Customer Service Manager

Sales Coordinator 📍 Hull 💰 Up to £27,000 per annum 🕒 Full-time | Permanent The Company We are recruiting on behalf of a well-established and growing engineering business based in Hull. Known for delivering high-quality products and exceptional customer service, the company is looking to strengthen its commercial team with the addition of a Sales Coordinator. The Role As a Sales Coordinator, you will play a key role in supporting the sales function, acting as a link between customers, internal teams, and external stakeholders. This is a fast-paced, varied position suited to someone highly organised with strong communication skills. Key Responsibilities Supporting the sales team with day-to-day administrative tasks Managing customer enquiries via phone and email Preparing quotes, processing orders, and updating internal systems Liaising with production, logistics, and engineering teams to ensure timely delivery Maintaining accurate customer records and reporting data Building strong relationships with customers and ensuring excellent service delivery About You Previous experience in a sales support, sales administration, or coordination role Experience within an engineering, manufacturing, or technical environment is desirable Strong organisational skills and attention to detail Confident communicator with a proactive approach Ability to manage multiple tasks in a fast-paced environment Proficient in Microsoft Office and CRM systems What’s on Offer Salary up to £27,000 per annum Full-time, permanent role Opportunity to join a stable and growing engineering business Supportive team environment with training and development opportunities

Sales Coordinator 📍 Hull 💰 Up to £27,000 per annum 🕒 Full-time | Permanent The Company We are recruiting on behalf of a well-established and growing engineering business based in Hull. Known for delivering high-quality products and exceptional customer service, the company is looking to strengthen its commercial team with the addition of a Sales Coordinator. The Role As a Sales Coordinator, you will play a key role in supporting the sales function, acting as a link between customers, internal teams, and external stakeholders. This is a fast-paced, varied position suited to someone highly organised with strong communication skills. Key Responsibilities Supporting the sales team with day-to-day administrative tasks Managing customer enquiries via phone and email Preparing quotes, processing orders, and updating internal systems Liaising with production, logistics, and engineering teams to ensure timely delivery Maintaining accurate customer records and reporting data Building strong relationships with customers and ensuring excellent service delivery About You Previous experience in a sales support, sales administration, or coordination role Experience within an engineering, manufacturing, or technical environment is desirable Strong organisational skills and attention to detail Confident communicator with a proactive approach Ability to manage multiple tasks in a fast-paced environment Proficient in Microsoft Office and CRM systems What’s on Offer Salary up to £27,000 per annum Full-time, permanent role Opportunity to join a stable and growing engineering business Supportive team environment with training and development opportunities

Sales Coordinator 📍 Hull 💰 Up to £27,000 per annum 🕒 Full-time | Permanent The Company We are recruiting on behalf of a well-established and growing engineering business based in Hull. Known for delivering high-quality products and exceptional customer service, the company is looking to strengthen its commercial team with the addition of a Sales Coordinator. The Role As a Sales Coordinator, you will play a key role in supporting the sales function, acting as a link between customers, internal teams, and external stakeholders. This is a fast-paced, varied position suited to someone highly organised with strong communication skills. Key Responsibilities Supporting the sales team with day-to-day administrative tasks Managing customer enquiries via phone and email Preparing quotes, processing orders, and updating internal systems Liaising with production, logistics, and engineering teams to ensure timely delivery Maintaining accurate customer records and reporting data Building strong relationships with customers and ensuring excellent service delivery About You Previous experience in a sales support, sales administration, or coordination role Experience within an engineering, manufacturing, or technical environment is desirable Strong organisational skills and attention to detail Confident communicator with a proactive approach Ability to manage multiple tasks in a fast-paced environment Proficient in Microsoft Office and CRM systems What’s on Offer Salary up to £27,000 per annum Full-time, permanent role Opportunity to join a stable and growing engineering business Supportive team environment with training and development opportunities

We are currently recruiting for a Temporary Administrator to support a busy and fast-paced team during a peak period. This is a fantastic opportunity for a highly organised and proactive individual to make an immediate impact. You will play a key role in supporting operational activity during a particularly busy time of year. This position requires a confident administrator who can manage multiple tasks efficiently and communicate effectively with external stakeholders. ✅ Key Responsibilities: Contact clients to confirm invoice details Chasing and following up on outstanding information Ensuring all quotations are accurate and error-free Maintaining organised and up-to-date records Managing a high volume of administrative tasks with attention to detail Building strong relationships with external stakeholders Proactively picking up the phone and driving progress 🔎 About You: Strong administrative background (“a real administrator”) Highly organised, methodical, and detail-oriented Confident communicator, comfortable speaking with external stakeholders Able to multitask and manage workloads effectively Proactive and not afraid to chase information Strong accuracy and attention to detail If you’re a diligent and driven administrator looking for a short-term role where you can hit the ground running, then this is the role for you!

