrations and test drives Negotiate pricing, finance packages, and payment options in line with company guidelines Manage the full sales process, including order placement and updating customer records Liaise with internal teams to ensure timely vehicle preparation and delivery Follow up with customers post-delivery to ensure satisfaction and encourage repeat business Generate new business through proactive outbound calls and managing existing leads Maintain strong product knowledge through training and development Work collaboratively with colleagues to deliver a seamless customer experience About You Previous sales experience (automotive experience required) Strong communication and relationship-building skills Self-motivated with the ability to manage your own workload Target-driven with a positive, adaptable attitude High attention to detail and organisational skills IT literate (Microsoft Office and CRM systems) Able to work in a fast-paced environment and respond well to change Working Hours 5-day working week (including weekends) Thursday off Weekend rota: 1 in 2 Sundays Typical hours between 08:30 – 18:00 (shorter hours on weekends) What’s on Offer £40,000 – £55,000 OTE with uncapped earning potential Company car Full training and ongoing development 30 days holiday including bank holidays (increasing with service) Pension scheme and life assurance Employee assistance programme Staff discounts on servicing, MOTs, and parts Referral bonus schemes Apply Now If you’re a driven sales professional looking to build a successful career in the automotive sector, apply now!

Area Sales Manager – Construction & Building Services Location: Field‑based – South East (South London, Surrey, Sussex, Hampshire & South Coast). Head office Location: Cirencester Type: Permanent, Full‑time Salary: £40,000 – £50,000 (negotiable) + car/car allowance + bonus REED Sales are delighted to be working with a well‑established, growing organisation within the construction and building services sector who are looking to appoint an Area Sales Manager to cover a key Southeast territory. This is an exciting opportunity to join a business experiencing strong year‑on‑year growth, with ambitious plans to continue expanding over the coming years. This is a pivotal field‑based role focused on driving new business, growing existing accounts, and building strong relationships across a competitive B2B trade environment. Reporting into the Sales Manager, you will take ownership of your territory, developing a strong pipeline and delivering profitable, sustainable sales growth. What you will be doing: Taking full ownership of a defined South East territory, driving revenue and margin performance Proactively winning new business through targeted prospecting, customer visits, and relationship building Managing and developing existing accounts, increasing product penetration and spend Building strong partnerships with wholesalers, merchants, contractors, and trade customers Conducting regular site visits (approx. 40%) to engage with contractors and identify opportunities Creating and maintaining a strong pipeline of opportunities and delivering against sales targets and KPIs Providing accurate forecasts, market feedback, and pipeline updates Working closely with internal teams, including key account support, to deliver excellent customer service Developing strong product knowledge to provide practical, solution‑based support to customers Experience required: Proven field sales, area sales, or business development experience Experience within construction, building services, electrical wholesale, or a related trade environment is highly desirable Strong track record of winning new business and growing existing accounts Commercially astute, with experience managing pricing, margin, and negotiations Confident communicator with strong relationship‑building skills Highly organised with strong territory planning and pipeline management ability Full UK driving licence and willingness to travel regularly across the region What’s on offer: Competitive salary with quarterly profit‑share bonus (linked to company and individual performance) Company car or car allowance (with a preference for electric vehicles) 22 days holiday plus bank holidays and your birthday off, increasing with service Hybrid working structure (4 days field‑based, 1 day admin from home) Support from a dedicated internal key account function Opportunity to join a growing business with strong career progression potential To apply for this Area Sales Manager role, please apply online or contact Jo Aldred at REED for more information.

