Customer Care Administrator

We are looking for a reliable and organised Temporary Stock Assistant to support our clients stock team. This is not a warehouse-based role; the successful candidate will work across several stock rooms in Sheffield, helping to receive deliveries, asset tag equipment, organise stock, and maintain tidy and safe storage areas. The role also involves occasional driving between sites/locations, so a full UK driving licence is essential. Based in Sheffield office 5 days a week, with occasion travel. Hours 8:30-17:30 Full time salary – real living wage £27,976 Key Responsibilities Receive and check incoming deliveries Asset tag and accurately record stock items Move stock to the appropriate stock rooms and storage areas Maintain clean, tidy, and organised stock rooms Assist with stock control and inventory management Ensure storage areas remain safe, clear, and accessible Support the wider stock and logistics team with day-to-day tasks Carry out occasional driving/delivery duties as required Requirements Full UK driving licence (essential) Good organisational skills and attention to detail Ability to lift and move stock safely Reliable and punctual Comfortable working independently and as part of a team Basic IT skills for stock recording systems preferred Previous stock room, stores, logistics, or inventory experience beneficial but not essential Interviews ASAP with a start date of 9th June or ASAP so apply ASAP

Bid Coordinator 📍 Harwell Campus 🕒 Full-time, 37.5 hours per week 💷 £26,227.50 – £28,000 🏢 Advertised by Reed Reed is delighted to be supporting a fantastic organisation in their search for a Bid Coordinator to join their growing Business Development team. This is an exciting opportunity for a highly organised and proactive individual to play a key role in coordinating and delivering high-quality bids and proposals. The Role As a Bid Coordinator, you will provide essential support to the Business Development function by identifying new opportunities and managing the end-to-end bid process. From initial qualification through to submission and feedback, you’ll ensure all proposals are delivered to the highest standard and within deadlines. You’ll collaborate closely with internal teams, helping to create compelling submissions while maintaining robust processes and documentation. Key Responsibilities Monitor and track tender opportunities across multiple frameworks and portals Manage and support the bid qualification (go/no-go) process Assist in the preparation of bids through research, data gathering, and cross-team coordination Format, proofread, and edit proposal documents to ensure accuracy and quality Produce engaging written content that clearly communicates value propositions Track deadlines and manage bid timelines to ensure timely submissions Maintain bid plans and schedules using tools such as Monday.com and AccessPlanIt Organise and manage the SharePoint bid library for easy access to materials Record and analyse bid activity, success rates, and outcomes Support continuous improvement of bid processes and procedures Ensure compliance with company policies, including health & safety and security About You ✅ Essential: GCSEs (or equivalent) including English and Maths Strong organisational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and document accuracy Proficiency with Microsoft Office (Teams, SharePoint, Excel, Outlook) A proactive, team-oriented approach with the ability to work under pressure Professional and confident communication style Ability to obtain UK Security Clearance ✨ Desirable: Experience in bids, proposals, or a similar role Project management knowledge (e.g. PRINCE2, APM PFQ) Familiarity with bid portals and submission systems Experience with Monday.com and/or AccessPlanIt Understanding of learning and development environments

Bid Coordinator 📍 Harwell Campus 🕒 Full-time, 37.5 hours per week 💷 £26,227.50 – £28,000 🏢 Advertised by Reed Reed is delighted to be supporting a fantastic organisation in their search for a Bid Coordinator to join their growing Business Development team. This is an exciting opportunity for a highly organised and proactive individual to play a key role in coordinating and delivering high-quality bids and proposals. The Role As a Bid Coordinator, you will provide essential support to the Business Development function by identifying new opportunities and managing the end-to-end bid process. From initial qualification through to submission and feedback, you’ll ensure all proposals are delivered to the highest standard and within deadlines. You’ll collaborate closely with internal teams, helping to create compelling submissions while maintaining robust processes and documentation. Key Responsibilities Monitor and track tender opportunities across multiple frameworks and portals Manage and support the bid qualification (go/no-go) process Assist in the preparation of bids through research, data gathering, and cross-team coordination Format, proofread, and edit proposal documents to ensure accuracy and quality Produce engaging written content that clearly communicates value propositions Track deadlines and manage bid timelines to ensure timely submissions Maintain bid plans and schedules using tools such as Monday.com and AccessPlanIt Organise and manage the SharePoint bid library for easy access to materials Record and analyse bid activity, success rates, and outcomes Support continuous improvement of bid processes and procedures Ensure compliance with company policies, including health & safety and security About You ✅ Essential: GCSEs (or equivalent) including English and Maths Strong organisational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and document accuracy Proficiency with Microsoft Office (Teams, SharePoint, Excel, Outlook) A proactive, team-oriented approach with the ability to work under pressure Professional and confident communication style Ability to obtain UK Security Clearance ✨ Desirable: Experience in bids, proposals, or a similar role Project management knowledge (e.g. PRINCE2, APM PFQ) Familiarity with bid portals and submission systems Experience with Monday.com and/or AccessPlanIt Understanding of learning and development environments