Customer Service Location: Crawley Salary: 24,000 to 27,000 Job Type: Full-time, Permanent Looking for a role where you can truly make a difference every day? This is more than just answering calls, it’s about being the friendly, knowledgeable and reliable point of contact that customers remember for all the right reasons. A customer-focused and fast-growing organisation is looking for a Customer Service Representative who thrives on helping others, solving problems and delivering service that goes above and beyond. As the first point of contact, this person will play a vital role in shaping the customer experience, building lasting relationships and upholding the company’s reputation for excellence. Day-to-day of the role: Respond to customer enquiries via phone, email, and live chat in a timely and professional manner. Resolve issues efficiently and empathetically, ensuring a positive customer experience. Process orders, returns and account updates accurately using internal systems. Maintain detailed records of customer interactions and feedback. Collaborate with internal departments (e.g., sales, logistics, technical support) to resolve queries. Identify opportunities to improve service and contribute to team goals. Stay up to date with product knowledge, company policies and service standards. Required Skills & Qualifications: Previous experience in a customer service or client-facing role. Excellent communication skills, both written and verbal. Strong problem-solving abilities and a calm, professional approach. Good organisational skills and attention to detail. Proficiency in Microsoft Office and CRM systems. Ability to work independently and as part of a team. Benefits: Competitive salary and benefits package. A supportive and inclusive team culture. Opportunities for training and career development. Modern office facilities and flexible working options. Recognition and rewards for outstanding performance. If you are interested in this vacancy should apply as soon as possible.

Corporate Account & Supply Manager Location: Leicestershire (office-based with travel) Salary: £28,000 – £30,000 Job Type: Full-Time Overview An exciting opportunity has arisen for a commercially driven individual to join a fast-growing business operating within the corporate accommodation and short-term lettings sector. This role is ideal for someone with property, hospitality, or commercial account management experience who is looking to take the next step in their career within a dynamic and expanding organisation. You will play a key role in growing corporate bookings, managing client relationships, and sourcing high-quality accommodation solutions tailored to business clients. The Role This position combines account management, business development, and property sourcing. You will be responsible for managing existing corporate relationships while actively developing new business opportunities. Using your commercial awareness, you will ensure all bookings are delivered profitably, balancing client satisfaction with business margins. You will also build a network of property suppliers, enabling quick turnaround on client requirements. The role is primarily office-based but will involve regular travel for client meetings, networking, and property viewings. Key Responsibilities Build and manage a strong corporate client pipeline, maintaining accurate CRM records Develop new business through networking, partnerships, and outreach Manage and nurture existing client relationships, ensuring high service standards Collaborate with internal teams to generate leads and enhance brand visibility Support marketing initiatives targeting corporate clients and property partners Provide tailored accommodation solutions aligned to client needs and budgets Negotiate rates with property owners and suppliers Ensure all bookings meet profitability targets through effective pricing strategies Conduct market research and monitor competitor activity Source and onboard high-quality properties suitable for corporate accommodation Ensure compliance with legal, regulatory, and company standards Produce regular pipeline and performance reports for senior leadership Candidate Profile Strong commercial mindset with an understanding of pricing, margins, and negotiation Confident communicator with excellent relationship-building skills Experience in property, hospitality, or a B2B commercial role Proven ability to win new business and manage client accounts Highly organised with strong attention to detail Self-motivated and able to work independently Adaptable and solutions-focused in a fast-paced environment Full UK driving licence (preferred due to travel requirements) Key Skills & Experience Account management and business development experience Negotiation and supplier management CRM management and pipeline tracking Market awareness within property or short-term lettings (desirable) What’s on Offer Starting base salary of up to £30,000 Opportunity to join a high-growth business with strong career progression Collaborative and supportive team environment Exposure to a premium property portfolio Ongoing development and progression opportunities