Area Sales Manager – Construction & Building Services Location: Field‑based – South East (South London, Surrey, Sussex, Hampshire & South Coast). Head office Location: Cirencester Type: Permanent, Full‑time Salary: £40,000 – £50,000 (negotiable) + car/car allowance + bonus REED Sales are delighted to be working with a well‑established, growing organisation within the construction and building services sector who are looking to appoint an Area Sales Manager to cover a key Southeast territory. This is an exciting opportunity to join a business experiencing strong year‑on‑year growth, with ambitious plans to continue expanding over the coming years. This is a pivotal field‑based role focused on driving new business, growing existing accounts, and building strong relationships across a competitive B2B trade environment. Reporting into the Sales Manager, you will take ownership of your territory, developing a strong pipeline and delivering profitable, sustainable sales growth. What you will be doing: Taking full ownership of a defined South East territory, driving revenue and margin performance Proactively winning new business through targeted prospecting, customer visits, and relationship building Managing and developing existing accounts, increasing product penetration and spend Building strong partnerships with wholesalers, merchants, contractors, and trade customers Conducting regular site visits (approx. 40%) to engage with contractors and identify opportunities Creating and maintaining a strong pipeline of opportunities and delivering against sales targets and KPIs Providing accurate forecasts, market feedback, and pipeline updates Working closely with internal teams, including key account support, to deliver excellent customer service Developing strong product knowledge to provide practical, solution‑based support to customers Experience required: Proven field sales, area sales, or business development experience Experience within construction, building services, electrical wholesale, or a related trade environment is highly desirable Strong track record of winning new business and growing existing accounts Commercially astute, with experience managing pricing, margin, and negotiations Confident communicator with strong relationship‑building skills Highly organised with strong territory planning and pipeline management ability Full UK driving licence and willingness to travel regularly across the region What’s on offer: Competitive salary with quarterly profit‑share bonus (linked to company and individual performance) Company car or car allowance (with a preference for electric vehicles) 22 days holiday plus bank holidays and your birthday off, increasing with service Hybrid working structure (4 days field‑based, 1 day admin from home) Support from a dedicated internal key account function Opportunity to join a growing business with strong career progression potential To apply for this Area Sales Manager role, please apply online or contact Jo Aldred at REED for more information.

Area Sales Manager – Construction & Building Services Location: Field‑based – South East (South London, Surrey, Sussex, Hampshire & South Coast). Head office Location: Cirencester Type: Permanent, Full‑time Salary: £40,000 – £50,000 (negotiable) + car/car allowance + bonus REED Sales are delighted to be working with a well‑established, growing organisation within the construction and building services sector who are looking to appoint an Area Sales Manager to cover a key Southeast territory. This is an exciting opportunity to join a business experiencing strong year‑on‑year growth, with ambitious plans to continue expanding over the coming years. This is a pivotal field‑based role focused on driving new business, growing existing accounts, and building strong relationships across a competitive B2B trade environment. Reporting into the Sales Manager, you will take ownership of your territory, developing a strong pipeline and delivering profitable, sustainable sales growth. What you will be doing: Taking full ownership of a defined South East territory, driving revenue and margin performance Proactively winning new business through targeted prospecting, customer visits, and relationship building Managing and developing existing accounts, increasing product penetration and spend Building strong partnerships with wholesalers, merchants, contractors, and trade customers Conducting regular site visits (approx. 40%) to engage with contractors and identify opportunities Creating and maintaining a strong pipeline of opportunities and delivering against sales targets and KPIs Providing accurate forecasts, market feedback, and pipeline updates Working closely with internal teams, including key account support, to deliver excellent customer service Developing strong product knowledge to provide practical, solution‑based support to customers Experience required: Proven field sales, area sales, or business development experience Experience within construction, building services, electrical wholesale, or a related trade environment is highly desirable Strong track record of winning new business and growing existing accounts Commercially astute, with experience managing pricing, margin, and negotiations Confident communicator with strong relationship‑building skills Highly organised with strong territory planning and pipeline management ability Full UK driving licence and willingness to travel regularly across the region What’s on offer: Competitive salary with quarterly profit‑share bonus (linked to company and individual performance) Company car or car allowance (with a preference for electric vehicles) 22 days holiday plus bank holidays and your birthday off, increasing with service Hybrid working structure (4 days field‑based, 1 day admin from home) Support from a dedicated internal key account function Opportunity to join a growing business with strong career progression potential To apply for this Area Sales Manager role, please apply online or contact Jo Aldred at REED for more information.