Scheduling Administrator Location: High Wycombe Salary: £28,000 Immediate opportunity – Apply now to secure your interview! Are you looking for a stable, full-time role with a competitive £28,000 salary and the chance to join a busy, supportive team? We’re recruiting a Scheduling Administrator in High Wycombe with fast turnaround interviews for the right candidates. Why Apply? £28,000 salary Immediate start available Stable, full-time opportunity Supportive team environment Clear progression opportunities High-demand role with a quick interview process What You’ll Be Doing Booking and scheduling engineers’ visits Coordinating workloads and ensuring jobs are completed on time Managing customer bookings and updating internal systems Liaising with customers, engineers, and internal teams daily Tracking jobs and ensuring service levels (SLAs) are met Updating records, systems, and customer portals Supporting the wider team with admin and coordination tasks What We’re Looking For Experience in customer service, admin, or scheduling Strong organisation and ability to prioritise tasks Confident communicator (phone and email) Able to work in a fast-paced environment Good IT skills (Excel, Outlook, internal systems) Positive, reliable, and team-focused attitude Ideal Backgrounds Customer Service Administrator Scheduling / Planning / Coordination Call Centre or Service Desk roles Logistics or Operations Administration Apply Now This is a high-demand role and we are actively shortlisting. Apply today to be contacted within 24–48 hours.

Temporary Data Administrator 📍 Sheffield (S8) 💷 £13.00 – £15.00 per hour DOE 🕒 Temporary | Immediate Start We are currently recruiting for a Temporary Data Administrator to join a fast-paced team based in the S8 area of Sheffield. This is a fantastic opportunity for someone with strong administrative and data handling experience who is available to start immediately. Key Responsibilities: Updating and maintaining service response records Creating and processing sales orders Managing and updating workflow systems General data administration duties, ensuring accuracy at all times Requirements: Previous experience in a data administration or similar role Strong attention to detail and organisational skills Ability to work efficiently in a busy environment Experience using NetSuite is highly desirable Benefits: Competitive hourly rate of £13.00 – £14.00 per hour DOE Immediate start available Opportunity to gain valuable experience within a supportive team If you’re a proactive and detail-oriented administrator looking for your next opportunity, we’d love to hear from you. 👉 Apply today to be considered for an immediate start!

Temporary Data Administrator 📍 Sheffield (S8) 💷 £13.00 – £15.00 per hour DOE 🕒 Temporary | Immediate Start We are currently recruiting for a Temporary Data Administrator to join a fast-paced team based in the S8 area of Sheffield. This is a fantastic opportunity for someone with strong administrative and data handling experience who is available to start immediately. Key Responsibilities: Updating and maintaining service response records Creating and processing sales orders Managing and updating workflow systems General data administration duties, ensuring accuracy at all times Requirements: Previous experience in a data administration or similar role Strong attention to detail and organisational skills Ability to work efficiently in a busy environment Experience using NetSuite is highly desirable Benefits: Competitive hourly rate of £13.00 – £14.00 per hour DOE Immediate start available Opportunity to gain valuable experience within a supportive team If you’re a proactive and detail-oriented administrator looking for your next opportunity, we’d love to hear from you. 👉 Apply today to be considered for an immediate start!