Business Support Assistant Location: Coventry - On - site with Travel (must have Full UK Driving License) Job Type: Full-time Salary: Competitive starting salary with potential for career progression We are seeking a proactive and organised Business Support Assistant to join our team. This role is ideal for someone who is eager to develop their skills in a dynamic work environment. The successful candidate will handle a variety of tasks from administrative duties to client communication, with ample opportunities for training and career advancement. Day-to-day of the role: Answer telephone calls, take messages, and handle callbacks efficiently. Monitor the Sales Inbox and respond to emails promptly. Prepare quotes, organise transport, and order stock following comprehensive training. Perform price checks and maintain stock levels. Undertake general administrative tasks such as printing, scanning, and making enquiries to suppliers. Participate actively in training and development sessions. Engage in meetings and team calls, with potential future travel requirements. Maintain a clean and efficient workstation. Handle sensitive data securely, whether communicated by email, post, or verbally. Liaise with clients regarding overdue invoices. Required Skills & Qualifications: Computer literate, proficient in Microsoft Excel and Word. Minimum educational requirement: 5 GCSEs or 2 A-Levels, must include Maths and English. Proficient in English. Previous experience is beneficial but not essential. Full driving licence is essential. Excellent communication skills, outgoing and open-minded. Benefits: Competitive salary with potential for growth through career progression. Comprehensive training programme. Clear career path for dedicated candidates. Full-time employment. Opportunities for future travel. To apply for this Business Support Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Customer Service Advisor (Temporary – 6 Months) Hybrid | Flexible Hours We are currently recruiting for a Customer Service Advisor to join a busy, fast-paced support team on a 6-month temporary contract. This is a great opportunity for someone who enjoys helping customers, solving problems, and working across multiple channels in a collaborative environment. About the Role You will be the first point of contact for customers, providing support and resolving queries through a variety of channels including phone, email, and webchat. The focus is on delivering a high-quality customer experience while handling enquiries efficiently and professionally. Key Responsibilities Supporting customers with account access, including login Responding to inbound emails and webchat requests Handling inbound and outbound calls in a contact centre environment Managing a high volume of customer queries and ensuring timely resolution Escalating more complex issues where required Maintaining accurate records and following internal processes Delivering a consistently high level of customer service across all interactions What We’re Looking For Previous experience in customer service or contact centre roles Excellent communication skills (written and verbal) Comfortable working across multiple systems and communication channels Strong problem-solving ability with good attention to detail A positive, flexible approach and ability to work both independently and as part of a team What’s on Offer 6‑month temporary contract Flexible working hours Hybrid working model Friendly and supportive team environment Please apply if you are available to start within the next 4 weeks.

Customer Service Advisor (Temporary – 6 Months) Hybrid | Flexible Hours We are currently recruiting for a Customer Service Advisor to join a busy, fast-paced support team on a 6-month temporary contract. This is a great opportunity for someone who enjoys helping customers, solving problems, and working across multiple channels in a collaborative environment. About the Role You will be the first point of contact for customers, providing support and resolving queries through a variety of channels including phone, email, and webchat. The focus is on delivering a high-quality customer experience while handling enquiries efficiently and professionally. Key Responsibilities Supporting customers with account access, including login Responding to inbound emails and webchat requests Handling inbound and outbound calls in a contact centre environment Managing a high volume of customer queries and ensuring timely resolution Escalating more complex issues where required Maintaining accurate records and following internal processes Delivering a consistently high level of customer service across all interactions What We’re Looking For Previous experience in customer service or contact centre roles Excellent communication skills (written and verbal) Comfortable working across multiple systems and communication channels Strong problem-solving ability with good attention to detail A positive, flexible approach and ability to work both independently and as part of a team What’s on Offer 6‑month temporary contract Flexible working hours Hybrid working model Friendly and supportive team environment Please apply if you are available to start within the next 4 weeks.

Customer Service Advisor (Temporary – 6 Months) Hybrid | Flexible Hours We are currently recruiting for a Customer Service Advisor to join a busy, fast-paced support team on a 6-month temporary contract. This is a great opportunity for someone who enjoys helping customers, solving problems, and working across multiple channels in a collaborative environment. About the Role You will be the first point of contact for customers, providing support and resolving queries through a variety of channels including phone, email, and webchat. The focus is on delivering a high-quality customer experience while handling enquiries efficiently and professionally. Key Responsibilities Supporting customers with account access, including login Responding to inbound emails and webchat requests Handling inbound and outbound calls in a contact centre environment Managing a high volume of customer queries and ensuring timely resolution Escalating more complex issues where required Maintaining accurate records and following internal processes Delivering a consistently high level of customer service across all interactions What We’re Looking For Previous experience in customer service or contact centre roles Excellent communication skills (written and verbal) Comfortable working across multiple systems and communication channels Strong problem-solving ability with good attention to detail A positive, flexible approach and ability to work both independently and as part of a team What’s on Offer 6‑month temporary contract Flexible working hours Hybrid working model Friendly and supportive team environment Please apply if you are available to start within the next 4 weeks.