A fantastic opportunity to join a financial services company based in Norwich. This role is an exciting opening to join a dynamic and growing business whose business model and strategy is underpinned by the provision of accurate and up-to-date financial information. This is a full-time role for a maternity contract however could lead to a permanent position. This role is a great opportunity to join a high-quality financial data gathering team. The department encompasses the creation and maintenance of datasets across all personal finance products (including mortgages, savings, loans, current accounts, credit cards, etc.). You will be expected to learn quickly, with the view to gaining extensive knowledge of the financial services industry and the products on offer, and ideally will be able to work to a high standard across a number of different product areas. Key Responsibilities Financial product data gathering and input/extraction and analysis Production of financial charts and figures for national press publications Relationship management with financial services providers regarding the provision of data Evaluate products to aid in the selection of best buys Summarising product changes Support for internal projects and investigations Subject matter expert for product area Ability to work together as part of a team to deliver up-to-date financial information to short timescales Education & Qualifications Minimum 5 GCSEs grades A*-C, including Maths and English (essential) 2 x A Levels, or equivalent (essential) Educated to degree level, or equivalent experience in financial services industry or similar sector (desirable) Personal Specification Knowledge and experience of the financial services industry and products (desirable) A focus on numerical accuracy is key for the role combined with a logical approach to tasks Ability to handle large volumes of data in a clear and structured way Good communication and relationship management skills Analytical and methodical approach to problem solving Ability to seek and identify efficiency improvements that deliver benefits to the business Able to set high personal standards, use initiative, persuade others, recommend improvements and influence strategy Articulate and audience-focused Ability to multi-task and work under pressure Basic Microsoft Excel skills essential, further training will be provided Salary Excellent salary – commensurate with experience Hours Full time 35 hours per week, Monday-Friday Benefits 25 days holiday plus public holidays + up to 3 days Long Service entitlement Birthday day off Enhanced Workplace Pension Employee Assistance Programme – free access to wellbeing and support tools GP24 – free unlimited 24/7 access to a GP Group Life Insurance Training and development opportunities Free car parking for all staff, two private car parks Electric vehicle charging points Locker rooms with showers and hairdryer Fully air-conditioned offices Free football car parking on Norwich City FC match days Monday Motivation – Free treats on Mondays Access to discounted local bus travel If you are passionate about financial data and looking to make a significant impact in a leading organization, we would love to hear from you! Please call Michelle Topley on 07786942706 or email your CV to michelle.topley@reed.com. Alternatively apply online.

Sales Administrator Location: Norwich Hours: Full-time or part-time (part-time across five days) Working Pattern: Office-based only (no remote/hybrid working) About the Role We are seeking a highly organised and personable Sales Administrator to support a busy and dynamic Sales Team. This is a pivotal role responsible for ensuring the smooth day-to-day running of the department through efficient coordination, accurate record keeping, and proactive administrative support. You will play a key part in maintaining sales data, supporting pipeline management, and ensuring the team has the information they need to perform effectively. Working closely with senior stakeholders, you will often anticipate requirements and provide insight and support ahead of time. Key Responsibilities Maintain accurate records of: Sales orders Sales pipelines Renewals and contract activity Meetings and sales reporting Support the creation of reports for senior leadership and Board-level insight Assist with invoicing and liaise closely with the Finance team Provide administrative support to the Sales and Marketing leadership team Act as a key point of contact between internal departments and external stakeholders About You We are looking for someone who is detail-oriented, proactive, and thrives in a fast-paced environment. You will take pride in your work and enjoy supporting others to achieve their goals. Essential Skills & Experience Previous experience in a similar administrative or sales support role Strong organisational skills with the ability to prioritise a busy workload Positive, proactive, “can-do” attitude Excellent written and verbal communication skills Confident interacting with customers and internal teams High level of accuracy and attention to detail Strong administrative capability Proficient in Microsoft Office, particularly Excel Ability to quickly learn new systems and product information Understanding of business processes and how they support sales functions Benefits 25 days holiday plus public holidays, with additional long service entitlement Birthday day off Enhanced workplace pension Group life insurance Employee Assistance Programme (wellbeing and support tools) 24/7 GP access Ongoing training and development opportunities Free on-site parking (two private car parks) Electric vehicle charging points Locker rooms with showers and hairdryers Fully air-conditioned offices Free parking on local match days Weekly staff treats (“Monday Motivation”) Access to discounted local bus travel If you’re a highly organised administrator who enjoys working as part of a collaborative team and delivering high-quality support, this is an excellent opportunity to make a real impact. Interested? Please call Michelle Topley on 07786942706 or email your CV to michelle.topley@reed.com. Alternatively apply online.

Client Support Agent Annual Salary: Negotiable, dependent on experience Location: Sevenoaks Job Type: Full-time 08:00-17:00 Monday to Friday We are seeking a Client Support Agent to join a client of ours, responsible for managing client service and returns processes, and ensuring client satisfaction through effective communication and resolution of queries. This role is ideal for someone with experience in a distribution setting and familiarity with Warehouse Management Systems (WMS). Day-to-day of the role: Manage client service and returns processes, ensuring efficient and accurate reporting. Utilise order processing systems and software to book and distribute orders to major retailers. Correspond with clients to resolve queries and see requests through to resolution, enhancing client satisfaction. Support clients with their order experience through our WMS System. Resolve client queries via email and telephone promptly and efficiently. Use courier portals to raise AWB labels, ensuring high attention to detail. Answer phone calls and categorise email requests to facilitate quick and effective communication. Communicate, receive, and process client requests, ensuring all client needs are met. Collaborate with Account Managers, Client Service, Logistics, Warehouse, and Accounts teams to ensure smooth operational transparency for senior management. Required Skills & Qualifications: Experience in a distribution setting is advantageous. Familiarity with Warehouse Management Systems (WMS) is preferred. Strong communication skills, capable of handling client interactions via email and telephone. Ability to work independently and as part of a team. Excellent organisational skills and attention to detail. Proven ability to manage multiple tasks and priorities in a fast-paced environment. If you are interested in this role, please apply today.

Private Secretary & Strategic Office Lead to the CEO 📍 Location: West London 💰 Salary: £51,623 – £53,968 per annum (dependent on experience) 🕐 Contract: Full-time, permanent About the Role We are seeking an exceptional and highly organised Private Secretary & Strategic Office Lead to support a Chief Executive Officer within an FE organisation in West London. This is a unique and high-profile role combining strategic delivery, executive support, and senior stakeholder engagement. You will act as a trusted advisor and key partner to the CEO, ensuring priorities are translated into clear actions and delivered effectively across the organisation. Key Responsibilities Strategic Delivery & Change Support the CEO in translating organisational strategy into clear programmes, projects, and delivery milestones Track and monitor strategic initiatives, ensuring progress and accountability Maintain dashboards, action trackers, and reporting frameworks Identify risks and dependencies, escalating issues where required Support organisation-wide change programmes and new ways of working Executive Support to the CEO Act as a trusted advisor, supporting decision-making and strategic priorities Manage competing demands and act as gatekeeper to the CEO’s office Prepare high-quality briefings, reports and decision papers Ensure actions from meetings are tracked, delegated, and delivered Anticipate emerging risks, issues, and opportunities Executive Office Management Oversee the CEO’s strategic diary, ensuring alignment with key priorities Coordinate internal and external meetings, ensuring full preparation and follow-up Manage correspondence with professionalism and discretion Attend key meetings, capturing decisions and ensuring actions are progressed Governance & Stakeholder Engagement Reporting & Information Management About You We are looking for a proactive, highly capable individual with strong judgement and the ability to operate at senior level. Essential: Degree-level qualification or equivalent experience Significant experience supporting a CEO or senior executive Proven experience in strategic project delivery or executive office leadership Experience managing complex priorities in a fast-paced environment Strong stakeholder management skills, including influencing senior leaders Experience preparing high-quality briefings, reports and board papers Excellent organisational, analytical, and communication skills High levels of discretion, professionalism, and political awareness Desirable: Project management qualification (e.g. PRINCE2, APM, MSP) Experience in education, public sector, or a regulated environment Experience supporting governance processes or boards What’s on Offer Competitive salary: £51,623 – £53,968 (DOE) Excellent benefits package Opportunity to work closely with senior leadership and shape strategic delivery A varied, high-impact role with real organisational influence Ongoing professional development opportunities Apply Now If you are an experienced executive support professional or strategic project lead looking to step into a high-impact leadership role, we would love to hear from you.